Brand Certified
Chipotle Mexican Grill
3.3(830 reviews)
Certified by Chipotle Mexican Grill • Mar 01, 2026
Business Details
20505 Rand Rd, Kildeer, IL
60047, United States
Certified by Chipotle Mexican Grill • Mar 01, 2026
(847) 438-3835
Certified by Chipotle Mexican Grill • Mar 01, 2026
https://locations.chipotle.com/il/kildeer/20505-rand-rd?utm_source=extendednetwork&utm_medium=yext&utm_campaign=yext_listings?restaurant=377
Certified by Chipotle Mexican Grill • Mar 01, 2026
About
Certified by Chipotle Mexican Grill • Mar 01, 2026
Mexican Restaurant
Chipotle Kildeer is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
Details
- TakeoutAvailable
Location
Certified by Chipotle Mexican Grill • Mar 01, 2026
Hours
Certified by Chipotle Mexican Grill • Mar 01, 2026
Reviews
3.3
830 reviews
5 stars
321
4 stars
144
3 stars
75
2 stars
54
1 star
236
What are people saying?
AI-generated from recent customer reviews
Customer Service
Numerous reviews highlighted consistently poor customer service, with staff being rude, inattentive, and unhelpful.
Food Quality
Customers frequently reported issues with food quality, including cold items, incorrect orders, and small portion sizes.
Cleanliness
The restaurant was often described as dirty, with unclean tables and restrooms, contributing to a negative dining experience.
Order Accuracy
Many customers experienced problems with order accuracy, particularly with online orders, leading to dissatisfaction.
Management Issues
Several reviews pointed to a lack of effective management, with complaints about staff behavior and operational inefficiencies.
- SHShana HeddenFeb 20, 20262.0This is by far the worst chipotle i have ever gone to. They have the worst customer service. Most of the staff is rude.
- DDDangerous Dan DarbyFeb 12, 20265.0The best one
- CNCharles NoeJan 28, 20265.0"A massive revenue anchor for the Shops at Kildeer. This Chipotle location utilizes high-velocity digital ordering infrastructure to maintain impressive throughput for the Rand Road grid. The operational speed and consistent resource availability make it a primary node for the local consumer population. Essential for the integrity and volume of the Neighbor Proof market."
- RMRaman MaviJan 11, 20261.0Fire all the incompetent employees who work at this location. Picked up a mobile order and they left it out on the shelf because the receipt with my name wasn’t on the bag. The cashier who seemed to be annoyed with having to do something figured it was still being made before realizing it was actually my order after a few minutes. When I started eating, the burrito was not only cold from sitting out for so long but was made with LESS THAN HALF of the ingredients I ordered. Employees forgot all three salsas, cheese and fajitas. What they made was a disgusting slop of: chicken, rice, lettuce, and sour cream that I had to throw out after a few bites and seeing everything left out.
- ESE sJan 4, 20261.0Cleaned it’s really bad since you entrance to the restaurant the cleaning it’s bad I used the restroom it’s sad the food restaurant it’s not clean all it 🤷🏽♀️
Frequently Asked Questions About Chipotle Mexican Grill
What are the operating hours of Chipotle Mexican Grill in Kildeer?
Chipotle Mexican Grill in Kildeer is open daily from 10:45 AM to 11:00 PM.
Where is Chipotle Mexican Grill located in Kildeer?
Chipotle Mexican Grill is located at 20505 Rand Rd, Ste 400, Lake, Kildeer, IL 60047, inside the Shop at Kildeer.
What types of food does Chipotle Mexican Grill in Kildeer serve?
Chipotle offers customizable burritos, bowls, quesadillas, tacos, and salads made with responsibly sourced, real ingredients without artificial colors, flavors, or preservatives.
Does Chipotle in Kildeer offer online ordering and delivery?
Yes, Chipotle Kildeer offers in-store pickup and delivery services through their website and app.
How can I contact Chipotle Mexican Grill in Kildeer by phone or email?
You can call them at +1 847-438-3835 or email at il.0377.kildeer@chipotle.com.
What payment methods are accepted at Chipotle in Kildeer?
Chipotle accepts credit cards and gift cards for easy payment.
Does Chipotle Mexican Grill in Kildeer support LGBTQ customers?
Yes, the location welcomes LGBTQ customers and is inclusive to all.
Which nearby restaurants can I visit along with Chipotle in Kildeer?
Nearby restaurants include Potbelly Sandwich Shop, Five Guys, MOD Pizza, Tsukasa of Tokyo, Chick-fil-A, California Pizza Kitchen, Uncle Julio's Fine Mexican, Stoney River Steakhouse and Grill, and Chili's Grill & Bar.
Are there other nearby shopping options around Chipotle in Kildeer?
Yes, you can explore nearby shopping at Shops at Kildeer, Famous Footwear, J.Crew Factory, Old Navy, The Children's Place, Michaels Stores, and Ulta Beauty.
Can I combine a visit to Chipotle with nearby health or beauty services in Kildeer?
Absolutely, nearby you can visit Lumen Optical for eye care, Studio Smiles for dental services, Space Nails Spa for beauty treatments, and Aligned Modern Health for acupuncture, chiropractic, and massage therapies.
Brand Certified Facts from Chipotle Mexican Grill
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Certified March 01, 2026Yext Knowledge Graph
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