Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Customers frequently reported long wait times, often exceeding 20 minutes, with many expressing frustration over slow service.
Order Accuracy
Numerous reviews highlighted issues with incorrect orders, missing items, and food not being prepared as requested.
Food Quality
Feedback on food quality was mixed, with some customers receiving cold or stale items, while others noted fresh and hot food.
Staff Attitude
Several reviews mentioned rude or unhelpful staff, contributing to a negative customer experience.
Cleanliness
There were complaints about the cleanliness of the restaurant and bathrooms, with some customers describing unsanitary conditions.
DY
DARK KING YT
3 days ago
1.0
I ordered my sandwich without egg and it’s bad, I even missed the hash brown the person who was in charge is called Isabel and she doesn’t do her job they should change it
QD
Quentin Daniels
5 days ago
5.0
Good
MM
Mindy
Nov 4, 2025
5.0
Breakfast is always good lunch great 👍 clean restaurant and nice staff
DW
Dennis Woodard
Oct 30, 2025
1.0
Completely ignoring the line of people trying to order while they have the kiosks turned off. Ended up leaving after 15 of waiting
BL
Brad Lee
Oct 18, 2025
1.0
I'm a doordasher and I will never accept another order from this place. I'm always having to wait 15-20 minutes for food and not even being acknowledged by the employees
What are the regular dining hours for McDonald's at 1030 N 5th Ave, Kankakee, IL?
The regular dining hours are Monday to Friday from 4:30 AM to 9:00 PM, Saturday from 5:00 AM to 9:00 PM, and Sunday from 4:30 AM to 9:00 PM.
What are the delivery hours for this McDonald's location?
Delivery is available Monday to Thursday and Sunday from 5:00 AM to 11:30 PM, Friday from 5:00 AM to 3:59 AM the next day, and Saturday from 4:00 AM to 3:59 AM the next day.
Does this McDonald's offer drive-thru service and what are the drive-thru hours?
Yes, it offers drive-thru service. Hours are Monday to Friday from 4:30 AM to midnight, and 24 hours on Saturday and Sunday.
What types of pickup and delivery services are available?
Services include curbside pickup, delivery, same-day delivery, and no-contact delivery for your safety and convenience.
How can I place an order for McDonald's at this location?
You can order via their delivery URL or through the McDonald's mobile app available for both iOS and Android devices.
What are the accepted payment options at this McDonald's?
Payments can be made using American Express, Android Pay, Apple Pay, Cash, Discover, MasterCard, and Visa.
What is the address and contact number for this McDonald's?
The address is 1030 N 5th Ave, Kankakee, IL 60901 and the main phone number is +1 815-939-0004.
Which popular nearby places can I visit before or after dining at McDonald's?
Nearby places include Walgreens for pharmacy needs, R Kids thrift store for children's clothing shopping, and La Delicia ice cream shop for a sweet treat after your meal.
Are there any nearby transportation or financial services that can assist with your visit?
Yes, the nearby Fifth Third Bank and Western Union can assist with financial services, and public transit stops near these locations can help customers easily reach McDonald's.
What local automotive and car care services are close to McDonald's?
You can visit Primos Hand Car wash & Detail Center and O'Reilly Auto Parts nearby for car cleaning and automotive parts.