Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.0
1,650 reviews
5 stars
424
4 stars
268
3 stars
283
2 stars
200
1 star
475
What are people saying?
AI-generated from recent customer reviews
Service Speed
Numerous customers reported extremely slow service, with many waiting over 20 minutes for their orders.
Order Accuracy
A significant number of reviews highlighted issues with incorrect orders, including missing items and wrong food.
Staff Attitude
While some customers praised the friendliness of the staff, many others noted rudeness and poor customer service.
Food Quality
Several reviews mentioned cold or poorly prepared food, with complaints about stale items and incorrect preparation.
Cleanliness
Customers reported unsanitary conditions in the restaurant, particularly in the bathrooms.
- PKPiotr Kierner6 days ago1.0Very understaffed
- KDKeegan DonnellyOct 19, 20252.0Stopped in for some water while travelling, but that'll be $2 for a large water cup. Staff was very kind, but I wouldn't plan to stop here again.
- KOKevin OlivaOct 16, 20251.0Ive been coming here for the last month. Doesn't matter what time I come here its always slow busy or not busy. At this point im just gonna report everything. I use to work at McDonald's its not that hard
- MSMichelle SotoOct 13, 20251.0Is it hard to only put onion and lettuce? I can say it in any language, but at this store, nobody seems to understand
- UUUnknownOct 4, 20251.0Every time I go to any McDonald's in fact, there is something always wrong, something raw, something missing, a mistake order, i usually don't leave comments on anything but I just wouldn't go to McDonald's anymore.
Frequently Asked Questions About McDonald's
What are the regular dining hours at this McDonald's location in Kankakee?
The McDonald's in Kankakee is open for dining from 4:30 AM to 8:00 PM daily.
When is the drive-thru service available at this McDonald's?
Drive-thru is open daily from 4:30 AM until midnight (12:00 AM).
What are the delivery hours for this McDonald's?
Delivery is available every day from 5:00 AM to 11:00 PM on weekdays, and until 11:30 PM on Fridays through Sundays.
Which payment options are accepted at this McDonald's?
This McDonald's accepts American Express, Android Pay, Apple Pay, Cash, Discover, MasterCard, and Visa.
Is there a mobile app to order food from this McDonald's?
Yes, you can order via the McDonald's App available on both Apple App Store and Google Play Store.
What types of pickup and delivery services does this McDonald's offer?
They provide curbside pickup, delivery, same-day delivery, and no-contact delivery services.
Does this McDonald's have a drive-thru?
Yes, this McDonald's location has a drive-thru service.
What nearby places can I visit before or after dining at this McDonald's?
Nearby places include Youth For Christ City Life Center, Spirit And Truth Christian Church Ministries, and Minit Mart convenience store.
Are there any nearby gas stations near this McDonald's to fill up your vehicle?
Yes, you can find Marathon Gas, bp, Shell Gas Station, and Circle K gas stations close to this McDonald's.
If I have an automotive issue, which repair shops are nearby this McDonald's?
Nearby automotive repair shops include Route 17 Complete Auto Repair, DuBois Automotive Repair & Electrical Service, and Tire House Mokena.