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Taco Bell

3.2
(787 reviews)

Business Details

2942 Riverstone Court, Kankakee, IL
60901, United States
(815) 802-9914

About

Fast Food RestaurantTake Out RestaurantMexican RestaurantBreakfast RestaurantVegetarian RestaurantTaco Bell
Find your nearby Taco Bell at 2942 Riverstone Court in Kankakee. We're serving all your favorite menu items, from classic tacos and burritos, to new favorites like the Crunchwrap Supreme and Cheesy Gordita Crunch. Order ahead online or on the mobile app for pick up at the restaurant or get it delivered.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • DebitAvailable

Location

Taco Bell
2942 Riverstone Court, Kankakee, IL
60901, United States

Hours

Reviews

3.2
787 reviews
5 stars
235
4 stars
158
3 stars
117
2 stars
71
1 star
206

What are people saying?

AI-generated from recent customer reviews

Service Issues

Numerous customers reported poor service, including rude staff, long wait times, and incorrect orders.

Food Quality

Many reviews mentioned that the food was often cold, poorly prepared, or missing items.

Inconsistent Experience

Customers noted that experiences varied significantly between day and night shifts, with night service being particularly problematic.

Pricing Concerns

Several customers expressed dissatisfaction with rising prices and perceived value for money.

Cleanliness

Multiple reviews highlighted issues with cleanliness, including dirty bathrooms and unsanitary conditions.
  • EH
    Evan Benfield Howard
    Feb 17, 2026
    3.0
    If you go during the day, it's usually a pretty good experience with good workers who work fast. But if you go at night it's a gamble. Sometimes you get straight up Told you can't be served when you definitely can.
  • AC
    Amanda Creevy
    Feb 12, 2026
    2.0
    You probably won’t get everything you ordered. If you do, it won’t be made well. It also won’t be hot. This will happen every time. Two stars because I still come back. :(
  • SB
    steve burke
    Jan 30, 2026
    3.0
    Regular fast food experience
  • RP
    Riddhi Patel
    Dec 23, 2025
    1.0
    Absolute garbage would not recommend. Employees were rude and non helpful had forgotten our taco and refused for a refund. We had gotten mexican pizzas it tasted and smelled awful. We called multiple times for a refund refused and told us to call back in a week for a refund or to come back to the taco bell but we had already left for our road trip. If i could i would rated a 0 would never go back an absolute waste of money.
  • NN
    Nat
    Dec 15, 2025
    1.0
    I drove through the drive thru and ordered at 10:20pm. My order included a Regular #2 Combo with a Pepsi and a Discovery Luxe Box with a water. And an order of Nacho Fries. I was told to park on the side of the building after paying at the window. We were waiting for 30 minutes and watched multiple cars go through and get their food right away yet ours hadn’t been brought out to us still. We end up going through the drive through to ask when to expect our food to be done and that we have been waiting for half an hour. And they didn’t even remember our order whatsoever. We pull up to the window and show them our receipt and he brings us a bag of food, the bag was rolled shut. I open it as I am driving away because I just waited 30 minutes for food. I am missing my Chips and Cheese from my Luxe Box. My nacho fries are cold and my #2 Combo soft shell tacos are packaged messily with random sauce all over their packaging. It is safe to say I will never being going to this location ever again.

Brand Certified Facts from Taco Bell

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Certified March 01, 2026Yext Knowledge Graph
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