Sandwich RestaurantFast Food RestaurantRestaurantTake Out RestaurantCatererSubway
Your local Joliet Subway® Restaurant at 2892 Plainfield Rd brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6" sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.
Numerous reviews highlighted rude and unprofessional behavior from staff, leading to a negative dining experience for many customers.
Food Quality
Several customers reported issues with food quality, including stale ingredients and poorly made sandwiches, while a few praised the freshness and taste.
Cleanliness
Some reviews mentioned that the location was clean and well-maintained, but others raised concerns about unsanitary practices in food preparation.
Order Accuracy
Multiple customers experienced problems with their orders, including incorrect items and issues with coupon acceptance.
WW
W
Feb 11, 2026
2.0
2
DR
Dheeraj Reddy
Feb 10, 2026
1.0
I ordered online with their coupon, When I went there, the guy working in the evening shift was working on my order. I asked hime for extra crumbs, He’s rude and arrogant, saying I will give only what I have in the order received. If he would have said that in polite manner, I would accept it. He said in a rude, arrogant and with a heavy voice which makes people crazy, think like he own’s whole joliet.
After eating it, those crispy crunches tastes like they are keep on living in the freezer for months, hard like rock bottom.
I’m not going again
TS
Tony Serritella
Jan 1, 2026
1.0
Found a rock-solid brown object in my sandwich, unsure what it is but my first assumption was a fingernail.
Bit into the sandwich and thought I cracked a tooth or something (I didn't but it startled me).
RH
Rose Hoban
Nov 16, 2025
1.0
the women that works there host id :JHT63D49NZVC9Z59 was so rude! because i got 2 sandwiches. i was very polite and slow and understanding . she made my food so sloppy because she was mad ??! and she had the worst attitude i was shocked!! the pizza she made i couldnt eat because she made it burnt and so much cheese. i will never go back to that location and she should reconsider having her as an employee.
IS
I will tell you a story
Oct 30, 2025
1.0
Worst service I've ever had. When I went to pick up my drink cup I addicdently grabbed 2 cups and dropped one by accident trying to put it back. Instead of placing the dropped cup for everyone else to use back with the clean ones, I threw it away. And the cashier started yelling at me for dropping the cup by accident and how he should be charging me for a second drink.
Then he went on a rant apologizing if he messed up my sandwich and asking how id feel if I made a good sandwich and someone just starts throwing my stuff all over and that this will cause me bad karma
This Subway restaurant is located at 2892 Plainfield Rd, Will, Joliet, IL 60435, USA.
What are the operating hours of the Subway at 2892 Plainfield Rd?
The Subway at 2892 Plainfield Rd is open Monday to Friday from 8:00 AM to 9:30 PM, and on Saturday and Sunday from 9:00 AM to 9:00 PM.
Does this Subway offer delivery or pickup options?
Yes, this Subway offers delivery as well as curbside pickup options for customer convenience.
What meals are served at this Subway location?
This Subway serves breakfast, lunch, and dinner meals.
Can I dine inside this Subway restaurant?
Yes, this Subway location serves dine-in customers as well as take-out options.
Does this Subway provide catering services?
Yes, catering services are available at this Subway, and they can assist with your catering needs.
Where can I view the menu or place an order online for this Subway?
You can view the menu and place your order online at https://subway.com/en-us/restaurant/11007-0/menu/
What nearby places can I visit before or after dining at Subway?
Nearby you can visit Kirkland's for home goods shopping, Planet Fitness gyms for a workout, and Anthony's Restaurant & Pub for drinks and entertainment.
Is there a fitness center near the Subway at 2892 Plainfield Rd?
Yes, Planet Fitness, a gym and active life center, is located nearby this Subway location, which is convenient for customers to visit before or after their meal.
Are there any travel or shipping services close to this Subway?
Yes, CLT Travel service and a UPS Access Point shipping center are located near the Subway, making it convenient for customers to manage travel or shipping needs during their visit.
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