Fast Food RestaurantTake Out RestaurantMexican RestaurantBreakfast RestaurantVegetarian RestaurantTaco Bell
Find your nearby Taco Bell at 2924 Plainfield Rd in Joliet. We're serving all your favorite menu items, from classic tacos and burritos, to new favorites like the Crunchwrap Supreme and Cheesy Gordita Crunch. Order ahead online or on the mobile app for pick up at the restaurant or get it delivered.
Customers frequently reported long wait times, with many stating they waited over 20 minutes for their orders.
Customer Service
Mixed feedback on customer service; while some praised individual employees, many noted rudeness and unprofessional behavior from staff.
Order Accuracy
Numerous complaints about incorrect orders, missing items, and poor food quality, including cold or improperly prepared items.
Cleanliness
Several reviews highlighted unsanitary conditions in the restaurant, including dirty dining areas and equipment.
Management Issues
Frequent mentions of poor management practices, including lack of training for staff and inadequate handling of customer complaints.
BR
Brendan Regan
1 day ago
5.0
I always come here at night since I work the later shift and this taco bell is always consistently accurate and fast. I never have any issues and the lady at the window is always nice and fun to talk to.
LL
larsalan
Dec 23, 2025
1.0
Omfg, this is the slowest taco bell I have ever been to. Waited legit 30 minutes for one burrito.
SM
Samantha Messina
Dec 18, 2025
1.0
They will always round up donation without asking, has happened multiple times. That is called THEFT!
LG
lizbeth gonzalez
Dec 3, 2025
1.0
Don’t recommend Adriana H horrible customer service.
AA
Antonia Alvarez
Nov 26, 2025
1.0
Had an uber eats order with missing items , called the store for options .. Adriana said “you can come to the store and pick up what we forgot or get a refund through uber eats.” If you don’t like your job please don’t work!
What are the drive-through hours for Taco Bell at 2924 Plainfield Rd, Joliet?
The drive-through is open Monday and Tuesday from 10:00 AM to 3:00 AM, Wednesday from 9:00 AM to 3:00 AM, Thursday to Saturday from 9:00 AM to 4:00 AM, and Sunday from 10:00 AM to 3:00 AM.
Where is Taco Bell located in Joliet?
Taco Bell is located at 2924 Plainfield Rd inside the Louis Joliet Mall in Joliet, IL 60435.
Which payment options does Taco Bell accept?
Taco Bell accepts American Express, Cash, Discover, Mastercard, and Visa payments.
Can I order online for pick-up or delivery from this Taco Bell?
Yes, you can order ahead online or on the mobile app for pick-up at the restaurant or get it delivered.
Is there a drive-through service available at this Taco Bell?
Yes, this Taco Bell location has a drive-through service available during its operating hours.
What types of food specialties does Taco Bell offer here?
This Taco Bell specializes in Dollar Cravings, Tacos, Burritos, and Combos, along with popular items like Crunchwrap Supreme and Cheesy Gordita Crunch.
Which nearby restaurants can I visit before or after dining at Taco Bell?
Nearby restaurants include Long John Silver's for fish and chips, Red Lobster for seafood and American food, Wendy's for burgers, Raising Cane's for chicken, Chipotle Mexican Grill for Tex-Mex, Osaka for sushi and Chinese cuisine, and McDonald's for fast food.
Are there retail stores near Taco Bell where I can shop?
Yes, nearby retail stores include Art Van PureSleep, Mattress Firm, American Mattress, AT&T Store, hhgregg appliance store, and T-Mobile store.
What health and medical services are close to this Taco Bell location?
Nearby health services include Aspen Dental, Motto Clear Aligners, Aspen Dental - Joliet, and Athletico Physical Therapy - Joliet North.
How can visiting nearby attractions help customers visiting Taco Bell at Louis Joliet Mall?
Customers can conveniently visit other dining options like Red Lobster or Wendy's, or shop at nearby retail stores such as Mattress Firm or AT&T before or after enjoying their meal at Taco Bell, making it a convenient stop within Louis Joliet Mall area.