Wingstop

3.6
606 reviews

Business Details

(815) 630-3760
https://www.wingstop.com/

About

Chicken Wings RestaurantChicken RestaurantRestaurant
When you're in the mood for bold flavors and customizable wings, look no further than Wingstop Joliet W. Jefferson St.. Order online for carryout or delivery and enjoy our classic or boneless wings, or try our tenders and chicken sandwich. With a choice of over 12 iconic flavors, our made-to-order wings are crafted to satisfy any craving. From the rich taste of Garlic Parmesan to the spicy kick of Cajun, our mouthwatering flavors will satisfy you every time. Whatever your flavor preference, pair your wings with our crispy, seasoned fries or treat yourself with our signature loaded Voodoo Fries.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • DebitAvailable

Location

Wingstop
2410 W Jefferson Street, Ste 116, Joliet, IL
60435, United States

Hours

Reviews

3.6
606 reviews
5 stars
282
4 stars
88
3 stars
64
2 stars
33
1 star
139

What are people saying?

AI-generated from recent customer reviews

Customer Service

While many customers praised the friendly and welcoming staff, there were numerous complaints about rude service and long wait times.

Food Quality

The food quality was inconsistent, with reports of overcooked wings, soggy fries, and issues with freshness.

Cleanliness

Several reviews highlighted cleanliness issues, including dirty tables and unsanitary conditions in the kitchen.

Order Accuracy

Many customers experienced problems with incorrect orders and missing items, leading to frustration.

Wait Times

Customers frequently reported long wait times for their orders, even during less busy hours.
  • NT
    not Toxinn
    4 days ago
    5.0
    jackie and amber made my experience great i recommend this wingstop for everyone!!
  • CD
    Cheyenne Dantzler
    Feb 6, 2026
    5.0
    This is my first time writing a review and this is probably the best place to eat at the staff are such a vibe and make you feel like you’ve known them forever two people really stood out to me and they are Jacqueline and Amber I hope they find any ounce of goodness in this world
  • KN
    Krzysiek Nowobilski
    Jan 28, 2026
    1.0
    You sometimes have to wait up to 30 minutes for your order, even when there aren't many people around.
  • LL
    Leonardo Lopez
    Jan 25, 2026
    5.0
    Been coming here for years and the food always comes out fresh and crispy. Never an issue here and if there’s a wait time it’s only because they’re busy.
  • KK
    Krispe Kreme
    Jan 8, 2026
    2.0
    This is my first time I felt the need to write a review, I ordered at this location around 5 days ago, Ive had always decided to go to joliet instead of shorewood because the service here always was better but lately its been slacking the past few months, a few days ago I picked up my order and started eating and notice how half of my wings had very little meat and was very skimpy, fries were good. I got a drink with my order and a good 75% of the drink options and/or flavors were all out completely. I looked forward to getting the same drink I would always get there but had to go with something else because management doesn’t want to change the filter and keep the machine with all options the way they are suppose to. When asked to change the filter they said they didn’t have it. The girl that was working on the front line was careless, she had a short cut. I understand you might not care but you can atleast act like you’re apologetic instead of having a careless attitude and standing behind the counter scrolling on your phone. I am very disappointed in the money I spent for the service and food quality I received. I will be returning back to the shorewood location, given that they approved in service while joliet has declined.

Frequently Asked Questions About Wingstop

Where can I find nutritional information?

Our nutrition and allergen information can be found at the following locations: www.wingstop.com/nutrition www.wingstop.com/allergens

How can I send you feedback?

We take our customer feedback seriously and value your input. If you have any issues that require our attention, or just want to drop us a nice note, please fill out the Contact Us form and we'll be in touch to assist you.

Brand Certified Facts from Wingstop

Wingstop partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified February 08, 2026Yext Knowledge Graph
  • Address
  • Categories
  • Geo coordinates
  • Legal business name
  • Hours of operation
  • Phone number
  • Official website
Syndication Network
Approved business data is pushed to 100+ publishers, including: