Our company frequently orders from this Jimmy John's location due to its proximity to our office. Unfortunately, my team recently encountered a poor experience. Not all items from our order arrived, and when we politely called to address the issue, both employees we spoke with—including the manager—were unwilling to deliver the missing food. The manager was unable to provide the corporate contact number and interrupted me on the phone. The employee who said he packed and delivered our order, impolitely insisted everything was included. We simply wanted to eat lunch during a meeting, not to deal with accusations. Disappointing service for loyal business customers. Was also told we would hear from the location after this experience, and have yet to hear from them.
AI
Ahmadnoor Ibrahim
Sep 16, 2024
5.0
Proud crew here. I have to commend this stores staff for the most efficient, classiest, comfortable experience. Thank you!
CD
chris demars
Aug 19, 2023
3.0
I've never felt more unwanted in a restaurant than I did today at this Jimmy John's. There was no greeting the customer and the person who took my order seemed absolutely dead inside. Zero customer service skills. If you're looking for food, go somewhere that actually wants you as a customer and is happy to help.