Pizza RestaurantFast Food RestaurantChicken Wings RestaurantTake Out RestaurantRestaurantRestaurant Delivery ServicePizza Hut
Find your nearby Pizza Hut® at 3038 Caton Farm Road in Joliet, IL. You can try, but you can’t OutPizza the Hut. We’re serving up classics like Meat Lovers® and Original Stuffed Crust® as well as signature wings, pastas and desserts at many of our locations. Order online or on the mobile app for carryout, curbside or delivery.
Customers reported mixed experiences with service speed, with some praising quick delivery while others experienced long wait times and poor management during busy hours.
Food Quality
Feedback on food quality was varied; some customers enjoyed the pizza and wings, while others noted issues with undercooked items and incorrect orders.
Customer Service
Many reviews highlighted friendly and helpful staff, although there were instances of poor service and miscommunication.
Order Accuracy
While some customers received their orders correctly and on time, others reported mistakes and dissatisfaction with their orders.
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Heather Haaker
Feb 8, 2026
5.0
I would honestly recommend this Pizza Hut. good food and fast service.
VB
Valeriya Basharova-Mieldazys
Jan 4, 2026
5.0
Good, fast, polite.
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Brynn Billings
Nov 15, 2025
1.0
Ordered 2 pizzas, 8pc wings and breadsticks for dinner tonight at 7pm for delivery, which was routed through DoorDash which was surprising as they normally do their own delivery. By 8pm, the order had gone through 5 drivers not wanting to wait. At 830pm my husband went to the store directly to wait for the food or get a refund and he was told they were “getting things ready” At 9pm he was still waiting and was then told they were remaking one of the pizzas because they couldn’t find it and it would be another 10 minutes at least. By the time the order was bagged the food was cold except for the remade pizza. The store was noticeably short staffed on a Saturday with no management in the building according to the employee at the front. 2 1/2 hours for pizza and wings is ridiculous, the only reason we waited was because the employee there could not guarantee any refund if we cancelled the order since management was not around and we could “try calling in the morning”. Management should be present on a busy night like this and have a plan in place when the store becomes overwhelmed with orders.
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Giovanni Villegas
Nov 15, 2025
1.0
If you don’t mind waiting in a cramped lobby full of waiting customers while the workers take their time and more to make your food it’s okay at best. Workers seem in no hurry, who seems to be the manager is just letting the workers do the job while they sit at the computer doing perhaps their weekly inventory? This place could use some management that cares cause they definitely have a big customer base here.
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Ricardo
Jan 18, 2021
5.0
The pizza was delicious. It tasted completely fresh and warm. The delivery was fast and on time.