Juice ShopRestaurantHealth Food RestaurantFast Food RestaurantSandwich RestaurantCafeBreakfast Restaurant
Tropical Smoothie Cafe® was born on a beach® and on that beach, we learned a better way to live. We make eating better easy breezy with fresh, made to order smoothies, wraps, flatbreads and bowls that instantly boost your mood.
Experience the good vibes of the tropics whether you’re ordering ahead in our app or online for delivery, curbside* or pickup. It’s like a tiny vacay in the middle of your day. You're on Tropic Time Now®.
*At participating locations.
Numerous reviews highlighted issues with rude and unprofessional staff, particularly an older male employee, leading to a negative customer experience.
Food Quality
While many customers praised the smoothies and food as delicious, there were complaints about inconsistent quality and poor portion sizes.
Cleanliness and Environment
Some customers noted cleanliness and a pleasant atmosphere, while others reported unpleasant odors and unsanitary conditions.
Service Speed
Several reviews mentioned long wait times and poor service efficiency, particularly for mobile orders and during busy hours.
Positive Staff Experiences
Despite negative feedback, some customers had positive interactions with specific staff members, highlighting friendly and attentive service from certain employees.
PM
Pat McGroin
Nov 7, 2025
1.0
The manager or owner is the rudest man I've ever encountered. His employee is not any better. I was there at 8:45. They close at 9:00. His words: "What's up?" My response: "Here to place an order." His response: "No food. Smoothie if you pay upcharge." Then he has his employee come over. She says: "What do you want?" My response: "What'd you say?" She says: "We're closing." Closing at 9:00 means you close at 9:00. It means you keep all services available until 9:00: food and smoothies. If you don't want to do that, then you shouldn't be in the food business. The little 18 year old employee was reminding me that we're closing in X minutes. The customer is always right. Learn to respect customers.
SM
Samantha Macin
Oct 12, 2025
5.0
Always come here for the green island it’s so good
MS
Marquis Stackhouse
Sep 14, 2025
1.0
I’m not sure what’s up with the older gentleman I believe his name is Bob.P according to the receipt, that works at this location but he’s extremely rude. His attitude and customer service capabilities are by far some of the worst I’ve ever experienced at this location. He looks at you with disgust as if you did something to him and I’m going to honest, it’s very unsettling. Take was the icing on the cake. While ordering food, he asked if I wanted sausage or something else that I could barely understand him say and right before I made a decision, he asked in a very hostile tone, “WHAT!??”. I don’t know what’s his deal is but I will never step foot at this location ever again. If I could give this location -1000 stars I would all because of the staff.
JG
Jamilet Guinto
Sep 2, 2025
2.0
The men working there make the whole interaction very uncomfortable, I also placed an order through the app and my apple wallet showed it was an approved purchase. I went at the time the order was supposed to be ready for and my order had not been made, the man told me to contact my bank even with me showing times and this exact location for pick up. Waste of time and they were very rude.
JH
Jeremy Hood
Aug 23, 2025
1.0
I’ve been to many other Tropical Smoothies but this one by far is the worst. They charged me way more for a few edits to a wrap that other locations can swap at no charge. I ended up paying more for add-ons than what I received at other locations. If you can, avoid this place for food.
How can I order from Tropical Smoothie Cafe online or via app?
You can order online at https://order.tropicalsmoothiecafe.com/menu/IL-048 or use their mobile app available on iOS and Android platforms.
What type of food and specialties does Tropical Smoothie Cafe offer?
They serve smoothies, wraps, flatbreads, bowls, salads, quesadillas, kids food, and desserts including acai bowls, with options that are vegan, gluten free, and healthy.
What payment methods are accepted at Tropical Smoothie Cafe in Lake Bluff?
They accept American Express, Android Pay, Apple Pay, cash, contactless payments, Discover, MasterCard, and Visa.
Does Tropical Smoothie Cafe provide options such as curbside pickup and free Wi-Fi?
Yes, they offer curbside pickup and free Wi-Fi for customers.
What nearby places can I visit before or after dining at Tropical Smoothie Cafe?
Nearby, you can visit Sport Clips Haircuts of Lake Bluff for a haircut, GNC for health supplements, or relax at Starbucks for a coffee.
Are there convenient banking or shopping options near Tropical Smoothie Cafe in Lake Bluff?
Yes, nearby you will find Chase Bank for financial services and Target Store Lake-Bluff for groceries and retail shopping.
What dining alternatives are close to Tropical Smoothie Cafe in Lake Bluff?
For other dining choices nearby, consider Chipotle Mexican Grill for Tex-Mex or Potbelly Sandwich Shop for fast casual sandwiches.