Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Many customers reported issues with incorrect orders and missing items, leading to frustration.
Customer Service
Feedback highlighted rude staff interactions and poor management responses, contributing to a negative experience.
Food Quality
There were mixed reviews on food quality, with some praising freshness while others complained about cold or poorly prepared items.
Cleanliness
Multiple reviews noted unsanitary conditions in the dining area and restrooms.
Service Speed
While some customers appreciated quick service, others experienced long wait times, especially during busy hours.
JP
James “Fury” Porretta
6 days ago
5.0
Truly astounded at the care the team took to upgrade my espresso to a mocha wow‼️
Exceptional environment & flawess facilities‼️
AG
Angelica Gonzalez
Dec 5, 2025
1.0
Ordered grinch meal today they forgot to put the pickle salt, when I called back the young lady that answers the phone informed the manager, I could hear the manager reply in a bothered way saying “ well tell her to come pick it up” mind you I’m on my way to work just felt that was very rude. They act like the meal is so cheap you are paying that price for a reason double check before you just have off the stuff!!!
NN
Nata
Nov 6, 2025
1.0
Im gonna sue you guys for not giving my buffalo sauce
JD
Jessica donovan
Nov 4, 2025
1.0
Lady at the window was extremely rude. Manager was behind her the whole time telling her to be quiet. When I first pulled up to the window I was not acknowledged was turned around yelling at her manager when she opened the window. Food tasted like they havent changed there fryer oil in well over 200 frys. Chicken strips were burnt. Ill definitely be driving to the farther location before ever ordering from here again.
DS
David Scurlock
Oct 24, 2025
5.0
i only go where im welcome...I was forced to stay outside fone day and they let me charge my phone for 2 hours with 2$ purchase.
What are the regular operating hours for this McDonald's location?
This McDonald's is open from 5:00 AM to midnight Monday through Thursday and Sunday, and from 5:00 AM to 4:00 AM on Friday and Saturday.
Can I order delivery from this McDonald's and what are the delivery hours?
Yes, delivery is available daily from 5:00 AM to 11:59 PM Monday through Thursday and Sunday, and 24 hours on Friday and Saturday.
Is drive-thru service available and what are its hours?
Yes, the drive-thru is available daily from 5:00 AM to midnight Monday through Thursday and Sunday, and remains open until 4:00 AM on Friday and Saturday.
What types of payment methods are accepted at this McDonald's?
This location accepts American Express, Android Pay, Apple Pay, cash, Discover, MasterCard, and Visa.
What services can I find at this McDonald's?
Services include DriveThru, Gift Cards, McDelivery, Mobile Offers, Mobile Ordering, and free WiFi.
Where is this McDonald's located?
It is located at 1555 N Broadway, Joliet, IL 60435, United States.
Can I earn rewards at this McDonald's location?
Yes, you can earn points for free food through the MyMcDonald's Rewards program.
What nearby places can I visit around this McDonald's?
Nearby places include Haunted Trails amusement park, Joliet Rivals Club bar and pub, and the Teale Woods Preserve park and hiking trail. These are great spots to check out before or after your meal.
Are there any nearby gas stations where I can fuel up near this McDonald's?
Yes, nearby gas stations include Lambert MOBIL, Mobil stations, and Exxon & Mobil Stations.
What nearby banks or ATMs are available close to this McDonald's?
BMO ATM and BMO Harris Bank ATM are conveniently located nearby for your banking needs.