Taco Bell

3.1
690 reviews

About

Fast Food RestaurantTake Out RestaurantMexican RestaurantBreakfast RestaurantVegetarian RestaurantTaco Bell
Find your nearby Taco Bell at 2924 Plainfield Rd in Joliet. We're serving all your favorite menu items, from classic tacos and burritos, to new favorites like the Crunchwrap Supreme and Cheesy Gordita Crunch. Order ahead online or on the mobile app for pick up at the restaurant or get it delivered.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • DebitAvailable

Location

Taco Bell
2924 Plainfield Rd, Joliet, IL
60435, United States

Hours

Reviews

3.1
690 reviews
5 stars
211
4 stars
123
3 stars
93
2 stars
60
1 star
203

What are people saying?

AI-generated from recent customer reviews

Service Speed

Customers frequently reported long wait times, with many stating they waited over 20 minutes for their orders.

Customer Service

Mixed feedback on customer service; while some praised individual employees, many noted rudeness and unprofessional behavior from staff.

Order Accuracy

Numerous complaints about incorrect orders, missing items, and poor food quality, including cold or improperly prepared items.

Cleanliness

Several reviews highlighted unsanitary conditions in the restaurant, including dirty dining areas and equipment.

Management Issues

Frequent mentions of poor management practices, including lack of training for staff and inadequate handling of customer complaints.
  • BR
    Brendan Regan
    1 day ago
    5.0
    I always come here at night since I work the later shift and this taco bell is always consistently accurate and fast. I never have any issues and the lady at the window is always nice and fun to talk to.
  • LL
    larsalan
    Dec 23, 2025
    1.0
    Omfg, this is the slowest taco bell I have ever been to. Waited legit 30 minutes for one burrito.
  • SM
    Samantha Messina
    Dec 18, 2025
    1.0
    They will always round up donation without asking, has happened multiple times. That is called THEFT!
  • LG
    lizbeth gonzalez
    Dec 3, 2025
    1.0
    Don’t recommend Adriana H horrible customer service.
  • AA
    Antonia Alvarez
    Nov 26, 2025
    1.0
    Had an uber eats order with missing items , called the store for options .. Adriana said “you can come to the store and pick up what we forgot or get a refund through uber eats.” If you don’t like your job please don’t work!

Frequently Asked Questions About Taco Bell

What are the drive-through hours for Taco Bell at 2924 Plainfield Rd, Joliet?

The drive-through is open Monday and Tuesday from 10:00 AM to 3:00 AM, Wednesday from 9:00 AM to 3:00 AM, Thursday to Saturday from 9:00 AM to 4:00 AM, and Sunday from 10:00 AM to 3:00 AM.

Where is Taco Bell located in Joliet?

Taco Bell is located at 2924 Plainfield Rd inside the Louis Joliet Mall in Joliet, IL 60435.