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Tropical Smoothie Cafe

4.0
(148 reviews)

Business Details

290 Randall Road, Lake in the Hills, IL
60156, United States
(224) 256-2279

About

Juice ShopRestaurantHealth Food RestaurantFast Food RestaurantSandwich RestaurantCafeBreakfast RestaurantTropical Smoothie Cafe
Tropical Smoothie Cafe® was born on a beach® and on that beach, we learned a better way to live. We make eating better easy breezy with fresh, made to order smoothies, wraps, flatbreads and bowls that instantly boost your mood. Experience the good vibes of the tropics whether you’re ordering ahead in our app or online for delivery, curbside* or pickup. It’s like a tiny vacay in the middle of your day. You're on Tropic Time Now®. *At participating locations.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Tropical Smoothie Cafe
290 Randall Road, Lake in the Hills, IL
60156, United States

Hours

Reviews

4.0
148 reviews
5 stars
90
4 stars
19
3 stars
9
2 stars
9
1 star
21

What are people saying?

AI-generated from recent customer reviews

Smoothie Quality

Customers generally praised the smoothies for their flavor and freshness, although some noted inconsistencies in quality and texture.

Customer Service

While many reviews highlighted friendly and helpful staff, there were several complaints about poor service, particularly regarding order accuracy and responsiveness.

Wait Times

Numerous customers reported long wait times in both the drive-thru and for in-store orders, often leading to frustration.

Food Quality

Feedback on food items was mixed, with some customers enjoying the wraps and sandwiches, while others found them overpriced and lacking in flavor.

Cleanliness

The establishment received positive remarks for cleanliness, particularly in the dining area and restrooms.
  • JJ
    jj
    Nov 8, 2025
    5.0
    Sadie took my order and she was very calm and polite. Love her !!
  • DA
    Dan Allen
    Nov 2, 2025
    2.0
    Good smoothies, pour assistance. They placed our smoothies in a bag that ripped and spilled wasting all the contents. When I called for help they picked up the phone but wouldn’t reply. Finally when someone started talking they offer zero assistance.
  • LD
    lucas doge
    Oct 6, 2025
    4.0
    I ordered a peanut butter cup. The first one I was served was straight up peanut water. It was weird and not like what I normally get. So, like the scared (adult) wuss that I am I told the girl (Ellen) up front. She explained to me what she thought may have happened (tiny banana) and remade it for me. And it was very good. She made it easy to tell even though no one likes complaining. Thanks Ellen for being so kind.
  • RB
    Rachel Bussert
    Sep 26, 2025
    5.0
    Great smoothies and helpful staff
  • AT
    Alexander Torres
    Sep 24, 2025
    1.0
    Ordered a smoothie for my son, should’ve just ordered a cup of ice because it was undrinkable through a straw. For the price I would expect to at least be able to enjoy it.

Brand Certified Facts from Tropical Smoothie Cafe

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Certified March 01, 2026Yext Knowledge Graph
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