Business Details
About
Fast Food RestaurantBreakfast Restaurant
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Curbside pickupNot available
Location
Hours
Reviews
3.2
1,035 reviews
5 stars
323
4 stars
213
3 stars
150
2 stars
88
1 star
261
What are people saying?
AI-generated from recent customer reviews
Service Issues
Numerous customers reported rude and inattentive staff, with many experiencing incorrect orders and poor communication.
Food Quality
Many reviews highlighted issues with food being cold, old, or improperly prepared, leading to dissatisfaction.
Management Problems
Customers expressed concerns about unprofessional management, including rude behavior and lack of support for staff.
Long Wait Times
Several reviews mentioned long wait times for food, both in the drive-thru and inside the restaurant.
Inconsistent Experience
Customers noted that experiences varied widely, with some praising quick service and good food, while others reported significant issues.
- MPMatt PratherOct 30, 20251.0Can't even get us about breakfast order right? Ordered bacon croissant they gave me sausage
- PGPatrick “ShadowDad” GreenlawOct 29, 20254.0Decent fast food, service was fast and they have been accurate every time I've been.
- JSJonathan SangwaOct 3, 20251.0That old Hispanic lady would not give me my food despite me trying to show her my uber eats as proof that the Dave’s triple + large strawberry lemonade she set aside (with my name on it) was in fact mine. Why? because I was on foot and not in a car (my tractor trailer was parked near planet fitness). I ended up canceling the order instead🤦🏿♂️🤦🏿♂️. If you are reading this, just got to McDonald’s or Steak ‘n Shake. What a wasted. I should’ve trusted all these 1 star reviews. This location is the worst. 11pm 10/02/2025
- CBCassila BattieSep 25, 20255.0Love it
- CJChristopher JamesAug 17, 20251.0If I could give a zero star review I would. The manager this morning around 10:30am needs to be retrained or replaced. I was waiting on a door dash order at 10:25 with little assistance or communication. 10 minutes later she yells from around the corner we can't make that sorry it's too late very rudely as if it wasn't a big deal. Meanwhile as I wait she's talking about taking people to strip clubs and she does a certain employee turn 18 so she can take them to a strip club smh. Definitely need to do better.
Frequently Asked Questions About Wendy's
Is 2900 Plainfield Road Wendy's still open?
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
Is Wendy’s delivery available near me?
To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.
Is Wendy’s hiring in Joliet, IL?
To check if this Wendy’s location is currently hiring, visit our <a href="https://wendys-careers.com/job-search/">Careers page</a>, enter Joliet, IL into the appropriate form fields and submit your search. If any jobs are currently available at this location or one nearby, they should appear within the results list.
If there are no open positions at your preferred restaurant at the time of your search, we recommend checking back often.
How do I contact Wendy’s with questions or feedback about this location?
Feedback about your experience with this Wendy’s location may be provided to our Customer Care team. To reach out through Live Chat or to leave a message, please visit our <a href="https://www.wendys.com/contact-us">Contact page</a>; use 888-624-8140 to call.
You may also provide feedback by filling out a <a href="https://www.wendyswantstoknow.com">Wendy’s Customer Satisfaction Survey</a>. You will need to refer to your receipt for the restaurant number, date and time of visit.
If you need to reach this location directly, please call (815) 577-1409.
Where can I buy Wendy’s gift cards?
Wendy’s gift cards are available in-restaurant, through several brick & mortar and online retailers and through our own online shop. To place an individual or bulk order online, please visit our <a href="http://www.wendysgiftcards.com/#/home">gift card portal.</a>
Already have a gift card? <a href="https://find.wendys.com/gift-card">Check your balance!</a>
Where can I find menu pricing?
Pricing may vary slightly depending on your location. To see menu prices for the Wendy’s of your choice, please visit <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app. Once you’ve selected your location, prices should appear for each menu item.
Where can I find nutrition and allergen information?
This information can be found on our <a href="https://order.wendys.com/categories?site=menu">menu website</a>, within our mobile app and in-restaurant. To access via our website or mobile app: Click through to a specific menu item and then select the blue “Nutrition & Allergens” link found underneath the description and calorie count. If you are on the Wendy’s website or the mobile app, you’ll notice that the nutrition statistics will update as you customize your order.
A nutrition information poster is also located in each Wendy’s restaurant. A crew member will be happy to assist in directing you to it.
Does 2900 Plainfield Road Wendy’s serve breakfast?
Yes, this Wendy’s location in Joliet, IL serves breakfast! Go to <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app, select this location, and choose from our selection of breakfast combos, croissant, biscuit and classic sandwiches, coffee and sides.
What are the drive-through hours for Wendy's at 2900 Plainfield Road, Joliet, IL?
The drive-through at this Wendy's location is open daily from 7:00 AM to 2:00 AM.
Is the Wendy's at 2900 Plainfield Road currently open?
Yes, this Wendy's location is open and committed to serving quality food every day via dine-in, drive-thru, or delivery where available.
Does this Wendy's location serve breakfast?
Yes, this Wendy's in Joliet, IL serves breakfast including combos, sandwiches, coffee, and sides available through their app or website.
What payment options are accepted at this Wendy's?
This Wendy's accepts American Express, Cash, Discover, MasterCard, and Visa for payment.
How can I order food from Wendy's at 2900 Plainfield Road?
You can order food online via their website https://order.wendys.com or through the Wendy's mobile app.
Where can I find nutrition and allergen information for Wendy's menu items?
Nutrition and allergen info is available on Wendy's menu website and mobile app, and in-restaurant via a nutrition information poster.
How do I contact this Wendy's location with questions or feedback?
You may contact the restaurant directly at (815) 577-1409 or reach the customer care team via their contact page or by phone at 888-624-8140.
Are there other fast food options near this Wendy's?
Yes, nearby fast food restaurants include Red Lobster, Taco Bell, Long John Silver's, Chipotle Mexican Grill, and McDonald's, offering diverse dining choices.
What nearby retail stores can I visit when going to this Wendy's?
Nearby retail options include Art Van PureSleep, Mattress Firm, AT&T Store, American Mattress, Men's Wearhouse, GameStop, Batteries Plus Bulbs, Kirkland's, and Dollar Tree.
Are there any nearby health or medical facilities close to Wendy's?
Yes, Aspen Dental, Motto Clear Aligners, Athletico Physical Therapy, and Miracle-Ear Hearing Aid Center are nearby, convenient for combining visits.