Brand Certified
Taco Bell
3.6(691 reviews)
Certified by Taco Bell • Mar 01, 2026
Business Details
231 N Randall Rd, Lake In The Hills, IL
60156, United States
Certified by Taco Bell • Mar 01, 2026
(847) 458-8232
Certified by Taco Bell • Mar 01, 2026
https://locations.tacobell.com/il/lake-in-the-hills/231-n-randall-rd.html
Certified by Taco Bell • Mar 01, 2026
About
Certified by Taco Bell • Mar 01, 2026
Fast Food RestaurantTake Out RestaurantMexican RestaurantBreakfast RestaurantVegetarian RestaurantTaco Bell
Find your nearby Taco Bell at 231 N Randall Rd in Lake In The Hills. We're serving all your favorite menu items, from classic tacos and burritos, to new favorites like the Crunchwrap Supreme and Cheesy Gordita Crunch. Order ahead online or on the mobile app for pick up at the restaurant or get it delivered.
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- DebitAvailable
Location
Certified by Taco Bell • Mar 01, 2026
Hours
Certified by Taco Bell • Mar 01, 2026
Reviews
3.6
691 reviews
5 stars
284
4 stars
138
3 stars
99
2 stars
38
1 star
132
What are people saying?
AI-generated from recent customer reviews
Service Speed
Many customers reported extremely slow service, particularly in the drive-thru, with long wait times and a lack of urgency from staff.
Customer Service
Numerous reviews highlighted poor customer service, including rude staff attitudes and a lack of accountability for mistakes.
Order Accuracy
Frequent complaints about incorrect orders, missing items, and inadequate responses to issues raised by customers.
Food Quality
Mixed feedback on food quality, with some customers praising fresh and generous portions, while others reported underfilled items and poor preparation.
Kiosk Ordering
Customers expressed frustration with the reliance on kiosks for ordering, feeling it detracted from personal service and led to confusion.
- NSNataliia SorokaFeb 3, 20261.0Very very slow service.👎🏻
- AEAnabel EscobedoJan 24, 20264.0I love that they stay open so late but there's always a big line here and it does not move fast enough. So, just be ready to wait a while.
- BWBronson WasielewskiJan 11, 20261.0The slowest Taco Bell I be ever been too. No sense of urgency. If DoorDash’n skip order from here… you’ll waste all your time waiting for your order.
- TPTravis PooleDec 31, 20251.0Waited 20 minutes in the drive thru. The food was gross. Why do people come here?
- SLSandie LacocoDec 14, 20251.0Absolutely the worst service through the drive-thru first the person drops my soda out the window because she wasn't looking I looked at her said seriously she said yeah you should park closer I repeatedly myself and said seriously and she smirked and shook her head. Then when she went to give me my food I had to catch it because it was sliding off the box . I left took a sip of my soda and its not even cherry pepsi ...go back thru drive thru and tell the girl which is different now that this isnt what I ordered and she goes to hand me another drink which is still not what I ordered but she has the same attitude as the first person. Horrible customer service I will never return especially to be treated and talked to that way
Frequently Asked Questions About Taco Bell
What are the drive-through hours at Taco Bell in Lake In The Hills?
The drive-through is open Monday to Thursday and Sunday from 9:00 AM to 4:00 AM, and on Friday and Saturday from 9:00 AM to 5:00 AM.
What types of food does Taco Bell in Lake In The Hills specialize in?
They specialize in tacos, burritos, dollar cravings, combos, and offer breakfast items, drinks, and sweets.
Can I order food online for pickup or delivery at this Taco Bell?
Yes, you can order ahead online or through the mobile app for pickup or delivery.
What payment options are accepted at Taco Bell on 231 N Randall Rd?
They accept American Express, Cash, Discover, Mastercard, and Visa.
What are the dining options available at Taco Bell Lake In The Hills?
The restaurant offers dine-in, takeout, drive-through, and delivery services.
Does this Taco Bell location serve breakfast and vegetarian options?
Yes, they serve breakfast and have vegetarian options available.
Are there nearby fast food options if I want to try something different around Taco Bell?
Yes, nearby fast food places include Steak 'n Shake, White Castle, Tommy's Red Hots, Culver's, and Pizza Hut, offering a variety of American and burger options.
What nearby services are available near Taco Bell for convenience?
Nearby services include Liberty Tax Service for tax needs, PetSuites Lake in the Hills for pet sitting, and Midwest Dental for dental care.
Are there recreational or lifestyle places close to Taco Bell Lake In The Hills?
Yes, nearby places include Bear Paddle Swim School for swimming lessons, Woods Creek Tavern for dining and socializing, and ANT Nails and Spa for nail care.
What is the address and contact information for Taco Bell in Lake In The Hills?
The address is 231 N Randall Rd, Lake In The Hills, IL 60156, and the main phone number is +1 847-458-8232.
Brand Certified Facts from Taco Bell
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