Brand Certified
McDonald's
3.6(968 reviews)
Certified by McDonald's • Mar 01, 2026
Business Details
1555 N Broadway, Joliet, IL
60435, United States
Certified by McDonald's • Mar 01, 2026
(815) 723-8333
Certified by McDonald's • Mar 01, 2026
http://www.mcdonalds.com/
Certified by McDonald's • Mar 01, 2026
About
Certified by McDonald's • Mar 01, 2026
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Certified by McDonald's • Mar 01, 2026
Hours
Certified by McDonald's • Mar 01, 2026
Reviews
3.6
968 reviews
5 stars
389
4 stars
196
3 stars
156
2 stars
67
1 star
160
What are people saying?
AI-generated from recent customer reviews
Order Accuracy
Numerous customers reported issues with incorrect orders and missing items, leading to frustration and dissatisfaction.
Customer Service
Feedback highlighted a mix of positive and negative experiences with staff, including rudeness and lack of acknowledgment, but also some instances of friendly service.
Food Quality
Customers expressed concerns about food freshness and quality, with complaints about cold or overcooked items, though some praised the food as fresh and delicious.
Cleanliness
Several reviews mentioned unsanitary conditions in the dining area and restrooms, indicating a need for better maintenance.
Service Speed
While some customers noted quick service, others experienced long wait times, particularly during busy hours.
- PPPerlaFeb 10, 20265.0I appreciate yall but please stop sweetening my lattes 😔
- A2Anthem 2112Jan 31, 20261.0Why are you open 24 hours? No food at 4:15am. Close for an hour or two so that food is available during open hours.
- JPJames “Fury” PorrettaJan 6, 20265.0Truly astounded at the care the team took to upgrade my espresso to a mocha wow‼️ Exceptional environment & flawess facilities‼️
- AGAngelica GonzalezDec 5, 20251.0Ordered grinch meal today they forgot to put the pickle salt, when I called back the young lady that answers the phone informed the manager, I could hear the manager reply in a bothered way saying “ well tell her to come pick it up” mind you I’m on my way to work just felt that was very rude. They act like the meal is so cheap you are paying that price for a reason double check before you just have off the stuff!!!
- JDJessica donovanNov 4, 20251.0Lady at the window was extremely rude. Manager was behind her the whole time telling her to be quiet. When I first pulled up to the window I was not acknowledged was turned around yelling at her manager when she opened the window. Food tasted like they havent changed there fryer oil in well over 200 frys. Chicken strips were burnt. Ill definitely be driving to the farther location before ever ordering from here again.
Frequently Asked Questions About McDonald's
What are the regular operating hours for this McDonald's location?
This McDonald's is open from 5:00 AM to midnight Monday through Thursday and Sunday, and from 5:00 AM to 4:00 AM on Friday and Saturday.
Can I order delivery from this McDonald's and what are the delivery hours?
Yes, delivery is available daily from 5:00 AM to 11:59 PM Monday through Thursday and Sunday, and 24 hours on Friday and Saturday.
Is drive-thru service available and what are its hours?
Yes, the drive-thru is available daily from 5:00 AM to midnight Monday through Thursday and Sunday, and remains open until 4:00 AM on Friday and Saturday.
What types of payment methods are accepted at this McDonald's?
This location accepts American Express, Android Pay, Apple Pay, cash, Discover, MasterCard, and Visa.
What services can I find at this McDonald's?
Services include DriveThru, Gift Cards, McDelivery, Mobile Offers, Mobile Ordering, and free WiFi.
Where is this McDonald's located?
It is located at 1555 N Broadway, Joliet, IL 60435, United States.
Can I earn rewards at this McDonald's location?
Yes, you can earn points for free food through the MyMcDonald's Rewards program.
What nearby places can I visit around this McDonald's?
Nearby places include Haunted Trails amusement park, Joliet Rivals Club bar and pub, and the Teale Woods Preserve park and hiking trail. These are great spots to check out before or after your meal.
Are there any nearby gas stations where I can fuel up near this McDonald's?
Yes, nearby gas stations include Lambert MOBIL, Mobil stations, and Exxon & Mobil Stations.
What nearby banks or ATMs are available close to this McDonald's?
BMO ATM and BMO Harris Bank ATM are conveniently located nearby for your banking needs.
Brand Certified Facts from McDonald's
McDonald's partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
- Address
- Categories
- Geo coordinates
- Legal business name
- Hours of operation
- Phone number
- Official website