Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Numerous customers reported rude staff, incorrect orders, and poor management, leading to a frustrating experience.
Food Quality
Many reviews highlighted issues with food quality, including cold, old, or improperly cooked items.
Inconsistent Experience
Customers experienced a mix of good and bad service, with some praising quick service while others faced long waits and order mistakes.
Cleanliness Concerns
Several reviews mentioned unsanitary conditions, including dirty dining areas and malfunctioning equipment.
KC
Karen Castillo
Dec 22, 2025
1.0
First bite of chicken sandwich chipped tooth caused pain .something hard . Never trying it again .fries were hard took them home tried bite .nope .bad too what happened to this place it's realy horrible spend $10 and cant eat it without dental or stomach problems now
MP
Matt Prather
Oct 30, 2025
1.0
Can't even get us about breakfast order right? Ordered bacon croissant they gave me sausage
PG
Patrick “ShadowDad” Greenlaw
Oct 29, 2025
4.0
Decent fast food, service was fast and they have been accurate every time I've been.
JS
Jonathan Sangwa
Oct 3, 2025
1.0
That old Hispanic lady would not give me my food despite me trying to show her my uber eats as proof that the Dave’s triple + large strawberry lemonade she set aside (with my name on it) was in fact mine. Why? because I was on foot and not in a car (my tractor trailer was parked near planet fitness).
I ended up canceling the order instead🤦🏿♂️🤦🏿♂️. If you are reading this, just got to McDonald’s or Steak ‘n Shake. What a wasted.
I should’ve trusted all these 1 star reviews. This location is the worst. 11pm 10/02/2025
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
What are the drive-through hours for Wendy's at 2900 Plainfield Road, Joliet, IL?
The drive-through at this Wendy's location is open daily from 7:00 AM to 2:00 AM.
Is the Wendy's at 2900 Plainfield Road currently open?
Yes, this Wendy's location is open and committed to serving quality food every day via dine-in, drive-thru, or delivery where available.
Does this Wendy's location serve breakfast?
Yes, this Wendy's in Joliet, IL serves breakfast including combos, sandwiches, coffee, and sides available through their app or website.
What payment options are accepted at this Wendy's?
This Wendy's accepts American Express, Cash, Discover, MasterCard, and Visa for payment.
How can I order food from Wendy's at 2900 Plainfield Road?
You can order food online via their website https://order.wendys.com or through the Wendy's mobile app.
Where can I find nutrition and allergen information for Wendy's menu items?
Nutrition and allergen info is available on Wendy's menu website and mobile app, and in-restaurant via a nutrition information poster.
How do I contact this Wendy's location with questions or feedback?
You may contact the restaurant directly at (815) 577-1409 or reach the customer care team via their contact page or by phone at 888-624-8140.
Are there other fast food options near this Wendy's?
Yes, nearby fast food restaurants include Red Lobster, Taco Bell, Long John Silver's, Chipotle Mexican Grill, and McDonald's, offering diverse dining choices.
What nearby retail stores can I visit when going to this Wendy's?
Nearby retail options include Art Van PureSleep, Mattress Firm, AT&T Store, American Mattress, Men's Wearhouse, GameStop, Batteries Plus Bulbs, Kirkland's, and Dollar Tree.
Are there any nearby health or medical facilities close to Wendy's?
Yes, Aspen Dental, Motto Clear Aligners, Athletico Physical Therapy, and Miracle-Ear Hearing Aid Center are nearby, convenient for combining visits.