Wendy's

3.2
1037 reviews

About

Fast Food RestaurantBreakfast RestaurantWendy's
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
2900 Plainfield Road, Joliet, IL
60435, United States

Hours

Reviews

3.2
1,037 reviews
5 stars
323
4 stars
214
3 stars
150
2 stars
88
1 star
262

What are people saying?

AI-generated from recent customer reviews

Service Issues

Numerous customers reported rude staff, incorrect orders, and poor management, leading to a frustrating experience.

Food Quality

Many reviews highlighted issues with food quality, including cold, old, or improperly cooked items.

Inconsistent Experience

Customers experienced a mix of good and bad service, with some praising quick service while others faced long waits and order mistakes.

Cleanliness Concerns

Several reviews mentioned unsanitary conditions, including dirty dining areas and malfunctioning equipment.
  • KC
    Karen Castillo
    Dec 22, 2025
    1.0
    First bite of chicken sandwich chipped tooth caused pain .something hard . Never trying it again .fries were hard took them home tried bite .nope .bad too what happened to this place it's realy horrible spend $10 and cant eat it without dental or stomach problems now
  • MP
    Matt Prather
    Oct 30, 2025
    1.0
    Can't even get us about breakfast order right? Ordered bacon croissant they gave me sausage
  • PG
    Patrick “ShadowDad” Greenlaw
    Oct 29, 2025
    4.0
    Decent fast food, service was fast and they have been accurate every time I've been.
  • JS
    Jonathan Sangwa
    Oct 3, 2025
    1.0
    That old Hispanic lady would not give me my food despite me trying to show her my uber eats as proof that the Dave’s triple + large strawberry lemonade she set aside (with my name on it) was in fact mine. Why? because I was on foot and not in a car (my tractor trailer was parked near planet fitness). I ended up canceling the order instead🤦🏿‍♂️🤦🏿‍♂️. If you are reading this, just got to McDonald’s or Steak ‘n Shake. What a wasted. I should’ve trusted all these 1 star reviews. This location is the worst. 11pm 10/02/2025
  • CB
    Cassila Battie
    Sep 25, 2025
    5.0
    Love it

Frequently Asked Questions About Wendy's

Is 2900 Plainfield Road Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

What are the drive-through hours for Wendy's at 2900 Plainfield Road, Joliet, IL?

The drive-through at this Wendy's location is open daily from 7:00 AM to 2:00 AM.