Arby's

4.0
1091 reviews
Get DirectionsCallWebsite

Business Details

3333 S. Route 45/52, Kankakee, IL
60901, United States
(815) 929-1661
http://www.arbys.com/locations/us/il/kankakee/3333-s--route-45/52/store-8388
GoogleFacebookInstagramTwitterLinkedInTikTok

About

Fast Food RestaurantSandwich RestaurantAmerican RestaurantDeliTake Out Restaurant
Arby's is a leading global quick-service restaurant company operating and franchising over 3,400 restaurants worldwide. Arby's was the first nationally franchised, coast-to-coast sandwich chain and has been serving fresh, craveable meals since it opened its doors in 1964. The Arby's brand strives to inspire smiles through delicious experiences. We are on a never-ending quest for the perfect sandwich, starting with the Classic Roast Beef and French Dip to the deli-style Market Fresh line of sandwiches and salads.

Location

Arby's
3333 S. Route 45/52, Kankakee, IL
60901, United States

Hours

Reviews

4.0
1,091 reviews
5 stars
511
4 stars
287
3 stars
145
2 stars
62
1 star
86

What are people saying?

AI-generated from recent customer reviews

Food Quality

Mixed reviews on food quality, with some praising specific items while others reported cold or poorly prepared meals.

Service

Service quality varied; many customers appreciated friendly staff, while others experienced rudeness or lack of attention.

Pricing

Customers frequently noted that prices are high for the portion sizes and quality, leading to dissatisfaction.

Cleanliness

Some reviews mentioned cleanliness issues, particularly with restrooms and food preparation areas.

Customer Experience

Overall customer experience was inconsistent, with some praising quick service and others expressing frustration over order accuracy.
  • BD
    Brian Ducey
    Dec 25, 2025
    5.0
    Was able to stop in and have Arby's breakfast. Wow!! You all have it figured out. It will be my go-to spot for breakfast going forward.
  • JM
    James Moore
    Dec 16, 2025
    5.0
    I think Arby's has come a long way in the fast food business. The new addition of meal choices are exceptional!
  • CD
    Corie Dunstan
    Dec 12, 2025
    4.0
    Very good food and service
  • FH
    Fidel Hurtado
    Dec 6, 2025
    5.0
    Great food
  • SC
    Sandra Lorena Coffman
    Nov 16, 2025
    4.0
    Excelente. Me gustaria ver mas entusiasmo en la gente que trabaja aqui, me gustaria verlos con mas alegria recibiendo a quienes son el motor de sus ingresos. Creo que las empresas hay que cuidarlas y estos comentarios son importantes para seguir construyendolas. Gracias Arby's por las "potatoes cakes" mis favoritas!
Read more reviews on Google