Business Details
About
Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving.
Dunkin’ is proud to serve Kankakee, IL for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!
Details
- Dine-inNot available
- DeliveryAvailable
- TakeoutAvailable
- Credit cardAvailable
Location
Hours
Reviews
4.0
535 reviews
5 stars
289
4 stars
95
3 stars
62
2 stars
27
1 star
62
What are people saying?
AI-generated from recent customer reviews
Service Issues
Numerous customers reported poor service, including rude staff, long wait times, and incorrect orders.
Product Quality
While many enjoyed the coffee and some food items, there were frequent complaints about incorrect orders and food quality, including stale donuts and burnt sandwiches.
Cleanliness
The establishment was noted for being clean and presentable, which some customers appreciated.
Staff Attitude
Several reviews highlighted unfriendly or rude behavior from employees, impacting the overall customer experience.
- RTRuth ThurstonDec 12, 20252.0I stood at the counter for 5 minutes while employees walked by and never acknowledged me. Finally an employee comes to take my order and by her tone was not thrilled to be working. I ordered 2 Peppermint Mocha Coffees hot BUT they hand me 2 ICED peppermint mochas. I let them know it was wrong and they remade the drinks luckily. Other customers came back in with order errors. Someone needs to work with the employees on customer service as no one should have to stand there with no acknowledgment. I’ll go to another location even though further away.
- MBMike BossertDec 7, 20252.0Missed part of my order
- BBB BeitlerSep 21, 20255.0Great employees
- SLStephanie LutesNov 8, 20194.0Ordered pickup through mobile app and it was wonderful. Staff is always friendly with me in the mornings. Only complaint is that they usually aren't open at 430 like all their info says. But, not end of the world! They are always busy, so be patient!
Frequently Asked Questions About Dunkin'
What are the opening hours of Dunkin' in Kankakee, IL?
Dunkin' is open daily from 4:00 AM to 6:00 PM.
Does this Dunkin' location offer drive-thru service?
Yes, this Dunkin' location has a drive-thru for convenient ordering and pickup.
Can I order Dunkin' ahead of time using a mobile app?
Yes, you can order ahead using the Dunkin' mobile app available on both iOS and Android platforms for a fast grab and go experience.
What types of meals are served at Dunkin' in Kankakee?
Dunkin' serves breakfast, brunch, and lunch meals including coffee, espresso, breakfast sandwiches, and donuts.
Are there special holiday beverages available at this Dunkin' location?
Yes, during the holiday season, Dunkin' offers festive drinks like the Cookie Butter Cloud Latte, Peppermint Mocha, Toasted White Chocolate Signature Lattes, and the Berry Sangria Refresher.
Does Dunkin' Kankakee provide delivery and curbside pickup services?
This Dunkin' location offers delivery service and curbside pickup is available as a service option.
Where is Dunkin' located within Kankakee?
It is located at 174 W Court St inside Gas & Wash on Court St in Kankakee, IL 60901.
What are some nearby places I can visit when I come to Dunkin' in Kankakee?
Nearby places include Gas N Wash gas station and car wash, Rockitcoin currency exchange, and the Riverside Medical Group - Primary Care East Court.
Is there a way to conveniently pick up packages near Dunkin' in Kankakee?
Yes, there is a UPS Access Point location nearby, providing courier and delivery services just a short distance from Dunkin'.
What are some nearby attractions or places to enjoy before or after visiting Dunkin'?
You might enjoy visiting the Riverview Historic District, which features landmarks, museums, and concert venues close to Dunkin'.