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Wendy's

3.9
(980 reviews)

Business Details

1740 W Court St, Kankakee, IL
60901, United States
(815) 939-1638

About

Fast Food RestaurantBreakfast RestaurantWendy's
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.

Details

  • Dine-inNot available
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
1740 W Court St, Kankakee, IL
60901, United States

Hours

Reviews

3.9
980 reviews
5 stars
449
4 stars
228
3 stars
152
2 stars
54
1 star
97

What are people saying?

AI-generated from recent customer reviews

Food Quality

Many customers reported receiving cold, old, or improperly prepared food, leading to dissatisfaction.

Service Issues

Numerous reviews highlighted rude or unhelpful staff, particularly during late-night shifts, contributing to a negative experience.

Inconsistent Experience

While some customers praised the service and food quality, others reported frequent errors with orders and long wait times.

Cleanliness

The restaurant was noted for being clean by some customers, but others mentioned issues with the dining area and bathrooms.
  • EH
    Evan Benfield Howard
    Feb 17, 2026
    5.0
    This Wendy's hits after a late night shift or after a late night out with friends. Sometimes service is hectic at night, but that's not the employee's fault. I appreciate this Wendy's they have served me well.
  • HH
    Hellno Hellya
    Feb 16, 2026
    1.0
    Went there and it was 2 o'clock and they close at 3 that what it said online and no sign were up saying they were closed terrible just terrible
  • AS
    Andre Steel
    Feb 9, 2026
    1.0
    Ask for a 30 piece nugget and two large fries everything was old and cold for you guys to have a no refund policy. You need to make everybody nuggets and fries fresh I took it back inside and they had an attitude.
  • TC
    Timothy Carstens
    Jan 26, 2026
    1.0
    Food is disgusting a cold no where near fresh food. It tastes like it’s been sitting out for hours. The service is completely rude and the attitude is unexceptable will not be returning. If you hate your job so much quit.
  • EF
    Ellianna Frohlich
    Dec 22, 2025
    1.0
    Do not order here if you want to receive your order on uber or door dash the people who work here are rude and nasty, and will just give out any order to whom ever, apparently the people who work there don’t do there jobs properly and is careless about it as well. Will be complaining to the GM tomorrow morning

Brand Certified Facts from Wendy's

This information is certified by Wendy's and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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