Tropical Smoothie Cafe

4.0
128 reviews

About

Juice ShopRestaurantHealth Food RestaurantFast Food RestaurantSandwich RestaurantCafeBreakfast Restaurant
Tropical Smoothie Cafe® was born on a beach® and on that beach, we learned a better way to live. We make eating better easy breezy with fresh, made to order smoothies, wraps, flatbreads and bowls that instantly boost your mood. Experience the good vibes of the tropics whether you’re ordering ahead in our app or online for delivery, curbside* or pickup. It’s like a tiny vacay in the middle of your day. You're on Tropic Time Now®. *At participating locations.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Tropical Smoothie Cafe
955 Rockland Rd, Lake Bluff, IL
60044, United States

Hours

Reviews

4.0
128 reviews
5 stars
88
4 stars
9
3 stars
2
2 stars
3
1 star
26

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted issues with rude and unprofessional staff, particularly an older male employee, leading to a negative customer experience.

Food Quality

While many customers praised the smoothies and food as delicious, there were complaints about inconsistent quality and poor portion sizes.

Cleanliness and Environment

Some customers noted cleanliness and a pleasant atmosphere, while others reported unpleasant odors and unsanitary conditions.

Service Speed

Several reviews mentioned long wait times and poor service efficiency, particularly for mobile orders and during busy hours.

Positive Staff Experiences

Despite negative feedback, some customers had positive interactions with specific staff members, highlighting friendly and attentive service from certain employees.
  • PM
    Pat McGroin
    Nov 7, 2025
    1.0
    The manager or owner is the rudest man I've ever encountered. His employee is not any better. I was there at 8:45. They close at 9:00. His words: "What's up?" My response: "Here to place an order." His response: "No food. Smoothie if you pay upcharge." Then he has his employee come over. She says: "What do you want?" My response: "What'd you say?" She says: "We're closing." Closing at 9:00 means you close at 9:00. It means you keep all services available until 9:00: food and smoothies. If you don't want to do that, then you shouldn't be in the food business. The little 18 year old employee was reminding me that we're closing in X minutes. The customer is always right. Learn to respect customers.
  • SM
    Samantha Macin
    Oct 12, 2025
    5.0
    Always come here for the green island it’s so good
  • MS
    Marquis Stackhouse
    Sep 14, 2025
    1.0
    I’m not sure what’s up with the older gentleman I believe his name is Bob.P according to the receipt, that works at this location but he’s extremely rude. His attitude and customer service capabilities are by far some of the worst I’ve ever experienced at this location. He looks at you with disgust as if you did something to him and I’m going to honest, it’s very unsettling. Take was the icing on the cake. While ordering food, he asked if I wanted sausage or something else that I could barely understand him say and right before I made a decision, he asked in a very hostile tone, “WHAT!??”. I don’t know what’s his deal is but I will never step foot at this location ever again. If I could give this location -1000 stars I would all because of the staff.
  • JG
    Jamilet Guinto
    Sep 2, 2025
    2.0
    The men working there make the whole interaction very uncomfortable, I also placed an order through the app and my apple wallet showed it was an approved purchase. I went at the time the order was supposed to be ready for and my order had not been made, the man told me to contact my bank even with me showing times and this exact location for pick up. Waste of time and they were very rude.
  • JH
    Jeremy Hood
    Aug 23, 2025
    1.0
    I’ve been to many other Tropical Smoothies but this one by far is the worst. They charged me way more for a few edits to a wrap that other locations can swap at no charge. I ended up paying more for add-ons than what I received at other locations. If you can, avoid this place for food.

Frequently Asked Questions About Tropical Smoothie Cafe

Does Tropical Smoothie Cafe in Lake Bluff accept reservations?

No, Tropical Smoothie Cafe in Lake Bluff does not accept reservations.

What are the dine-in hours for Tropical Smoothie Cafe in Lake Bluff?

The cafe is open for dine-in from 7:00 AM to 9:00 PM Monday through Friday, 8:00 AM to 9:00 PM on Saturday, and 9:00 AM to 9:00 PM on Sunday.