McDonald's

3.1
912 reviews
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Business Details

1030 N 5th Ave, Kankakee, IL
60901, United States
(815) 939-0004
http://www.mcdonalds.com/
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About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
1030 N 5th Ave, Kankakee, IL
60901, United States

Hours

Reviews

3.1
912 reviews
5 stars
278
4 stars
144
3 stars
161
2 stars
81
1 star
248

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers frequently reported poor service, including long wait times, incorrect orders, and rude staff.

Food Quality

Many reviews mentioned cold or stale food, with several customers expressing dissatisfaction with the freshness and preparation of their meals.

Management Issues

There were numerous complaints about poor management and lack of accountability, leading to a negative dining experience.

Cleanliness

Several customers noted unsanitary conditions in the restaurant, including dirty bathrooms and overall cleanliness concerns.

Customer Experience

While some customers had positive experiences with friendly staff and good food, these were overshadowed by the majority of negative feedback.
  • JP
    Jes Paige
    Jan 4, 2026
    2.0
    Drive through sucks at night. There will be a line of cars and no one to take orders.
  • KS
    Karen Stelk
    Jan 3, 2026
    2.0
    The person making drinks doesn't even say have a good day ,good morning nothing shouldn't deal with the public
  • J3
    James Randell Gouge 3
    Dec 5, 2025
    1.0
    Ordered a happy meal for my daughter they hurried up and rushed my order and literally sold me an empty happy meal then refused to fix their problem when I came into the store until I mentioned that I was writing this Google review. I have 0 idea how these managers keep their job with all these horrible reviews. The crew here literally said there is jo manager on duty here today smh
  • KD
    Kenzi Dehm
    Dec 4, 2025
    1.0
    just don’t even ask for sauce because you’re not getting 🤣
  • NL
    nicole loki
    Nov 28, 2025
    2.0
    McDoanlds is so depressing looking now and it's not even cheap. The food is barely edible nowadays so I definitely don't want to spend $50 feeding my family of four at McD when we can eat at an actual restaurant for less. It's supposed to be a fun, family fast food joint. Where is the color and fun for kids? Going inside now is like a nightmare. All gray and metal with screens that I have to place my own order on. That tiny counter with no one behind it. Where is the fun?
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Frequently Asked Questions About McDonald's

What are the regular dining hours for McDonald's at 1030 N 5th Ave, Kankakee, IL?

The regular dining hours are Monday to Friday from 4:30 AM to 9:00 PM, Saturday from 5:00 AM to 9:00 PM, and Sunday from 4:30 AM to 9:00 PM.

What are the delivery hours for this McDonald's location?

Delivery is available Monday to Thursday and Sunday from 5:00 AM to 11:30 PM, Friday from 5:00 AM to 3:59 AM the next day, and Saturday from 4:00 AM to 3:59 AM the next day.