Fast Food RestaurantTake Out RestaurantMexican RestaurantBreakfast RestaurantVegetarian Restaurant
Find your nearby Taco Bell at 2924 Plainfield Rd in Joliet. We're serving all your favorite menu items, from classic tacos and burritos, to new favorites like the Crunchwrap Supreme and Cheesy Gordita Crunch. Order ahead online or on the mobile app for pick up at the restaurant or get it delivered.
Customers reported inconsistent service, with some praising individual staff members while others experienced rudeness and long wait times.
Order Accuracy
Many reviews highlighted issues with incorrect orders, missing items, and misunderstandings regarding menu options.
Cleanliness
Several customers noted that the restaurant was dirty, with concerns about hygiene in both the dining area and food preparation.
Food Quality
Feedback on food quality was mixed, with some enjoying their meals while others complained about cold or poorly prepared items.
Staff Training
There were multiple mentions of inadequate staff training, leading to confusion and poor customer interactions.
CS
Charmain Shinker
5 days ago
3.0
Good if you like to put your order in on a computer
KK
kjhgkv
Nov 2, 2025
3.0
Went in to empty store and both bathrooms were locked, so I sat to wait & the workers making light jokes about my wifes order in the drive in (she was taking a few minutes as we had some friends of my daughter with us traveling), only other thing was food was missing silverware. Things happen and she wasn't mad.
Good reminder that you may not know others circumstance. I would come back though.
AH
Amber Humphrey
Oct 19, 2025
5.0
I ordered 2 tacos no lettuce at drive thru. Went home sat down opened them up, full of lettuce. A crash out was brewing. I drove back and went inside and a gentleman assuming to be manager (I wish I got his name! Ugh) immediately apologized and corrected the wrongs. But he did it x10!! I left with not only my 2 tacos now lettuce free. But 3! AND.. a large Baja blast, chips with cheese, cinnamon twists, AND their Cinnabon desert balls. Mind was blown at the service I received! Taco Bell is in good hands with this manager 👏
JL
Jim L
Sep 20, 2025
1.0
I ordered on the mobile app and showed up 15 minutes later to pick up my order. 3 workers were outside smoking. I go in and the only person behind the counter didn’t know I placed an order. They hadn’t even started yet. Horrible service.
AJ
ABovi jenny
Aug 30, 2025
1.0
Taco Bell should place greater focus on offering proper vegetarian options. Vegetarian means no eggs, no meat, no exceptions. It would be helpful if employees were trained to clearly understand the difference between vegetarian and non-vegetarian. We truly appreciate the menu options available, but it’s disappointing when orders are prepared incorrectly.
What are the drive-through hours for Taco Bell at 2924 Plainfield Rd, Joliet?
The drive-through is open Monday and Tuesday from 10:00 AM to 3:00 AM, Wednesday from 9:00 AM to 3:00 AM, Thursday to Saturday from 9:00 AM to 4:00 AM, and Sunday from 10:00 AM to 3:00 AM.
Where is Taco Bell located in Joliet?
Taco Bell is located at 2924 Plainfield Rd inside the Louis Joliet Mall in Joliet, IL 60435.
Which payment options does Taco Bell accept?
Taco Bell accepts American Express, Cash, Discover, Mastercard, and Visa payments.
Can I order online for pick-up or delivery from this Taco Bell?
Yes, you can order ahead online or on the mobile app for pick-up at the restaurant or get it delivered.
Is there a drive-through service available at this Taco Bell?
Yes, this Taco Bell location has a drive-through service available during its operating hours.
What types of food specialties does Taco Bell offer here?
This Taco Bell specializes in Dollar Cravings, Tacos, Burritos, and Combos, along with popular items like Crunchwrap Supreme and Cheesy Gordita Crunch.
Which nearby restaurants can I visit before or after dining at Taco Bell?
Nearby restaurants include Long John Silver's for fish and chips, Red Lobster for seafood and American food, Wendy's for burgers, Raising Cane's for chicken, Chipotle Mexican Grill for Tex-Mex, Osaka for sushi and Chinese cuisine, and McDonald's for fast food.
Are there retail stores near Taco Bell where I can shop?
Yes, nearby retail stores include Art Van PureSleep, Mattress Firm, American Mattress, AT&T Store, hhgregg appliance store, and T-Mobile store.
What health and medical services are close to this Taco Bell location?
Nearby health services include Aspen Dental, Motto Clear Aligners, Aspen Dental - Joliet, and Athletico Physical Therapy - Joliet North.
How can visiting nearby attractions help customers visiting Taco Bell at Louis Joliet Mall?
Customers can conveniently visit other dining options like Red Lobster or Wendy's, or shop at nearby retail stores such as Mattress Firm or AT&T before or after enjoying their meal at Taco Bell, making it a convenient stop within Louis Joliet Mall area.