Business Details
About
Mexican Restaurant
Chipotle Kildeer is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
Details
- TakeoutAvailable
Location
Hours
Reviews
3.3
820 reviews
5 stars
317
4 stars
143
3 stars
75
2 stars
53
1 star
232
What are people saying?
AI-generated from recent customer reviews
Service Quality
Customers frequently reported rude and unprofessional staff, with many experiences of incorrect orders and poor customer service.
Portion Sizes
Numerous reviews highlighted consistently small portion sizes, especially for online orders, leading to dissatisfaction among customers.
Cleanliness
The restaurant was often described as dirty, with unclean tables and restrooms, contributing to a negative dining experience.
Food Quality
Many customers noted issues with food freshness and quality, including stale ingredients and incorrect items being served.
Management Issues
Several reviews pointed to poor management and lack of oversight, resulting in ongoing service and operational problems.
- HBHannah BrazisOct 20, 20252.0I have worked in food industry for over 3 years so i hate to complain but i am writing this. i wish i’d been there because i would not have gone home with this bowl. my dad picked up a steak asada bowl with lettuce, tomato cheese and rice and then a burrito. in my bowl there was absolutely less than a handful of lettuce, barely any steak and mostly rice and tomato. my dad even commented the employee seemed “dead” which is unusual to say. i worked at a restaurant near this chipotle and this is not the first time i’ve heard things about this restaurant sadly.
- RKRahul KushwahaOct 8, 20251.0Mine was an online order, confirmation # RK4-AA7 . Gauc was stale, I found a piece of steak in it. I took it back to the store and asked them to replace, they said they were out of it and I figured that’s the reason they were serving stale gauc. I asked them to refund and they gave me the 800 number to get the refund. What the heck!
- AAAntonioOct 5, 20251.0I’d rarely leave a one star review but, after several horrible experiences with this particular location. I am officially done. I have provided feedback multiple times for very genuine reasons (completely incorrect orders, flat out rude staff members) only to receive generic email responses back. This location consistently is out of staple menu items, staff is careless, and lack professionalism. Glad to see Cava, Sweet Greens in the area. No way this place will last
- MFMB FamilySep 28, 20251.0ZERO STAR! TERRIBLE SERVICE! Why do you think a place gets 5 star or 4.5 or even 4*? Quality of customer service! This place needs a new Manager and a new team running the place. Very rude employees. Serving size is not correct for the price we paid. The place is dirty and not good for eating here. We are better off if you can find some robots who can serve us food. May be FANUC will do it for you. TY!
- CWChris WozniczkaSep 21, 20251.0Horrible place. Made a chicken bowl without the chicken. Last time, they screwed up the steak burrito. Do not eat there. It’s a joke!
Frequently Asked Questions About Chipotle Mexican Grill
What are the operating hours of Chipotle Mexican Grill in Kildeer?
Chipotle Mexican Grill in Kildeer is open daily from 10:45 AM to 11:00 PM.
Where is Chipotle Mexican Grill located in Kildeer?
Chipotle Mexican Grill is located at 20505 Rand Rd, Ste 400, Lake, Kildeer, IL 60047, inside the Shop at Kildeer.
What types of food does Chipotle Mexican Grill in Kildeer serve?
Chipotle offers customizable burritos, bowls, quesadillas, tacos, and salads made with responsibly sourced, real ingredients without artificial colors, flavors, or preservatives.
Does Chipotle in Kildeer offer online ordering and delivery?
Yes, Chipotle Kildeer offers in-store pickup and delivery services through their website and app.
How can I contact Chipotle Mexican Grill in Kildeer by phone or email?
You can call them at +1 847-438-3835 or email at il.0377.kildeer@chipotle.com.
What payment methods are accepted at Chipotle in Kildeer?
Chipotle accepts credit cards and gift cards for easy payment.
Does Chipotle Mexican Grill in Kildeer support LGBTQ customers?
Yes, the location welcomes LGBTQ customers and is inclusive to all.
Which nearby restaurants can I visit along with Chipotle in Kildeer?
Nearby restaurants include Potbelly Sandwich Shop, Five Guys, MOD Pizza, Tsukasa of Tokyo, Chick-fil-A, California Pizza Kitchen, Uncle Julio's Fine Mexican, Stoney River Steakhouse and Grill, and Chili's Grill & Bar.
Are there other nearby shopping options around Chipotle in Kildeer?
Yes, you can explore nearby shopping at Shops at Kildeer, Famous Footwear, J.Crew Factory, Old Navy, The Children's Place, Michaels Stores, and Ulta Beauty.
Can I combine a visit to Chipotle with nearby health or beauty services in Kildeer?
Absolutely, nearby you can visit Lumen Optical for eye care, Studio Smiles for dental services, Space Nails Spa for beauty treatments, and Aligned Modern Health for acupuncture, chiropractic, and massage therapies.