McDonald's

3.3
921 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
100 N La Grange Rd, La Grange, IL
60525, United States

Hours

Reviews

3.3
921 reviews
5 stars
308
4 stars
176
3 stars
142
2 stars
72
1 star
223

What are people saying?

AI-generated from recent customer reviews

Service Issues

Numerous customers reported poor service, including long wait times, incorrect orders, and unhelpful staff.

Cleanliness

Several reviews highlighted unsanitary conditions in the bathrooms and dining area.

Staffing Problems

Customers noted that the location is often understaffed, leading to slow service and lack of attention to customers.

Order Accuracy

Many customers experienced issues with incorrect orders, missing items, and poor food quality.

Customer Experience

Overall, the customer experience was described as frustrating, with many expressing a desire to avoid this location in the future.
  • CR
    Chris Randolph
    Jan 4, 2026
    1.0
    Worst Mcdonalds experience last night, January 3, 2026. At drive-thru ordered a #7 meal and an M&M McFlurry. The girl seemed to have a language barrier. Repeated the M&M order 3 times, she kept repeating Oreo McFlurry. As I drove away, saw on the screen she put Oreo again. At pay window, the guy was very understanding and fixed the order. At pick up window, we received everything but the fries, which are included in a #7 value meal. The kid at that window said the order was entered incorrecly as nuggets and Sprite, no fries, no value meal. We said the girl obviously made another mistake and we wanted the fries. He very blatantly got angry with us, said it was our fault for "not reading the screen" and would not give us fries. Because of his attitude we asked to return our entire order for a refund, he refused. We insisted on speaking to the manager. She also seemed to insist it was somehow our fault. After another few minutes of arguing with her, she gave us fries and we left. Mistakes happen by employees at drive-thrus, but it was their attitude towards us and their refusal to easily adjust their mistake, that will keep us away from this location in the future.
  • NE
    Natalie E
    Dec 29, 2025
    1.0
    This mcdonald’s really needs to work on there listening skills. When i arrived to this mcdonald’s, I asked for a very easy order. Just a basic small frozen coke and a cheeseburger. They gave me a regular diet coke and a hamburger. And when i came back nicely and said that the order was wrong, they refused to give me a new drink and cheeseburger so i had to pay for a new one.
  • VM
    victor moreno
    Dec 17, 2025
    3.0
    Only 3 stars because YOU CAN NOT LOCK THE BATHROOMS AT A RESTAURANT
  • RS
    Ray Siegel
    Dec 10, 2025
    1.0
    Everytime I have went something gets screwed up just today I went thru the drive thru and they forgot a whole meal I ordered I didn't realize till I get home and the dumb lady on the phone says you can come back no I'm already home, I'll never go to this location again
  • RB
    Richard Bernsee
    Dec 3, 2025
    1.0
    Bacon was missing on Double Bacon Quarter Pounder® with Cheese and the large French Fries barely had any fries. It seemed like a small. The North La Grange road location always messes up my order. Door dash barely offered any refund for these screw ups.

Frequently Asked Questions About McDonald's

What are the regular operating hours of McDonald's at 100 N La Grange Rd?

McDonald's is open from 4:00 AM to 11:00 PM Monday through Thursday, Sunday; and from 4:00 AM to midnight on Friday and Saturday.

What are the drive-through hours for this McDonald's location?

The drive-through is open from 4:00 AM to midnight Monday through Saturday, and from 5:00 AM to midnight on Sunday.