Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Mixed reviews on customer service; some praised staff for being friendly and helpful, while others reported rudeness and poor communication.
Food Quality
Inconsistent food quality; some customers enjoyed fresh and hot meals, while others received cold or incorrect orders.
Cleanliness
Generally clean restaurant, but some customers noted issues with cleanliness in dining areas and bathrooms.
Speed of Service
Service speed varies; some customers experienced quick service, while others faced long wait times and order errors.
Pricing
Concerns about rising prices and portion sizes; some customers felt the food was overpriced for the quality received.
PM
Paula Moreno
Oct 31, 2025
5.0
Love having JBC
LT
Lisa Turner
Oct 27, 2025
5.0
Generally clean, and service was 100% better than the Rt 50 location plus the food was fresh and quick.
RW
Raymond Wilson
Oct 8, 2025
5.0
Thanks Jerome! Great customer service, always appreciated!!
KK
Karin Kellogg
Oct 1, 2025
4.0
Devante needs to be heralded as a great customer service guy!!! Tonight he restored my faith in ordering fast food from a window
RM
Richie Michniak
Sep 24, 2025
5.0
Definitely Highly Recommend anybody to this Wendy Location Very Good Service And Fast Drive Through And Excellent Food and both Wendy Location Chilly is a Much Try Too and I'll definitely be back too do more Business if I'm Hungry or before I head back too the house after A Good Successful League Night At The Bowling Alley
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
Is Wendy’s delivery available near me?
To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.
Is Wendy’s hiring in Kankakee, IL?
To check if this Wendy’s location is currently hiring, visit our <a href="https://wendys-careers.com/job-search/">Careers page</a>, enter Kankakee, IL into the appropriate form fields and submit your search. If any jobs are currently available at this location or one nearby, they should appear within the results list.
If there are no open positions at your preferred restaurant at the time of your search, we recommend checking back often.
How do I contact Wendy’s with questions or feedback about this location?
Feedback about your experience with this Wendy’s location may be provided to our Customer Care team. To reach out through Live Chat or to leave a message, please visit our <a href="https://www.wendys.com/contact-us">Contact page</a>; use 888-624-8140 to call.
You may also provide feedback by filling out a <a href="https://www.wendyswantstoknow.com">Wendy’s Customer Satisfaction Survey</a>. You will need to refer to your receipt for the restaurant number, date and time of visit.
If you need to reach this location directly, please call (815) 939-1638.
Where can I buy Wendy’s gift cards?
Wendy’s gift cards are available in-restaurant, through several brick & mortar and online retailers and through our own online shop. To place an individual or bulk order online, please visit our <a href="http://www.wendysgiftcards.com/#/home">gift card portal.</a>
Already have a gift card? <a href="https://find.wendys.com/gift-card">Check your balance!</a>
Where can I find menu pricing?
Pricing may vary slightly depending on your location. To see menu prices for the Wendy’s of your choice, please visit <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app. Once you’ve selected your location, prices should appear for each menu item.
Where can I find nutrition and allergen information?
This information can be found on our <a href="https://order.wendys.com/categories?site=menu">menu website</a>, within our mobile app and in-restaurant. To access via our website or mobile app: Click through to a specific menu item and then select the blue “Nutrition & Allergens” link found underneath the description and calorie count. If you are on the Wendy’s website or the mobile app, you’ll notice that the nutrition statistics will update as you customize your order.
A nutrition information poster is also located in each Wendy’s restaurant. A crew member will be happy to assist in directing you to it.
Does Kankakee Wendy’s serve breakfast?
Yes, this Wendy’s location in Kankakee, IL serves breakfast! Go to <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app, select this location, and choose from our selection of breakfast combos, croissant, biscuit and classic sandwiches, coffee and sides.
What are the drive-thru hours at this Wendy's location?
The drive-thru is open Monday to Wednesday and Sunday from 6:00 AM to 3:00 AM, and Thursday to Saturday from 6:00 AM to 4:00 AM.
Does this Wendy's serve breakfast?
Yes, this Wendy's in Kankakee, IL serves breakfast, including combos, sandwiches, coffee, and sides available via their app or website.
How can I order delivery from this Wendy's?
You can order delivery through the Wendy's app or at order.wendys.com by entering your delivery address to check availability.
What forms of payment does this Wendy's accept?
This Wendy's accepts American Express, Cash, Discover, MasterCard, and Visa.
Does this location offer dine-in and drive-thru services?
This Wendy's location does not offer dine-in service but does have a drive-thru and takeout options available.
Where is this Wendy's located?
This Wendy's is located at 1740 W Court St, Kankakee, IL 60901, USA.
How can I contact this Wendy's for feedback or questions?
You can call (815) 939-1638, contact Customer Care via their website live chat, or complete a customer satisfaction survey using your receipt details.
Are there other Wendy's locations near 1740 W Court St?
Yes, there are other Wendy's restaurants nearby where you can enjoy similar menu options in the area.
What medical facilities are near this Wendy's?
Nearby medical facilities include Dr. Gaurang Gujarathi DO, Advanced Cardiovascular Services, and AMITA Health Medical Group Heart & Vascular Kankakee, helpful if you have health appointments before or after your meal.
Are there other dining options near this Wendy's?
Yes, nearby dining options include Little Caesars Pizza and Subway, perfect for trying different cuisines while in the neighborhood.