McDonald's

3.1
898 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
1030 N 5th Ave, Kankakee, IL
60901, United States

Hours

Reviews

3.1
898 reviews
5 stars
274
4 stars
143
3 stars
158
2 stars
78
1 star
245

What are people saying?

AI-generated from recent customer reviews

Service Speed

Customers frequently reported long wait times, often exceeding 20 minutes, with many expressing frustration over slow service.

Order Accuracy

Numerous reviews highlighted issues with incorrect orders, missing items, and food not being prepared as requested.

Food Quality

Feedback on food quality was mixed, with some customers receiving cold or stale items, while others noted fresh and hot food.

Staff Attitude

Several reviews mentioned rude or unhelpful staff, contributing to a negative customer experience.

Cleanliness

There were complaints about the cleanliness of the restaurant and bathrooms, with some customers describing unsanitary conditions.
  • DY
    DARK KING YT
    3 days ago
    1.0
    I ordered my sandwich without egg and it’s bad, I even missed the hash brown the person who was in charge is called Isabel and she doesn’t do her job they should change it
  • QD
    Quentin Daniels
    5 days ago
    5.0
    Good
  • MM
    Mindy
    Nov 4, 2025
    5.0
    Breakfast is always good lunch great 👍 clean restaurant and nice staff
  • DW
    Dennis Woodard
    Oct 30, 2025
    1.0
    Completely ignoring the line of people trying to order while they have the kiosks turned off. Ended up leaving after 15 of waiting
  • BL
    Brad Lee
    Oct 18, 2025
    1.0
    I'm a doordasher and I will never accept another order from this place. I'm always having to wait 15-20 minutes for food and not even being acknowledged by the employees

Frequently Asked Questions About McDonald's

What are the regular dining hours for McDonald's at 1030 N 5th Ave, Kankakee, IL?

The regular dining hours are Monday to Friday from 4:30 AM to 9:00 PM, Saturday from 5:00 AM to 9:00 PM, and Sunday from 4:30 AM to 9:00 PM.

What are the delivery hours for this McDonald's location?

Delivery is available Monday to Thursday and Sunday from 5:00 AM to 11:30 PM, Friday from 5:00 AM to 3:59 AM the next day, and Saturday from 4:00 AM to 3:59 AM the next day.