Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Numerous customers reported poor service, including long wait times, incorrect orders, and unhelpful staff.
Cleanliness
Several reviews highlighted unsanitary conditions in the bathrooms and dining area.
Staffing Problems
Customers noted that the location is often understaffed, leading to slow service and lack of attention to customers.
Order Accuracy
Many customers experienced issues with incorrect orders, missing items, and poor food quality.
Customer Experience
Overall, the customer experience was described as frustrating, with many expressing a desire to avoid this location in the future.
CR
Chris Randolph
Jan 4, 2026
1.0
Worst Mcdonalds experience last night, January 3, 2026. At drive-thru ordered a #7 meal and an M&M McFlurry. The girl seemed to have a language barrier. Repeated the M&M order 3 times, she kept repeating Oreo McFlurry. As I drove away, saw on the screen she put Oreo again. At pay window, the guy was very understanding and fixed the order. At pick up window, we received everything but the fries, which are included in a #7 value meal. The kid at that window said the order was entered incorrecly as nuggets and Sprite, no fries, no value meal. We said the girl obviously made another mistake and we wanted the fries. He very blatantly got angry with us, said it was our fault for "not reading the screen" and would not give us fries. Because of his attitude we asked to return our entire order for a refund, he refused. We insisted on speaking to the manager. She also seemed to insist it was somehow our fault. After another few minutes of arguing with her, she gave us fries and we left. Mistakes happen by employees at drive-thrus, but it was their attitude towards us and their refusal to easily adjust their mistake, that will keep us away from this location in the future.
NE
Natalie E
Dec 29, 2025
1.0
This mcdonald’s really needs to work on there listening skills. When i arrived to this mcdonald’s, I asked for a very easy order. Just a basic small frozen coke and a cheeseburger. They gave me a regular diet coke and a hamburger. And when i came back nicely and said that the order was wrong, they refused to give me a new drink and cheeseburger so i had to pay for a new one.
VM
victor moreno
Dec 17, 2025
3.0
Only 3 stars because YOU CAN NOT LOCK THE BATHROOMS AT A RESTAURANT
RS
Ray Siegel
Dec 10, 2025
1.0
Everytime I have went something gets screwed up just today I went thru the drive thru and they forgot a whole meal I ordered I didn't realize till I get home and the dumb lady on the phone says you can come back no I'm already home, I'll never go to this location again
RB
Richard Bernsee
Dec 3, 2025
1.0
Bacon was missing on Double Bacon Quarter Pounder® with Cheese and the large French Fries barely had any fries. It seemed like a small. The North La Grange road location always messes up my order. Door dash barely offered any refund for these screw ups.
What are the regular operating hours of McDonald's at 100 N La Grange Rd?
McDonald's is open from 4:00 AM to 11:00 PM Monday through Thursday, Sunday; and from 4:00 AM to midnight on Friday and Saturday.
What are the drive-through hours for this McDonald's location?
The drive-through is open from 4:00 AM to midnight Monday through Saturday, and from 5:00 AM to midnight on Sunday.
During what hours does McDonald's offer delivery service?
Delivery is available from 4:00 AM to midnight Monday through Saturday, and 5:00 AM to midnight on Sunday.
What options are available for ordering food from McDonald's?
You can order via the McDonald's App on iOS or Android, through their online delivery site, or via curbside pickup with same-day and no-contact delivery options.
What payment methods does this McDonald's location accept?
Payments accepted include American Express, Android Pay, Apple Pay, cash, Discover, MasterCard, and Visa.
Is there a drive-thru available at this McDonald's?
Yes, this McDonald's location has a drive-thru service.
Are there nearby places to visit before or after dining at McDonald's?
Yes, you can visit nearby places such as Wingstop for more chicken options, Corner Bakery for a cafe experience, and Nothing Bundt Cakes for desserts.
Where can customers find nearby medical services around McDonald's?
Nearby medical services include Metro Urgent Care, MacNeal Immediate Care-La Grange, Immediate Care - La Grange, and United Therapies surgical center.
What nearby stores can customers visit for shopping near McDonald's?
Customers can shop at Back To Bed La Grange Mattress Store, Mattress Firm, and T-Mobile located nearby.
Are there any nearby community or wellness centers close to McDonald's?
Yes, nearby are The KINDer Foundation counseling center, Elm Myofascial Release massage therapy, Timeless Beauty by Licet skin care, and Aria Med Spa.