Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.6
962 reviews
5 stars
385
4 stars
195
3 stars
157
2 stars
67
1 star
158
What are people saying?
AI-generated from recent customer reviews
Order Accuracy
Numerous customers reported issues with incorrect orders, including missing items and wrong modifications.
Service Speed
While some reviews praised the quick service, many others complained about long wait times and slow order fulfillment.
Food Quality
Feedback on food quality was mixed, with some customers enjoying fresh and hot meals, while others received cold or poorly prepared items.
Cleanliness
Several reviews highlighted cleanliness issues in the dining area and restrooms, indicating a need for better maintenance.
Staff Attitude
Customer service experiences varied, with some praising friendly staff while others reported rude or unhelpful interactions.
- NNNataNov 6, 20251.0Im gonna sue you guys for not giving my buffalo sauce
- JDJessica donovanNov 4, 20251.0Lady at the window was extremely rude. Manager was behind her the whole time telling her to be quiet. When I first pulled up to the window I was not acknowledged was turned around yelling at her manager when she opened the window. Food tasted like they havent changed there fryer oil in well over 200 frys. Chicken strips were burnt. Ill definitely be driving to the farther location before ever ordering from here again.
- DSDavid ScurlockOct 24, 20255.0i only go where im welcome...I was forced to stay outside fone day and they let me charge my phone for 2 hours with 2$ purchase.
- SLSeb LavelleOct 12, 20255.0Food hit the right spot!
- RGRaffaela GurschkeOct 10, 20253.0Not a fan ordered McChicken it was double fried that means it was sitting there and they threw it in the fryer again it was so greasy 😕
Frequently Asked Questions About McDonald's
What are the regular operating hours for this McDonald's location?
This McDonald's is open from 5:00 AM to midnight Monday through Thursday and Sunday, and from 5:00 AM to 4:00 AM on Friday and Saturday.
Can I order delivery from this McDonald's and what are the delivery hours?
Yes, delivery is available daily from 5:00 AM to 11:59 PM Monday through Thursday and Sunday, and 24 hours on Friday and Saturday.
Is drive-thru service available and what are its hours?
Yes, the drive-thru is available daily from 5:00 AM to midnight Monday through Thursday and Sunday, and remains open until 4:00 AM on Friday and Saturday.
What types of payment methods are accepted at this McDonald's?
This location accepts American Express, Android Pay, Apple Pay, cash, Discover, MasterCard, and Visa.
What services can I find at this McDonald's?
Services include DriveThru, Gift Cards, McDelivery, Mobile Offers, Mobile Ordering, and free WiFi.
Where is this McDonald's located?
It is located at 1555 N Broadway, Joliet, IL 60435, United States.
Can I earn rewards at this McDonald's location?
Yes, you can earn points for free food through the MyMcDonald's Rewards program.
What nearby places can I visit around this McDonald's?
Nearby places include Haunted Trails amusement park, Joliet Rivals Club bar and pub, and the Teale Woods Preserve park and hiking trail. These are great spots to check out before or after your meal.
Are there any nearby gas stations where I can fuel up near this McDonald's?
Yes, nearby gas stations include Lambert MOBIL, Mobil stations, and Exxon & Mobil Stations.
What nearby banks or ATMs are available close to this McDonald's?
BMO ATM and BMO Harris Bank ATM are conveniently located nearby for your banking needs.