Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.8
1,461 reviews
5 stars
628
4 stars
320
3 stars
263
2 stars
86
1 star
164
What are people saying?
AI-generated from recent customer reviews
Service Quality
Customer experiences with service quality were mixed, with some praising friendly staff while others reported rude behavior and order mistakes.
Food Freshness
Several customers complained about food not being fresh, with issues like cold fries and improperly prepared sandwiches.
Cleanliness
Cleanliness was a concern for many, with reports of unsanitary conditions in both the dining area and food preparation.
Order Accuracy
Numerous reviews highlighted problems with order accuracy, with many customers receiving incorrect items or missing components.
Atmosphere
The atmosphere received mixed reviews; while some appreciated the charm and play area, others criticized the overall cleanliness and vibe.
- RKRichard KalvaNov 16, 20253.0Coke machine not working.
- JDjennifer dodgeNov 11, 20251.0This franchise opted out of offering free veterans meal on veterans day. Ill take my business elsewhere.
- MBMike BolarakisOct 28, 20255.0Tuesday, October 28, 2025 03:00Pm: not just one Staff member, not just the cleanliness, everything; they are Exceptional. I Give 5 Stars for Quality all the Time, on this day at this Time, they were better than 5. I was having a bad morning too, the experience changed my Mood, the Coffee didn't hurt either.
- TTTeamvampire1Oct 14, 20251.0Ordered the bts happy meal . I told the lady I wanted the bts happy meal as I am a collector. She messes up my order and gave me mario Kart . I tried explaining i only ordered the mean for the toy and she gave me the wrong one but she didn no want to exchange. I also seen cockroaches running around the dining area and the kid play area
- JJJulieOct 12, 20255.0Most McDonald’s locations have lost all soul and liveliness. This one has been renovated but still has some charm and even still has a PlayPlace. The service was good here and it was actually enjoyable to hang out inside. Wish they all had this vibe. It was a great experience at this one.
Frequently Asked Questions About McDonald's
What are the regular dining hours for McDonald's at 2885 W Plainfield Rd, Joliet, IL?
McDonald's in Joliet is open from 5:00 AM to midnight Monday through Wednesday and Sunday, until 11:00 PM on Thursday, and operates 24 hours Friday and Saturday with extended hours into the early morning.
What are the drive-through hours at this McDonald's location?
The drive-through is open from 5:00 AM to midnight Monday through Wednesday and Sunday, closes at 11:00 PM on Thursday, and stays open until 4:00 AM on Friday and Saturday.
What delivery services does this McDonald's offer?
This McDonald's offers delivery, same-day delivery, and no-contact delivery services through their online ordering platforms.
How can I place an order online or via mobile for this McDonald's?
You can order through the McDonald's App available on both the Apple App Store and Google Play Store, or directly via their online delivery link.
What payment options are accepted at McDonald's on W Plainfield Rd?
They accept American Express, Android Pay, Apple Pay, cash, Discover, MasterCard, and Visa.
Does this McDonald's location have a drive-thru?
Yes, this McDonald's location offers drive-thru service.
Are there nearby fast food restaurants around McDonald's in Joliet?
Yes, nearby fast food options include another McDonald's and Wendy's, as well as Chipotle Mexican Grill and Taco Bell, offering a range of quick dining choices in the area.
What other dining options are close to McDonald's on 2885 W Plainfield Rd?
Close dining options include Red Lobster for seafood, Applebee's Grill + Bar for American cuisine, Bc Osaka for Chinese and sushi, and Long John Silver's for fish and chips.
What nearby stores or services can I visit around the McDonald's location in Joliet?
Nearby you can find Discount Tire for automotive needs, The Home Depot for hardware and home improvement, AT&T Store and T-Mobile for mobile phones, and Michaels for arts and crafts supplies.
Is there public transit or convenience factor in visiting this McDonald's with nearby locations?
While public transit details aren't listed, nearby popular locations such as The Home Depot, Discount Tire, and multiple dining options make this McDonald's an accessible stop for customers running errands or dining in the area.