Wendy's - Closed

3.3
1245 reviews

About

Fast Food RestaurantBreakfast RestaurantWendy's
This Wendy's location is permanently closed.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's - Closed
110 S. Larkin, Joliet, IL
60436, United States

Hours

Reviews

3.3
1,245 reviews
5 stars
383
4 stars
294
3 stars
196
2 stars
112
1 star
260

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted rude and unprofessional staff, with many customers expressing dissatisfaction with the service they received.

Order Accuracy

Many customers reported issues with incorrect orders and missing items, leading to frustration and disappointment.

Food Quality

Several reviews mentioned cold or stale food, with some customers experiencing food that seemed old or improperly prepared.

Dining Experience

Customers frequently noted that the dining area was closed or poorly maintained, with some employees seen not attending to customers.

Inconsistency

The location was described as a 'hit or miss,' with some customers having good experiences while others faced significant issues.
  • JM
    jacob mejia
    Dec 4, 2025
    1.0
    I ordered food today threw uber kindly called the place and was told its someone else's problem that they messed up the food the guy who answered was rude and very un professional I will be calling corporate to let them know they gave incompetent people working at this location the fact that you can blame uber for your mistake tells me everything about the people who work there I will never order from this wendys again and to the guy who hung up on me your time will come buddy
  • CP
    Celeste Price
    Nov 30, 2025
    2.0
    We went to order latter at night as were were just coming back from a long trip. The employees ignored us at the drive though and even though we made direct eycontect with one and could see them working inside, they avoided the window and did not offer services. The location WAS open according to their online website and hours posted outside.
  • JR
    Jonathan Rodriguez
    Nov 21, 2025
    5.0
    They are always on point with the orders and very friendly people
  • TG
    Tasha Gresham
    Nov 11, 2025
    1.0
    The rudiest! I asked about the Veterans special today. His reply, “Breakfast ends at 10:30 everyday” turns his back. No “Can I get you anything else?” “Thank you for your service” I think I am offended.
  • TT
    Tiffany
    Nov 8, 2025
    1.0
    Rudest fast food customer service I have ever encountered. Do not go here if you want to be treated rudely.

Frequently Asked Questions About Wendy's - Closed

Is Joliet Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

Is the Wendy's location in Joliet, IL currently open?

Yes, the Joliet Wendy's location is open and committed to serving quality food every day.