Taco Bell

3.2
782 reviews

About

Fast Food RestaurantTake Out RestaurantMexican RestaurantBreakfast RestaurantVegetarian RestaurantTaco Bell
Find your nearby Taco Bell at 2942 Riverstone Court in Kankakee. We're serving all your favorite menu items, from classic tacos and burritos, to new favorites like the Crunchwrap Supreme and Cheesy Gordita Crunch. Order ahead online or on the mobile app for pick up at the restaurant or get it delivered.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • DebitAvailable

Location

Taco Bell
2942 Riverstone Court, Kankakee, IL
60901, United States

Hours

Reviews

3.2
782 reviews
5 stars
234
4 stars
156
3 stars
115
2 stars
71
1 star
206

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted poor customer service, including rude staff and unhelpful responses to order issues.

Order Accuracy

Many customers reported frequent mistakes with their orders, including missing items and incorrect food preparation.

Food Quality

Several reviews mentioned that the food was often cold, poorly packaged, or not fresh, leading to dissatisfaction.

Long Wait Times

Customers consistently experienced long wait times, both in the drive-thru and for online orders, contributing to frustration.

Cleanliness

Multiple reviews noted unsanitary conditions in the restaurant, including dirty bathrooms and sticky floors.
  • RP
    Riddhi Patel
    Dec 23, 2025
    1.0
    Absolute garbage would not recommend. Employees were rude and non helpful had forgotten our taco and refused for a refund. We had gotten mexican pizzas it tasted and smelled awful. We called multiple times for a refund refused and told us to call back in a week for a refund or to come back to the taco bell but we had already left for our road trip. If i could i would rated a 0 would never go back an absolute waste of money.
  • VP
    Vansh Patel
    Dec 21, 2025
    1.0
    I came in to get food and they didn't give us our item. We called for a refund for the item they told us we had to come in the store but we couldn't.
  • HP
    Harsh Patel
    Dec 21, 2025
    1.0
    Food was terrible. Forgot an item in the order. Asked for a refund and they wouldn’t answer my call after,
  • NN
    Nat
    Dec 15, 2025
    1.0
    I drove through the drive thru and ordered at 10:20pm. My order included a Regular #2 Combo with a Pepsi and a Discovery Luxe Box with a water. And an order of Nacho Fries. I was told to park on the side of the building after paying at the window. We were waiting for 30 minutes and watched multiple cars go through and get their food right away yet ours hadn’t been brought out to us still. We end up going through the drive through to ask when to expect our food to be done and that we have been waiting for half an hour. And they didn’t even remember our order whatsoever. We pull up to the window and show them our receipt and he brings us a bag of food, the bag was rolled shut. I open it as I am driving away because I just waited 30 minutes for food. I am missing my Chips and Cheese from my Luxe Box. My nacho fries are cold and my #2 Combo soft shell tacos are packaged messily with random sauce all over their packaging. It is safe to say I will never being going to this location ever again.
  • NR
    Nick R
    Dec 14, 2025
    1.0
    This taco bell seems to get worse and worse, they used to be good I'd buy taco party packs from here very now and then but theses past few times theyve put meat in only the half the taco and it's always the tiniest amount too. Not worth coming here anymore.

Frequently Asked Questions About Taco Bell

What are the regular operating hours for Taco Bell at 2942 Riverstone Court, Kankakee?

Taco Bell is open daily from 7:00 AM to 2:00 AM, with extended hours until 3:00 AM on Fridays and Saturdays.

Does this Taco Bell location offer drive-through service and what are its hours?

Yes, the Taco Bell at 2942 Riverstone Court has a drive-through open from 7:00 AM to 2:00 AM on weekdays and Sundays, and until 3:00 AM on Fridays and Saturdays.