Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.7
1,507 reviews
5 stars
584
4 stars
351
3 stars
261
2 stars
119
1 star
192
What are people saying?
AI-generated from recent customer reviews
Customer Service
Numerous reviews highlighted rude and unhelpful staff, with many customers expressing dissatisfaction with the service they received.
Order Accuracy
A significant number of customers reported issues with incorrect orders, including missing items and wrong food preparation.
Food Quality
Mixed feedback on food quality, with some customers enjoying their meals while others complained about stale or poorly prepared items.
Cleanliness
Several reviews mentioned cleanliness issues, particularly in the bathrooms and dining area.
Speed of Service
Customers noted inconsistent service speed, with some experiencing long wait times while others reported quick service.
- JWJustin Weed4 days ago2.0Unfortunately the only 24/7 McDonald’s in the area. It gets flooded with people next thing you know you’re waiting 20 minutes at the drive thru.
- TRTrevor RobinsonOct 30, 20251.0Absolutely incredibly rude. I ordered 2 of multiple items off the breakfast menu. There was a miscommunication on the 2 shakes I ordered, which is understandable. First, they wanted me to drive all the way around and wait in the line again for a single item. I refused, then they wanted me to pull off to the side which I refused. Following that Haley K was rude, gave me back my card and slammed the window in my face. I will be calling corporate.
- MKMr KingOct 28, 20255.0I mean, it's not supposed to rank with the Waldorf Astoria but, Uncle Mac's got consistency stitched!
- KKKen KomperdaOct 15, 20251.0I'm not quite sure how difficult it is to make a McDouble only mayonnaise ketchup and mustard. Remade it twice and still made it wrong both times. It may be beneficial to you as well as your customers to actually hire people that can read and speak English. When your manager has to repeat the order twice in Spanish and this person still can't make it properly, it's time to start hiring new people. And now all of a sudden you won't allow people to get large glasses of water either.. Go to any other McDonald's in Joliet and you'll will get better service, better food and friendlier people.
- TBTony BurnerOct 12, 20251.0Avoid this place at all costs. Went to get breakfast and they were busy so we were patient, they forgot 1 hash brown so my wife went inside where no one was at the counter helping any customers. When my wife asked for help she was responded with eye rolls and being swore at in spanish. Terrible customer service. Just make breakfast at home or go to dunkin
Frequently Asked Questions About McDonald's
What are the delivery hours for McDonald's at 4280 W Jefferson, Joliet, IL?
Delivery is available Monday from 5:00 AM to 3:59 AM, Tuesday through Saturday from 4:00 AM to 3:59 AM, and Sunday from 4:00 AM to 11:59 PM.
Does this McDonald's offer drive-through service and what are the hours?
Yes, it offers a drive-through service. Hours are Monday 5:00 AM to 4:00 AM, Tuesday to Saturday 24 hours, and Sunday 4:00 AM to 12:00 AM.
What services are available for pickup and delivery at this McDonald's?
Services include curbside pickup, delivery, same-day delivery, and no-contact delivery.
Where can I order McDonald's food for delivery online?
You can order delivery online at https://mcdonalds.order.online/business/-5579 or use the McDonald's App available on iOS and Android.
What payment options does McDonald's accept?
McDonald's accepts American Express, Android Pay, Apple Pay, cash, Discover, MasterCard, and Visa.
What are the main services offered at this McDonald's location?
Services include drive-thru, gift cards, McDelivery, mobile offers, mobile ordering, and WiFi.
Can I earn rewards or points at this McDonald's location?
Yes, you can join MyMcDonald's Rewards to earn points for free food. More info is at https://www.mcdonalds.com/us/en-us/mymcdonalds.html.
Are there any gas stations near McDonald's on 4280 W Jefferson, Joliet?
Yes, Shell, Mobil, and Mark's Service Center (which also offers tire repair) are nearby for convenient refueling or services before or after your meal.
What hotels are located near this McDonald's location in Joliet?
Nearby hotels include Best Budget Inn, Wingate by Wyndham Joliet, Econo Lodge, and Best Western Joliet Inn & Suites, ideal for visitors planning multiple stops.
Are there any entertainment or dining options around McDonald's on W Jefferson?
Yes, you can visit Joes bar for drinks and Pizza Ranch for buffet-style dining; both are convenient nearby spots to enjoy before or after your McDonald's visit.