Numerous reviews highlighted rude and unprofessional staff, with many customers expressing dissatisfaction with the service they received.
Order Accuracy
Many customers reported issues with incorrect orders and missing items, leading to frustration and disappointment.
Food Quality
Several reviews mentioned cold or stale food, with some customers experiencing food that seemed old or improperly prepared.
Dining Experience
Customers frequently noted that the dining area was closed or poorly maintained, with some employees seen not attending to customers.
Inconsistency
The location was described as a 'hit or miss,' with some customers having good experiences while others faced significant issues.
JM
jacob mejia
Dec 4, 2025
1.0
I ordered food today threw uber kindly called the place and was told its someone else's problem that they messed up the food the guy who answered was rude and very un professional I will be calling corporate to let them know they gave incompetent people working at this location the fact that you can blame uber for your mistake tells me everything about the people who work there I will never order from this wendys again and to the guy who hung up on me your time will come buddy
CP
Celeste Price
Nov 30, 2025
2.0
We went to order latter at night as were were just coming back from a long trip. The employees ignored us at the drive though and even though we made direct eycontect with one and could see them working inside, they avoided the window and did not offer services. The location WAS open according to their online website and hours posted outside.
JR
Jonathan Rodriguez
Nov 21, 2025
5.0
They are always on point with the orders and very friendly people
TG
Tasha Gresham
Nov 11, 2025
1.0
The rudiest! I asked about the Veterans special today. His reply, “Breakfast ends at 10:30 everyday” turns his back. No “Can I get you anything else?” “Thank you for your service” I think I am offended.
TT
Tiffany
Nov 8, 2025
1.0
Rudest fast food customer service I have ever encountered. Do not go here if you want to be treated rudely.
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
Is the Wendy's location in Joliet, IL currently open?
Yes, the Joliet Wendy's location is open and committed to serving quality food every day.
What are the drive-through hours for Wendy's in Joliet?
The drive-through is open from 7:00 AM to 1:00 AM Monday through Thursday and Sunday, and from 7:00 AM to 2:00 AM on Friday and Saturday.
Does the Joliet Wendy's serve breakfast?
Yes, this location serves breakfast including combos, sandwiches, coffee, and sides.
Can I order Wendy's in Joliet for delivery or takeout?
Yes, Wendy's offers delivery where available and takeout at this location. You can order online through the Wendy's app or website.
What payment options does Wendy's Joliet accept?
This Wendy's accepts American Express, Cash, Discover, Mastercard, and Visa.
How can I provide feedback or contact the Wendy's Joliet location?
You can contact the location directly at (815) 730-9708, or reach Wendy's Customer Care via phone at 888-624-8140, live chat, or their online survey and contact pages.
Where is Wendy's located in Joliet?
Wendy's is located at 110 S. Larkin, Joliet, IL 60436, USA.
What fast food options are near Wendy's in Joliet?
Nearby fast food options include Pizza For "U", Taco Bell, Brown's Chicken, and La Michoacana Premium Joliet ice cream shop.
What other services are available near Wendy's Joliet for a quick stop?
Near Wendy's, you can find services like Auto Medics for vehicle repairs, Cricket Wireless for mobile needs, and Delta Sonic Car Wash for car cleaning.
Are there leisure or beauty services close to Wendy's in Joliet?
Yes, nearby places include LMP Joliet ice cream shop, Cristhabarber beauty salon, Jay The Barber, and Elite Barbers Lounge.