Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.4
1,700 reviews
5 stars
616
4 stars
297
3 stars
276
2 stars
141
1 star
370
What are people saying?
AI-generated from recent customer reviews
Service Issues
Customers frequently reported long wait times, incorrect orders, and rude staff, leading to a negative perception of service quality.
Food Quality
Many reviews mentioned cold or stale food, with several customers expressing dissatisfaction with the freshness and preparation of their meals.
Operational Hours
Numerous complaints highlighted discrepancies between advertised 24-hour service and actual operating hours, with customers often finding the location closed.
Atmosphere
Some customers described the atmosphere as uncomfortable, citing issues like cold temperatures inside the restaurant and a chaotic environment.
Mixed Experiences
While some customers had positive experiences with friendly staff and quick service, these were overshadowed by the majority of negative feedback.
- ABA BodyOct 18, 20251.0Atmosphere is dangerous ,No matter how many cops are put out. Between 2-4 kids are outside ganging up fighting
- RARite AOct 1, 20251.0It’s closed don’t waste your time
- NNNicholasAug 25, 20251.0Terrible. This is location is NOT 24 hours.
- SSSunnyAug 13, 20251.015minutes for a 4pc Happy Meal🤯😠
- APAntonio PerezAug 7, 20251.0Pos place
Frequently Asked Questions About McDonald's
What are the operating hours of this McDonald's location?
This McDonald's is open 24 hours a day, 7 days a week.
Does this McDonald's offer drive-through service and what are its hours?
Yes, it offers drive-through service available 24/7 every day of the week.
What delivery and pickup options does this McDonald's provide?
Services include curbside pickup, delivery, same-day delivery, and no-contact delivery.
How can I order from this McDonald's online or via an app?
You can order online at https://mcdonalds.order.online/business/-5579 or use the McDonald's app available on the Apple App Store and Google Play Store.
What payment methods are accepted at this McDonald's?
They accept American Express, Android Pay, Apple Pay, cash, Discover, MasterCard, and Visa.
Where is this McDonald's located?
It is located at 508 E Cass St, Joliet, IL 60432, United States.
What types of food and services does this McDonald's offer?
This McDonald's serves a variety of menu options including breakfast, burgers, sandwiches, ice cream, coffee, and fast food, along with services like mobile ordering, WiFi, and McDelivery.
Are there any notable places near this McDonald's that I might want to visit?
Nearby you can find unique spots like Taquerias Atotonilco for Tex-Mex cuisine, Tony's Wok offering Chinese and Thai food, and Joliet Central Athletic Fields if you're interested in local sports and activities.
How can nearby transit and services help me reach this McDonald's?
Nearby services such as Enlace Travel can assist with travel arrangements, and gas stations like Marathon Gas and Sta Gas & Food make it convenient if you're driving to McDonald's.
Are there other dining options close to this McDonald's?
Yes, close options include Popeyes® Louisiana Kitchen for fried chicken, Checkers for burgers, and Taquerias Atotonilco for Mexican food, providing variety around the area.