Brand Certified
McDonald's
3.3(1597 reviews)
Certified by McDonald's • Mar 01, 2026
Business Details
508 E Cass St, Joliet, IL
60432, United States
Certified by McDonald's • Mar 01, 2026
(815) 726-1981
Certified by McDonald's • Mar 01, 2026
http://www.mcdonalds.com/
Certified by McDonald's • Mar 01, 2026
About
Certified by McDonald's • Mar 01, 2026
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Certified by McDonald's • Mar 01, 2026
Hours
Certified by McDonald's • Mar 01, 2026
Reviews
3.3
1,597 reviews
5 stars
552
4 stars
279
3 stars
257
2 stars
140
1 star
369
What are people saying?
AI-generated from recent customer reviews
Service Issues
Customers frequently reported slow service, long wait times, and issues with order accuracy.
Food Quality
Many reviews mentioned cold or stale food, with several customers expressing dissatisfaction with the freshness of their meals.
Customer Experience
Numerous complaints highlighted poor customer service, including rude staff and negative attitudes from employees.
Operational Problems
Several customers noted that the location often claimed to be open 24 hours but was frequently closed or not serving food during those hours.
- JCJulisa CanoFeb 16, 20261.0The new service is horrible please bring back the people!
- MZMayra ZamudioFeb 13, 20261.0Horrible Ever since they got Archie and only have the one window it’s longer wait… they took workers socializing skills away with customers and I have sat for 20minutes for a coke just bc it was paid already if not I wouldn’t have waited 😏
- 111gochisoxFeb 3, 20261.0Have a shitty ai ordering food gets multiple orders wrong very frustrating
- TGTerek GoochJan 29, 20263.0The AI Drive thru attendant is not cool, the workers have to hear us regardless so we may aswell talk to them.
- JGJorge GarciaJan 20, 20261.0I was in the bathroom when I came out my friend told me that a manager told him that my belongings had to be moved because they needed more space but there's like nine men spread on different tables only like three on one table why can't she tell those customer to sit on two tables they all fit so why is a problem with three people that is a discrimination and fabortism
Frequently Asked Questions About McDonald's
What are the operating hours of this McDonald's location?
This McDonald's is open 24 hours a day, 7 days a week.
Does this McDonald's offer drive-through service and what are its hours?
Yes, it offers drive-through service available 24/7 every day of the week.
What delivery and pickup options does this McDonald's provide?
Services include curbside pickup, delivery, same-day delivery, and no-contact delivery.
How can I order from this McDonald's online or via an app?
You can order online at https://mcdonalds.order.online/business/-5579 or use the McDonald's app available on the Apple App Store and Google Play Store.
What payment methods are accepted at this McDonald's?
They accept American Express, Android Pay, Apple Pay, cash, Discover, MasterCard, and Visa.
Where is this McDonald's located?
It is located at 508 E Cass St, Joliet, IL 60432, United States.
What types of food and services does this McDonald's offer?
This McDonald's serves a variety of menu options including breakfast, burgers, sandwiches, ice cream, coffee, and fast food, along with services like mobile ordering, WiFi, and McDelivery.
Are there any notable places near this McDonald's that I might want to visit?
Nearby you can find unique spots like Taquerias Atotonilco for Tex-Mex cuisine, Tony's Wok offering Chinese and Thai food, and Joliet Central Athletic Fields if you're interested in local sports and activities.
How can nearby transit and services help me reach this McDonald's?
Nearby services such as Enlace Travel can assist with travel arrangements, and gas stations like Marathon Gas and Sta Gas & Food make it convenient if you're driving to McDonald's.
Are there other dining options close to this McDonald's?
Yes, close options include Popeyes® Louisiana Kitchen for fried chicken, Checkers for burgers, and Taquerias Atotonilco for Mexican food, providing variety around the area.
Brand Certified Facts from McDonald's
McDonald's partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
- Address
- Categories
- Geo coordinates
- Legal business name
- Hours of operation
- Phone number
- Official website