Taco Bell

3.6
676 reviews

About

Fast Food RestaurantTake Out RestaurantMexican RestaurantBreakfast RestaurantVegetarian Restaurant
Find your nearby Taco Bell at 231 N Randall Rd in Lake In The Hills. We're serving all your favorite menu items, from classic tacos and burritos, to new favorites like the Crunchwrap Supreme and Cheesy Gordita Crunch. Order ahead online or on the mobile app for pick up at the restaurant or get it delivered.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • DebitAvailable

Location

Taco Bell
231 N Randall Rd, Lake In The Hills, IL
60156, United States

Hours

Reviews

3.6
676 reviews
5 stars
280
4 stars
135
3 stars
99
2 stars
37
1 star
125

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers reported rude and dismissive behavior from staff, particularly at the drive-thru, leading to a negative experience.

Food Quality

Several reviews mentioned issues with food quality, including underfilled items and incorrect orders, with some customers expressing disappointment in the overall taste.

Service Speed

Customers frequently noted slow service, especially during busy hours, with long wait times reported both in the drive-thru and inside the restaurant.

Cleanliness

While some customers praised the cleanliness of the restroom, others pointed out dirty tables and a lack of attention to maintaining the dining area.

Order Accuracy

Numerous reviews highlighted problems with order accuracy, including missing items and incorrect modifications, leading to frustration among customers.
  • RF
    Randall Falasz
    1 day ago
    1.0
    They refuse to take your order at the front counter. They expect you to order at a kiosk and do their job for them. Every other Taco Bell will take your order at the front counter. I will no longer give this establishment the time of day and I will let all my family friends know not to come here.
  • NN
    nicole
    Nov 8, 2025
    1.0
    Everytime I order they never add sauce. Like the generic sauce that comes with every meal. When I go thru drive thru they add UNGODLY amounts of unnecessary sauce but when I paid for it delivered. TRASH. ALSO the sauces I pay for and change for my meal are never updated and changed. I constantly have delivery issues with this store.
  • MP
    Mahesh Kumar Patel
    Oct 27, 2025
    5.0
    Only two people are working in rush hour. They need to increase working staff. Lots of people waiting more then 30 min. Very disappointed
  • DG
    Dakota Grauf
    Oct 6, 2025
    1.0
    Their new ad on the screen while you're going through. The drive-thru says caramel empanadas but when you're going through they say nah. We ain't got that bro
  • VJ
    Veronica Johns
    Oct 5, 2025
    5.0
    The ladies working on weekdays know how to cook it up right back there! My boyfriend and I have coming here for lunch all the time and have had no problems. We love this Taco Bell and that crispy Baja 🩷🩷🩷

Frequently Asked Questions About Taco Bell

What are the drive-through hours at Taco Bell in Lake In The Hills?

The drive-through is open Monday to Thursday and Sunday from 9:00 AM to 4:00 AM, and on Friday and Saturday from 9:00 AM to 5:00 AM.

What types of food does Taco Bell in Lake In The Hills specialize in?

They specialize in tacos, burritos, dollar cravings, combos, and offer breakfast items, drinks, and sweets.