Einstein Bros.® Bagels is your neighborhood bagel shop. We're proud to provide our guests with freshly baked bagels, breakfast sandwiches, coffee and much more. Visit an Einstein Bros. location near you today!
Customers expressed mixed feelings about the food quality, with some praising the bagels and sandwiches while others reported issues with undercooked items and declining portion sizes.
Service Consistency
While many reviews highlighted friendly and helpful staff, several customers experienced long wait times and order inaccuracies, indicating inconsistency in service.
Cleanliness
Multiple reviews pointed out cleanliness issues, particularly in the restrooms, which detracted from the overall dining experience.
Customer Experience
Positive interactions with staff were frequently mentioned, but there were also reports of rude service and lack of acknowledgment from employees during busy times.
AO
Amanda Olsen
Dec 24, 2025
5.0
10 out of 10 experience. I had placed a large order for pickup at 6:30am, 30 breakfast sandwiches and 2 things of coffee along with a few sides. I arrived early just incase there were any issues (you never know) and everything was AMAZING. Everything was just as I had ordered it, nothing was missing, everything was hot was done right on time. They even helped carry everything out to my car. Great service and great food.
JC
Jean Canfield
Dec 22, 2025
5.0
When I arrived I was waited on immediately. They had a very limited choices of bagels. If I was willing to wait 15 minutes they would have a better selection. I picked from what was available but then had to wait almost 20 minutes to check out because there was only one register open and the customer at the register was purchasing a lot of gift cards. After the first 15 minutes of waiting they opened a second register. Normally this place is very efficient and cordial. I still would recommend this place. The bagels are fantastic !
TP
Talar Panossian
Dec 15, 2025
1.0
I usually love the bagels here, but I have never seen or received a bagel THIS undercooked and basically raw. I could still stretch out the dough in the middle. Very disappointing and quite unappetizing. Quality should always be 100% even if the food is delivered.
SB
Steffanie Baseley
Dec 4, 2025
5.0
I love this place! The bagels are consistently delicious and the staff are all extremely wonderful. I go here for the staff just as much as I go for the food.
PN
Paloma Nav
Oct 14, 2025
5.0
Their variety in bagels 🥯 was perfect, my husband ordered the Santa Fe & i had the bacon with avocado they were both delicious & great for a quick bite. They have tables outside as well so opted for that & enjoyed the nice weather.
Frequently Asked Questions About Einstein Bros. Bagels
What are the opening hours of Einstein Bros. Bagels in Lake In The Hills?
Einstein Bros. Bagels is open daily from 6:00 AM to 2:00 PM. On December 24th, it opens from 7:00 AM to 1:00 PM, and it is closed on Christmas Day.
Where is Einstein Bros. Bagels located in Lake In The Hills?
Einstein Bros. Bagels is located at 289 N Randall Rd, Lake In The Hills, IL, 60156, USA.
Does Einstein Bros. Bagels offer pickup and delivery services?
Yes, Einstein Bros. Bagels offers in-store pickup service.
What types of products does Einstein Bros. Bagels offer?
They offer fresh-baked bagels, cage-free egg sandwiches, deli lunch sandwiches, cold brew and hot coffee, breakfast and lunch catering, pastries, and various gourmet topped bagels and cream cheese shmears.
What payment options are accepted at Einstein Bros. Bagels?
They accept American Express, Android Pay, Apple Pay, Cash, Contactless Payment, Discover, Mastercard, Samsung Pay, and Visa.
Does Einstein Bros. Bagels have a loyalty program or mobile app?
Yes, customers can access coupons and gift cards via the Einstein Bros. Bagels mobile app available on the App Store and Google Play.
What services does Einstein Bros. Bagels provide at their location?
They provide catering, WiFi, and carry out services at the location, and they support dine-in and in-store shopping.
Are there other food options near Einstein Bros. Bagels in Lake In The Hills?
Yes, nearby you can find Jersey Mike's Subs for sandwiches, Poke Bros for Asian cuisine, Yumz Gourmet Frozen Yogurt for desserts, Caribou Coffee, and Starbucks for coffee.
What entertainment options are near Einstein Bros. Bagels?
AMC Lake In The Hills 12 movie theater is nearby for cinema and entertainment after enjoying a meal at Einstein Bros. Bagels.
How can customers use nearby transit or parking facilities when visiting Einstein Bros. Bagels?
Einstein Bros. Bagels offers free street and lot parking. While there is no drive-through, the parking options make visiting convenient for customers in the area.