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Brand Certified

Taco Bell

3.6
(691 reviews)

Business Details

231 N Randall Rd, Lake In The Hills, IL
60156, United States
(847) 458-8232

About

Fast Food RestaurantTake Out RestaurantMexican RestaurantBreakfast RestaurantVegetarian RestaurantTaco Bell
Find your nearby Taco Bell at 231 N Randall Rd in Lake In The Hills. We're serving all your favorite menu items, from classic tacos and burritos, to new favorites like the Crunchwrap Supreme and Cheesy Gordita Crunch. Order ahead online or on the mobile app for pick up at the restaurant or get it delivered.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • DebitAvailable

Location

Taco Bell
231 N Randall Rd, Lake In The Hills, IL
60156, United States

Hours

Reviews

3.6
691 reviews
5 stars
284
4 stars
138
3 stars
99
2 stars
38
1 star
132

What are people saying?

AI-generated from recent customer reviews

Service Speed

Many customers reported extremely slow service, particularly in the drive-thru, with long wait times and a lack of urgency from staff.

Customer Service

Numerous reviews highlighted poor customer service, including rude staff attitudes and a lack of accountability for mistakes.

Order Accuracy

Frequent complaints about incorrect orders, missing items, and inadequate responses to issues raised by customers.

Food Quality

Mixed feedback on food quality, with some customers praising fresh and generous portions, while others reported underfilled items and poor preparation.

Kiosk Ordering

Customers expressed frustration with the reliance on kiosks for ordering, feeling it detracted from personal service and led to confusion.
  • NS
    Nataliia Soroka
    Feb 3, 2026
    1.0
    Very very slow service.👎🏻
  • AE
    Anabel Escobedo
    Jan 24, 2026
    4.0
    I love that they stay open so late but there's always a big line here and it does not move fast enough. So, just be ready to wait a while.
  • BW
    Bronson Wasielewski
    Jan 11, 2026
    1.0
    The slowest Taco Bell I be ever been too. No sense of urgency. If DoorDash’n skip order from here… you’ll waste all your time waiting for your order.
  • TP
    Travis Poole
    Dec 31, 2025
    1.0
    Waited 20 minutes in the drive thru. The food was gross. Why do people come here?
  • SL
    Sandie Lacoco
    Dec 14, 2025
    1.0
    Absolutely the worst service through the drive-thru first the person drops my soda out the window because she wasn't looking I looked at her said seriously she said yeah you should park closer I repeatedly myself and said seriously and she smirked and shook her head. Then when she went to give me my food I had to catch it because it was sliding off the box . I left took a sip of my soda and its not even cherry pepsi ...go back thru drive thru and tell the girl which is different now that this isnt what I ordered and she goes to hand me another drink which is still not what I ordered but she has the same attitude as the first person. Horrible customer service I will never return especially to be treated and talked to that way

Frequently Asked Questions About Taco Bell

What are the drive-through hours at Taco Bell in Lake In The Hills?

The drive-through is open Monday to Thursday and Sunday from 9:00 AM to 4:00 AM, and on Friday and Saturday from 9:00 AM to 5:00 AM.

What types of food does Taco Bell in Lake In The Hills specialize in?

They specialize in tacos, burritos, dollar cravings, combos, and offer breakfast items, drinks, and sweets.

Brand Certified Facts from Taco Bell

This information is certified by Taco Bell and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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  • Phone number
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