Brand Certified
Dunkin'
4.0(536 reviews)
Certified by Dunkin' • Mar 01, 2026
Business Details
174 W Court St, Kankakee, IL
60901, United States
Certified by Dunkin' • Mar 01, 2026
(815) 802-9969
Certified by Dunkin' • Mar 01, 2026
https://www.dunkindonuts.com
Certified by Dunkin' • Mar 01, 2026
About
Certified by Dunkin' • Mar 01, 2026
Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving.
Dunkin’ is proud to serve Kankakee, IL for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!
Details
- Dine-inNot available
- DeliveryAvailable
- TakeoutAvailable
- Credit cardAvailable
Location
Certified by Dunkin' • Mar 01, 2026
Hours
Certified by Dunkin' • Mar 01, 2026
Reviews
4.0
536 reviews
5 stars
289
4 stars
95
3 stars
63
2 stars
27
1 star
62
What are people saying?
AI-generated from recent customer reviews
Service Issues
Numerous customers reported poor service, including long wait times, rude staff, and incorrect orders.
Coffee Quality
While many customers enjoyed the coffee, there were complaints about inconsistency in taste and temperature.
Food Quality
Food quality was hit or miss, with reports of burnt items and stale donuts, leading to dissatisfaction.
Cleanliness
Some reviews praised the cleanliness of the location, while others noted unsanitary conditions.
Staff Attitude
Several customers mentioned unfriendly or unhelpful staff, impacting their overall experience.
- HWHenry WaltersJan 18, 20263.0Going here in the morning during the week, expect to be in the drive thru for about 30 minutes or longer. Line moves slow either due to volume or people who don't know how to order. Lots of homeless folks hang there and beg for money.
- RTRuth ThurstonDec 12, 20252.0I stood at the counter for 5 minutes while employees walked by and never acknowledged me. Finally an employee comes to take my order and by her tone was not thrilled to be working. I ordered 2 Peppermint Mocha Coffees hot BUT they hand me 2 ICED peppermint mochas. I let them know it was wrong and they remade the drinks luckily. Other customers came back in with order errors. Someone needs to work with the employees on customer service as no one should have to stand there with no acknowledgment. I’ll go to another location even though further away.
- MBMike BossertDec 7, 20252.0Missed part of my order
- BBB BeitlerSep 21, 20255.0Great employees
- SLStephanie LutesNov 8, 20194.0Ordered pickup through mobile app and it was wonderful. Staff is always friendly with me in the mornings. Only complaint is that they usually aren't open at 430 like all their info says. But, not end of the world! They are always busy, so be patient!
Frequently Asked Questions About Dunkin'
What are the opening hours of Dunkin' in Kankakee, IL?
Dunkin' is open daily from 4:00 AM to 6:00 PM.
Does this Dunkin' location offer drive-thru service?
Yes, this Dunkin' location has a drive-thru for convenient ordering and pickup.
Can I order Dunkin' ahead of time using a mobile app?
Yes, you can order ahead using the Dunkin' mobile app available on both iOS and Android platforms for a fast grab and go experience.
What types of meals are served at Dunkin' in Kankakee?
Dunkin' serves breakfast, brunch, and lunch meals including coffee, espresso, breakfast sandwiches, and donuts.
Are there special holiday beverages available at this Dunkin' location?
Yes, during the holiday season, Dunkin' offers festive drinks like the Cookie Butter Cloud Latte, Peppermint Mocha, Toasted White Chocolate Signature Lattes, and the Berry Sangria Refresher.
Does Dunkin' Kankakee provide delivery and curbside pickup services?
This Dunkin' location offers delivery service and curbside pickup is available as a service option.
Where is Dunkin' located within Kankakee?
It is located at 174 W Court St inside Gas & Wash on Court St in Kankakee, IL 60901.
What are some nearby places I can visit when I come to Dunkin' in Kankakee?
Nearby places include Gas N Wash gas station and car wash, Rockitcoin currency exchange, and the Riverside Medical Group - Primary Care East Court.
Is there a way to conveniently pick up packages near Dunkin' in Kankakee?
Yes, there is a UPS Access Point location nearby, providing courier and delivery services just a short distance from Dunkin'.
What are some nearby attractions or places to enjoy before or after visiting Dunkin'?
You might enjoy visiting the Riverview Historic District, which features landmarks, museums, and concert venues close to Dunkin'.
Brand Certified Facts from Dunkin'
This information is certified by Dunkin' and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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- Legal business name
- Hours of operation
- Phone number
- Official website