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Arby's

4.0
(1095 reviews)
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Business Details

3333 S. Route 45/52, Kankakee, IL
60901, United States
(815) 929-1661
http://www.arbys.com/locations/us/il/kankakee/3333-s--route-45/52/store-8388
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About

Fast Food RestaurantSandwich RestaurantAmerican RestaurantDeliTake Out RestaurantGrocery Delivery Service
Arby's is a leading global quick-service restaurant company operating and franchising over 3,400 restaurants worldwide. Arby's was the first nationally franchised, coast-to-coast sandwich chain and has been serving fresh, craveable meals since it opened its doors in 1964. The Arby's brand strives to inspire smiles through delicious experiences. We are on a never-ending quest for the perfect sandwich, starting with the Classic Roast Beef and French Dip to the deli-style Market Fresh line of sandwiches and salads.

Location

Arby's
3333 S. Route 45/52, Kankakee, IL
60901, United States

Hours

Reviews

4.0
1,095 reviews
5 stars
513
4 stars
288
3 stars
145
2 stars
62
1 star
87

What are people saying?

AI-generated from recent customer reviews

Food Quality

Mixed reviews on food quality, with some praising specific items while others reported issues like cold food and food poisoning.

Service

Generally positive feedback on staff friendliness and service speed, though some customers experienced rude service.

Pricing

Many customers found the prices to be high for the portion sizes and quality, leading to dissatisfaction.

Cleanliness

Some reviews mentioned cleanliness issues, particularly with restrooms and food preparation areas.
  • JS
    Joker Soon
    Feb 5, 2026
    5.0
    Good food nice staff
  • GG
    Gibson08
    Jan 25, 2026
    4.0
    Always friendly and only had one issue with food. A dried out pumpkin turn over 2 yrs ago.
  • SB
    Sarah Brandenburg
    Jan 18, 2026
    1.0
    If I could leave 0 stars I would. I went there last week Monday on my lunch break for a chicken Swiss sandwich. It tasted ok to me which was typical. After an hour later of eating I felt EXTREMELY nauseous. I ended up getting sick 5 times that night and was so uncomfortable the next day. I had food poisoning before as a teenager and I felt the same exact way. This store needs to do some serious training on food safety and should be following all steps when preparing food. I doubt the staff even checks the internal temperature of the chicken that is supposed to be “fully cooked”. Never going here again.
  • WB
    william j. brundies
    Jan 14, 2026
    5.0
    Needed a bite to eat. Knew this location was a good place to grab a bite. We had been here before, and made up our mind to stop here several miles before got there.
  • BD
    Brian Ducey
    Dec 25, 2025
    5.0
    Was able to stop in and have Arby's breakfast. Wow!! You all have it figured out. It will be my go-to spot for breakfast going forward.
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Brand Certified Facts from Arby's

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Certified March 01, 2026Yext Knowledge Graph
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