Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Customers frequently reported long wait times, often exceeding 20 minutes, for their orders.
Order Accuracy
Many reviews highlighted issues with incorrect orders, including missing items and wrong food preparations.
Staff Attitude
While some customers praised the friendliness of the staff, numerous reviews mentioned rude or indifferent service.
Cleanliness
Several customers noted unsanitary conditions in the restaurant and restrooms, impacting their overall experience.
Food Quality
Feedback indicated inconsistent food quality, with reports of cold or improperly cooked items.
CP
Carl Baruk P
1 day ago
5.0
Great ant fast service
Thanks
TS
Ty Sic
6 days ago
1.0
I went through the drive through and had to wait for 35 minutes and half of that just to pay for the food. Once I’m finally being handed the food after being told to pull up and Wait, they handed me one bag I asked is the happy meal in the bag. he told me with a straight face it’s at the Bottom of the bag because they’re out of the boxes. not only did they forget the happy meal they also forgot A McChicken and sauces. They had a Well, over 15 minute's prepare the food Just to forget half of the Food we ordered.
TW
Thomas Woodall
Jan 19, 2026
3.0
Everytime I ask for a bunch of ketchup, they give me 4 packs....
GE
Goddess Empress
Jan 3, 2026
4.0
The restrooms were very soiled and dirty. The customer service was great. The person in the front was respectful and while he weg to the back to assist my request another team member checked on me to help me. They were out of ketchup and my son's big Mac came in a quarter pounder box because they didn't gave any big Mac boxes. I thought we had the wrong burger at first. Their supplies are low, but considering it's probably a busy so from travelers and locals, it happens. I was traveling.
JP
Jeny Papineau
Dec 22, 2025
1.0
I came here last night after work 13 hour day get home and my food not in the bag call and explain they tell me they can only replace if I have a my receipt I did
What are the regular dining hours at this McDonald's location in Kankakee?
The McDonald's in Kankakee is open for dining from 4:30 AM to 8:00 PM daily.
When is the drive-thru service available at this McDonald's?
Drive-thru is open daily from 4:30 AM until midnight (12:00 AM).
What are the delivery hours for this McDonald's?
Delivery is available every day from 5:00 AM to 11:00 PM on weekdays, and until 11:30 PM on Fridays through Sundays.
Which payment options are accepted at this McDonald's?
This McDonald's accepts American Express, Android Pay, Apple Pay, Cash, Discover, MasterCard, and Visa.
Is there a mobile app to order food from this McDonald's?
Yes, you can order via the McDonald's App available on both Apple App Store and Google Play Store.
What types of pickup and delivery services does this McDonald's offer?
They provide curbside pickup, delivery, same-day delivery, and no-contact delivery services.
Does this McDonald's have a drive-thru?
Yes, this McDonald's location has a drive-thru service.
What nearby places can I visit before or after dining at this McDonald's?
Nearby places include Youth For Christ City Life Center, Spirit And Truth Christian Church Ministries, and Minit Mart convenience store.
Are there any nearby gas stations near this McDonald's to fill up your vehicle?
Yes, you can find Marathon Gas, bp, Shell Gas Station, and Circle K gas stations close to this McDonald's.
If I have an automotive issue, which repair shops are nearby this McDonald's?
Nearby automotive repair shops include Route 17 Complete Auto Repair, DuBois Automotive Repair & Electrical Service, and Tire House Mokena.
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