Dairy Queen Grill & Chill

4.1
598 reviews

About

Fast Food RestaurantIce Cream Shop
Soft-serve ice cream & signature shakes top the menu at this classic burger & fries fast-food chain.

Details

  • Drive-throughAvailable
  • [Free/Paid] wi-fiNot available
  • RestroomAvailable
  • Welcomes familiesAvailable

Location

Dairy Queen Grill & Chill
301 S Main St, Kewanee, IL
61443-2863, United States

Hours

Reviews

4.1
598 reviews
5 stars
319
4 stars
141
3 stars
61
2 stars
26
1 star
51

What are people saying?

AI-generated from recent customer reviews

Service Speed

Customers frequently reported slow service, particularly in the drive-thru, with long wait times being a common complaint.

Food Quality

While many customers praised the food, particularly the ice cream and burgers, there were also complaints about incorrect orders and inconsistent quality.

Staff Attitude

Feedback on staff was mixed; some customers appreciated friendly service, while others reported rudeness and poor management.

Cleanliness

The establishment was generally noted as clean, contributing positively to the dining experience.

Order Accuracy

Numerous reviews highlighted issues with order accuracy, with many customers receiving incorrect items or missing food.
  • OT
    Oop Not Today
    Oct 29, 2025
    2.0
    Slow, how are you slow and incompetent?
  • SS
    SummedMarrow885
    Sep 21, 2025
    1.0
    Love getting black as hell toast and a blizzard that is complete liquid since no one wants to time anything properly
  • LL
    Luke
    Jul 21, 2025
    5.0
    Grumpy manager but otherwise good food and service.
  • DH
    Damian Harris
    Jul 18, 2025
    5.0
    Fish-hefty,flaky,juicy,tasty,surprising Fries-crispy,hot,good size,scrumptious, Drink-lemonade,balance between tart and sweet.
  • NV
    Nancy VanDeSampel
    Jun 30, 2025
    2.0
    Ordered pretzels which I’ve had previously and loved them. Did not care for the ones I received this evening. Probably will not order them again.. I’m guessing you changed brands. Much smaller and flavor was different.

Frequently Asked Questions About Dairy Queen Grill & Chill

What type of food and treats does Dairy Queen Grill & Chill in Kewanee offer?

Dairy Queen Grill & Chill offers soft-serve ice cream, signature shakes, Blizzard® Treats, Grillburgers®, Chicken Strip Baskets, and DQ ice cream cakes.

What are the opening hours for Dairy Queen Grill & Chill in Kewanee?

Dairy Queen Grill & Chill is open daily from 10:30 AM to 10:00 PM. On holidays, hours can vary, for example, it's closed on November 27, December 25, open 10:30 AM to 4:00 PM on December 24, and 10:30 AM to 9:00 PM on January 1.