Business Details
About
RestaurantHot Dog Restaurant
Welcome to Portillo’s at 1444 N Larkin Avenue! Dive into the authentic taste of Chicago Street food at our Speedway themed restaurant, just 3.5 miles, 4.6 miles, 3.1 miles, 2.3 miles, 8.4 miles, 3.1 miles, 5.7 miles from Joliet Iron Works Historic Site, Old Joliet Prison, Joliet Area Historic Museum, University of St.Francis campus, Route 66 Raceway, Harrah's Casino, Hollywood Casino. Savor our char-broiled burgers, Italian Beef Sandwiches, iconic Chicago-style hot dogs, and fresh chopped salad. Don’t miss out on our famous chocolate cake shake to top off your meal. Open late and designed for family-friendly dining, Portillo’s is the ultimate spot for delicious fast food in a fun atmosphere. Plus, we offer convenient delivery and catering options to bring our Chicago favorites right to your door. We look forward to seeing you!
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Accepts reservationsNot available
Location
Hours
Reviews
3.7
842 reviews
5 stars
430
4 stars
120
3 stars
69
2 stars
61
1 star
162
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the friendly and helpful staff, highlighting specific employees for their excellent service.
Food Quality
Food quality was inconsistent, with several complaints about cold items, missing ingredients, and portion sizes.
Drive-Thru Experience
The drive-thru only format received mixed reviews, with some appreciating the convenience while others expressed frustration over long wait times and order accuracy.
Atmosphere
The lack of a dine-in option disappointed some customers, affecting their overall experience.
- SFSarah FaheyJan 4, 20265.0Amazing drive thru service! Its always super fast and friendly.
- JBJustin BerardDec 31, 20255.0The Joliet Portillos pick-up location is the best! Food quality is superior to other locations. Service is always fast and very courteous. I ordered a dipped Italian beef and it was so tender, juicy, and fresh. Keep up the amazing work!
- JJJayceDec 29, 20255.0Great cashier named Jayce took my order and after that he brought me my food. Extremely friendly guy, pretty blue eyes, and excellent service
- LCLakita CampbellDec 24, 20251.0Upon walking into the location to retrieve my online catering order of a salad and bottle of salad dressing, I noticed the increased staff present for the holidays. Many were huddled, so I thought they might be having a meeting; I didn't want to interrupt, so I waited. Several staff made eye contact with me, but never spoke, never addressed me in any way, never even asked me if I was being helped, nothing. So I just stood there 8 whole minutes without being addressed by anyone. A Caucasian woman walks in and staff go immediately to speak and help her. I didn't say anything, I continue waiting. When a second staff member went and addressed the same woman asking to help, that is when I interrupted to voice that I had been waiting all this time and no one had addressed me, but they were tripping over themselves to address other customers. One staff apologized and said he thought I had been helped. Another staff went to get my order and she slid that across the counter to me with an attitude and a "thank you" that I knew she didn't mean by the rude tone of her delivery. I visit this location often and I have NEVER experienced such rude behavior. Before I received my order and left, a third staff member addressed the same woman to help her! It's as if I was invisible to them. Very hurtful, very disappointed.
- DHDaniel HawverDec 13, 20251.0Portillo's used to be awesome but really sucks nowadays. I asked for a Big Beef and I got gravy bread with 3 slices of beef on it. What a joke, not just this location but the last 3 I have been to this year. I will never be going back and I will tell everyone how much it sucks. I would have taken a picture but I was so upset this time I just through it out. You suck.
Frequently Asked Questions About Portillo's Pick Up Joliet
What are the pickup and drive-thru hours at Portillo's Pick Up Joliet?
Portillo's Pick Up Joliet offers drive-thru pickup daily from 10:00 AM to 10:30 PM, with extended hours until midnight on Fridays and Saturdays.
Where is Portillo's Pick Up Joliet located?
Portillo's Pick Up Joliet is located at 1444 N Larkin Ave, Joliet, IL 60435, USA.
Does Portillo's Pick Up Joliet offer delivery and catering services?
Yes, Portillo's Pick Up Joliet offers convenient delivery and catering options to bring Chicago favorites right to your door.
What types of food does Portillo's Pick Up Joliet serve?
They serve Chicago-style street food including char-broiled burgers, Italian Beef Sandwiches, iconic Chicago-style hot dogs, fresh chopped salad, and popular chocolate cake shakes.
What payment methods does Portillo's Pick Up Joliet accept?
They accept American Express, Discover, MasterCard, and Visa credit cards, as well as debit cards and mobile NFC payments. Cash payments are not required.
Is Portillo's Pick Up Joliet suitable for families and does it have wheelchair accessibility?
Yes, the restaurant is family-friendly, welcomes children, and has wheelchair accessible entrance and parking.
Are reservations required or accepted at Portillo's Pick Up Joliet?
No, Portillo's Pick Up Joliet does not accept or require reservations.
Can I find public transit or car rental options near Portillo's Pick Up Joliet?
Yes, near Portillo's you'll find car rental options like Hertz Rent A Car and Thomas Nissan Rent a Car, which can help you with transportation to and from the restaurant.
What nearby attractions can I visit before or after dining at Portillo's Pick Up Joliet?
You can explore local attractions such as Joliet Iron Works Historic Site, Old Joliet Prison, Joliet Area Historic Museum, University of St. Francis, Route 66 Raceway, Harrah's Casino, and Hollywood Casino nearby.
Are there other dining or shopping options near Portillo's Pick Up Joliet?
Yes, nearby you can find dining options like IHOP and Bonny's Bistro, as well as shopping destinations such as Burlington, Ross Dress for Less, and Hobby Lobby, perfect for a meal or shopping trip before or after visiting Portillo's.