Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.4
1,720 reviews
5 stars
623
4 stars
298
3 stars
276
2 stars
144
1 star
379
What are people saying?
AI-generated from recent customer reviews
Order Accuracy
Numerous customers reported consistent issues with incorrect orders and missing items.
Service Quality
Many reviews highlighted poor customer service, including rude staff and long wait times.
Food Quality
Customers frequently complained about cold and stale food, indicating a decline in freshness.
Operational Issues
Several reviews mentioned problems with the location's hours and service availability, including being closed when advertised as open.
- EEErics4 days ago4.0McDonald’s consistently delivers exactly what it promises: quick, affordable, and satisfying food. The menu has something for everyone, from classic burgers and crispy fries to breakfast favorites and convenient coffee options. Service is typically fast and efficient, making it a reliable stop whether you’re on a tight schedule or just craving something familiar.
- CVChris VDec 27, 20251.0Have ordered here twice since the remodel. Both times they’ve messed up mine and my daughter’s order. Triple check your order before you leave.
- MMMary M.Dec 27, 20251.0Worst place ever to stop. With the new Richi speaker didnt get my order right! I had ti wait for someone to attend me. I did asked if someone will take my order t because i was waiting for too long. I ordered then i was tell they have to bring up everything separate since they cant bring it as a meal anymore. At the window they missed food, when i asked for my missing food they made faces and made sure i was missing food. Ok i got my food then i realized food was so cold! I will never stop here anymore worst service, and nobody friendly, nobody greeted to me! Food ok but cold!
- JTJuan TorresDec 17, 20251.0Ever since they reopened , the service has gone downhill. Placed a mobile order and clearly it said we ordered sauce, like it said on the ticket, and when I asked for sauce (BECAUSE THEY FORGOT) they just rolled their eyes and had an attitude. Don’t go here.
- JHJulieta HernándezDec 8, 20251.0Este lugar solamente cambió el aspecto del local, pero el trato a los clientes sobre todo cuando uno pide hablar español. Ahora resulta que nadie que los que trabajan ahí a esta hora hablan español, llego a pagar mi pedido y veo más de tres personas hispanas que hablan español y se molestan, porque uno les pide hablar en españoltodavía esta muchachita no sé qué les dijo a todos y se empezaron a reír y ella habla español
Frequently Asked Questions About McDonald's
What are the operating hours of this McDonald's location?
This McDonald's is open 24 hours a day, 7 days a week.
Does this McDonald's offer drive-through service and what are its hours?
Yes, it offers drive-through service available 24/7 every day of the week.
What delivery and pickup options does this McDonald's provide?
Services include curbside pickup, delivery, same-day delivery, and no-contact delivery.
How can I order from this McDonald's online or via an app?
You can order online at https://mcdonalds.order.online/business/-5579 or use the McDonald's app available on the Apple App Store and Google Play Store.
What payment methods are accepted at this McDonald's?
They accept American Express, Android Pay, Apple Pay, cash, Discover, MasterCard, and Visa.
Where is this McDonald's located?
It is located at 508 E Cass St, Joliet, IL 60432, United States.
What types of food and services does this McDonald's offer?
This McDonald's serves a variety of menu options including breakfast, burgers, sandwiches, ice cream, coffee, and fast food, along with services like mobile ordering, WiFi, and McDelivery.
Are there any notable places near this McDonald's that I might want to visit?
Nearby you can find unique spots like Taquerias Atotonilco for Tex-Mex cuisine, Tony's Wok offering Chinese and Thai food, and Joliet Central Athletic Fields if you're interested in local sports and activities.
How can nearby transit and services help me reach this McDonald's?
Nearby services such as Enlace Travel can assist with travel arrangements, and gas stations like Marathon Gas and Sta Gas & Food make it convenient if you're driving to McDonald's.
Are there other dining options close to this McDonald's?
Yes, close options include Popeyes® Louisiana Kitchen for fried chicken, Checkers for burgers, and Taquerias Atotonilco for Mexican food, providing variety around the area.