Wendy's

3.4
1057 reviews

About

Fast Food RestaurantBreakfast RestaurantWendy's
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
104 North Center Street, Joliet, IL
60435, United States

Hours

Reviews

3.4
1,057 reviews
5 stars
354
4 stars
211
3 stars
209
2 stars
89
1 star
194

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted poor customer service, with reports of rude staff, incorrect orders, and unhelpful management.

Food Quality

While some customers enjoyed the food, many reported receiving cold, incorrect, or unsanitary meals.

Cleanliness

Several reviews mentioned unsanitary conditions in the restaurant, including dirty tables and floors.

Order Accuracy

A significant number of customers experienced issues with missing items or incorrect orders.
  • KM
    Kaley Matter
    Jan 2, 2026
    1.0
    Just went here, my mom was grabbing something and just had finished the order and I wanted to add a drink quick. We were told they couldn’t add it to the order, and the. If we wanted it we would need to drive around to put in another order vs just taking the order. I don’t understand. It’s a simple sale missed. I’ve never had a food place require that.
  • BW
    Brian Walker
    Dec 23, 2025
    4.0
    No issues
  • GS
    Geovanna De Los Santos
    Nov 28, 2025
    5.0
    Ezequiel es el chico q me atendió primera ves q me air den con tan amabilidad mas personas como 10 de 10 noviembre 28
  • BH
    Brandon Hauert
    Nov 26, 2025
    1.0
    Eveytime I order from here I get the food and im missing half my order or its just plain gross. They always take forever to get the lines through. Inside is gross food on the floor.
  • AL
    Amanda Loyd
    Nov 20, 2025
    1.0
    I called to tell manager that my sandwich was made wrong I didn’t get a receipt. She was willing to fix my sandwich and give me a fry. I told her I got a chilli but that’s was fine. Can I just get my nuggets because they were cold. On top of not getting a receipt I didn’t get my bbq sauce. Then she said she will do it this time but can’t next time cause I don’t have a receipt. Well that ur cashiers fault she didn’t give it to me. Then I said I’m good ion want my food fixed I want them to know the cashier sucks and she does too!!! This Wendy is just a bunch of problems..

Frequently Asked Questions About Wendy's

Is 104 North Center Street Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

What are the drive-thru hours for Wendy's at 104 North Center Street, Joliet, IL?

The drive-thru is open from 7:00 AM to 2:00 AM Monday through Thursday and Sunday, and from 7:00 AM to 3:00 AM on Friday and Saturday.