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McDonald's

3.0
(1663 reviews)

Business Details

1780 E Court St, Kankakee, IL
60901, United States
(815) 939-1815
http://www.mcdonalds.com/

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
1780 E Court St, Kankakee, IL
60901, United States

Hours

Reviews

3.0
1,663 reviews
5 stars
427
4 stars
271
3 stars
284
2 stars
200
1 star
481

What are people saying?

AI-generated from recent customer reviews

Service Speed

Customers frequently reported long wait times, often exceeding 20 minutes, for their orders.

Order Accuracy

Many reviews highlighted issues with incorrect orders, including missing items and wrong food preparations.

Staff Attitude

While some customers praised the friendliness of the staff, numerous reviews mentioned rude or indifferent service.

Cleanliness

Several customers noted unsanitary conditions in the restaurant and restrooms, impacting their overall experience.

Food Quality

Feedback indicated inconsistent food quality, with reports of cold or improperly cooked items.
  • CP
    Carl Baruk P
    1 day ago
    5.0
    Great ant fast service Thanks
  • TS
    Ty Sic
    6 days ago
    1.0
    I went through the drive through and had to wait for 35 minutes and half of that just to pay for the food. Once I’m finally being handed the food after being told to pull up and Wait, they handed me one bag I asked is the happy meal in the bag. he told me with a straight face it’s at the Bottom of the bag because they’re out of the boxes. not only did they forget the happy meal they also forgot A McChicken and sauces. They had a Well, over 15 minute's prepare the food Just to forget half of the Food we ordered.
  • TW
    Thomas Woodall
    Jan 19, 2026
    3.0
    Everytime I ask for a bunch of ketchup, they give me 4 packs....
  • GE
    Goddess Empress
    Jan 3, 2026
    4.0
    The restrooms were very soiled and dirty. The customer service was great. The person in the front was respectful and while he weg to the back to assist my request another team member checked on me to help me. They were out of ketchup and my son's big Mac came in a quarter pounder box because they didn't gave any big Mac boxes. I thought we had the wrong burger at first. Their supplies are low, but considering it's probably a busy so from travelers and locals, it happens. I was traveling.
  • JP
    Jeny Papineau
    Dec 22, 2025
    1.0
    I came here last night after work 13 hour day get home and my food not in the bag call and explain they tell me they can only replace if I have a my receipt I did

Frequently Asked Questions About McDonald's

What are the regular dining hours at this McDonald's location in Kankakee?

The McDonald's in Kankakee is open for dining from 4:30 AM to 8:00 PM daily.

When is the drive-thru service available at this McDonald's?

Drive-thru is open daily from 4:30 AM until midnight (12:00 AM).

Brand Certified Facts from McDonald's

This information is certified by McDonald's and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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  • Legal business name
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  • Phone number
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