Business Details
About
Mexican Restaurant
Chipotle Lake Bluff is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
Details
- TakeoutAvailable
Location
Hours
Reviews
3.4
482 reviews
5 stars
193
4 stars
87
3 stars
42
2 stars
29
1 star
131
What are people saying?
AI-generated from recent customer reviews
Service Quality
Customers frequently reported rude and unprofessional behavior from staff, with many feeling ignored or treated poorly during their visits.
Food Consistency
There were numerous complaints about inconsistent food quality and portion sizes, with many customers receiving less than expected or poorly prepared items.
Cleanliness
The restaurant was often described as dirty, with unclean tables and unsanitary food preparation areas being a common concern.
Management Issues
Many reviews indicated a lack of effective management, with staff appearing unmotivated and the restaurant often running out of key ingredients.
Mixed Experiences
While some customers had positive experiences with food quality and service, these were overshadowed by the majority of negative feedback.
- DKDevon KingNov 14, 20251.0Just bought a bowl with Guac and queso. I got enough Guac for two chips worth. Mainly rice and pico. Not worth the cost.
- MIMatas IndriševičiusOct 20, 20251.0Worst chipotle in Illinois! Over charges! Underloads of food! Close this one or change the staff! 1 bowl 28$!?????
- AAAjSep 16, 20251.0By far one of the worst chipotle that I ever been to. Disregard the portion part this place is really lacking a proper management . I been there multiple times in the evenings and the staff is just very unprofessional I was un attended for 10 min in front of the counter when 2 employees are just casually talking in the corner . It almost looked like they were mad that I came in . The food counter where they make ur bowl is filthy , there was brown rice in white rice , corn and fajitas on every salsa , sour cream on top of the counter . Then When I went to sit down there was food on every single table top you gonna have to wipe down to sit . I hope someone up above management come and take a look at this place .
- NONolan OlsenSep 11, 20253.0I’m a little confused on how to rate my experience today when I was ordering my chicken burrito the lady putting the items in put lettuce on it with out me asking for it. I don’t usually get lettuce with my order and I was a little shocked she just slapped it on there but when I went and ate it it was acctually better with it on so I guess idk how they train there workers to like sense what I would like but it worked so ig
- SSScott ShotAug 25, 20251.0No steak at lunch again. Rude about it. Seems like new people working every time I go. This place sucks don’t go.
Frequently Asked Questions About Chipotle Mexican Grill
What type of cuisine does Chipotle Mexican Grill in Lake Bluff offer?
Chipotle Mexican Grill in Lake Bluff offers a fast-casual menu featuring customizable burritos, bowls, quesadillas, tacos, and salads with responsibly sourced ingredients.
Where is Chipotle Mexican Grill located in Lake Bluff?
It is located at 945 Rockland Rd, Lake Bluff, IL 60044, across from the Sunset Motel.
What are the operating hours of this Chipotle location?
Chipotle Lake Bluff is open daily from 10:45 AM to 11:00 PM.
Does Chipotle Lake Bluff offer pickup and delivery services?
Yes, they offer both in-store pickup and delivery services.
How can I order food online from Chipotle Lake Bluff?
You can order online through their website at https://order.chipotle.com/ or via the Chipotle app available in the Apple App Store.
What payment methods are accepted at Chipotle Mexican Grill in Lake Bluff?
They accept credit cards and offer gift cards for payment.
Is Chipotle Lake Bluff welcoming to LGBTQ customers?
Yes, the location welcomes LGBTQ customers.
What are some nearby dining options around Chipotle Lake Bluff?
Nearby dining options include Potbelly Sandwich Shop, Tropical Smoothie Cafe, Donelli's Pub & Eatery, and Starbucks, offering a variety of food and beverage choices for customers before or after their Chipotle visit.
What nearby services can I access around Chipotle American Grill in Lake Bluff?
Nearby services include Chase Bank for financial needs, Sport Clips Haircuts for grooming, AT&T Store for mobile phone services, and GNC for vitamins and supplements.
Are there convenient transportation or accommodation options near Chipotle Lake Bluff?
Yes, the Sunset Motel is located across the street for accommodation, and Lake Forest Taxi services are nearby for easy transportation to and from the restaurant.