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Tropical Smoothie Cafe® was born on a beach® and on that beach, we learned a better way to live. We make eating better easy breezy with fresh, made to order smoothies, wraps, flatbreads and bowls that instantly boost your mood.
Experience the good vibes of the tropics whether you’re ordering ahead in our app or online for delivery, curbside* or pickup. It’s like a tiny vacay in the middle of your day. You're on Tropic Time Now®.
*At participating locations.
Customers generally praised the smoothies for their flavor and freshness, although some noted inconsistencies in quality and texture.
Customer Service
While many reviews highlighted friendly and helpful staff, there were several complaints about poor service, particularly regarding order accuracy and responsiveness.
Wait Times
Numerous customers reported long wait times in both the drive-thru and for in-store orders, often leading to frustration.
Food Quality
Feedback on food items was mixed, with some customers enjoying the wraps and sandwiches, while others found them overpriced and lacking in flavor.
Cleanliness
The establishment received positive remarks for cleanliness, particularly in the dining area and restrooms.
LC
Lucas C
Nov 9, 2025
5.0
Been here three times over the past week. They have not missed. Every time was a hit! Flavorful smoothies and friendly service each time. I come around 7:30pm, so special kudos to the late crew! Keep rockin'!
JJ
jj
Nov 8, 2025
5.0
Sadie took my order and she was very calm and polite. Love her !!
DA
Dan Allen
Nov 2, 2025
2.0
Good smoothies, pour assistance. They placed our smoothies in a bag that ripped and spilled wasting all the contents. When I called for help they picked up the phone but wouldn’t reply. Finally when someone started talking they offer zero assistance.
LD
lucas doge
Oct 6, 2025
4.0
I ordered a peanut butter cup. The first one I was served was straight up peanut water. It was weird and not like what I normally get. So, like the scared (adult) wuss that I am I told the girl (Ellen) up front. She explained to me what she thought may have happened (tiny banana) and remade it for me. And it was very good. She made it easy to tell even though no one likes complaining. Thanks Ellen for being so kind.
AT
Alexander Torres
Sep 24, 2025
1.0
Ordered a smoothie for my son, should’ve just ordered a cup of ice because it was undrinkable through a straw. For the price I would expect to at least be able to enjoy it.
Frequently Asked Questions About Tropical Smoothie Cafe
Does Tropical Smoothie Cafe in Lake in the Hills accept reservations?
No, Tropical Smoothie Cafe does not accept reservations.
What are the opening hours for dine-in at Tropical Smoothie Cafe?
Dine-in is available from 7:00 AM to 9:00 PM Monday through Friday, 8:00 AM to 9:00 PM on Saturdays and Sundays.
Can I order delivery from Tropical Smoothie Cafe in Lake in the Hills?
Yes, delivery is available daily from 7:00 AM to 9:00 PM on weekdays and from 8:00 AM to 9:00 PM on weekends.
What types of pickup options does Tropical Smoothie Cafe offer?
They offer in-store pickup, curbside pickup, and same-day delivery.
Does Tropical Smoothie Cafe have a drive-through service?
Yes, drive-through service is available daily with hours similar to dine-in from 7:00 AM to 9:00 PM on weekdays and 8:00 AM to 9:00 PM on weekends.
What payment methods are accepted at Tropical Smoothie Cafe?
They accept American Express, Android Pay, Apple Pay, cash, contactless payments, Discover, MasterCard, and Visa.
Is the menu available online for Tropical Smoothie Cafe?
Yes, you can view the menu at http://www.tropicalsmoothiecafe.com/menu/ or order online at https://order.tropicalsmoothiecafe.com/menu/IL-028.
What are some nearby places I can visit around Tropical Smoothie Cafe?
Nearby you can find Dunkin' Donuts for coffee, Firehouse Subs for sandwiches, and Fannie May for candy shopping.
Are there health-related services near Tropical Smoothie Cafe?
Yes, nearby health services include Morningside Family Dental, Paul O. Aliker DDS, Athletico Physical Therapy, and RUSH Physical Therapy - Lake in the Hills.
What nearby food options are available if I want to try other cuisines after visiting Tropical Smoothie Cafe?
You can visit Chen Chinese Cuisine for Chinese food, Little Caesars Pizza for pizza, or Taquitos Tacos and Drinks for Mexican cuisine nearby.