Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.5
2,444 reviews
5 stars
939
4 stars
497
3 stars
393
2 stars
198
1 star
417
What are people saying?
AI-generated from recent customer reviews
Service Quality
Many customers reported poor service, including rude staff, long wait times, and incorrect orders.
Food Quality
Several reviews mentioned issues with food quality, including cold or improperly prepared items, and concerns about cleanliness.
Customer Experience
While some customers praised friendly staff and good food, many expressed frustration over negative experiences, including feeling discriminated against and receiving unsatisfactory service.
Cleanliness
Numerous reviews highlighted unsanitary conditions in the restaurant, including dirty floors and issues with the drink station.
- APAntonio PerezJan 3, 20261.0Order a hot coffee and I got an old cold coffee they had from a previous customer. This McDonalds always disappointing.
- JAJocelyn AnguianoDec 30, 20251.0Terrible service, I went to the restaurant for missing items they gave me a terrible treatment, I wanted to talk to the manager they told me that the two of them were the managers (the two people who were treating me like that) so then I asked their names and they refused saying that they were minors. When he finished saying that mocking and laughing. Rude attitudes, I left without my items and without any refund or solution
- CRCurtis RossDec 11, 20255.0This particular location is nice to dine in. I can't explain why, it just seems welcoming.
- JMJennifer MoralesDec 5, 20255.0I've been coming here for about 3 years now I've always experienced great people here and usually have help when something is missing I'm shocked to see a the amount of complaints in the reviews! Drive through for me is pretty fast and the employees are always nice to me and my family especially if i bring my dog along through the drive thru they give out treats sometimes, always appreciated!!! Keep up the good work dont let the bad comments bring you down!!!
- ASAlma SandovalNov 26, 20251.0We were in at night and they served other people instead of us eventhough we were here first. Then our food and drinks finally came out. We ordered tea, we were served with dirty water. Our hamburgers and fries were salty and cold. The manager excused herself because of limited staff. But everyone after us had big orders and they where taken care of. Then when we were ready for dessert, two people were given ice cream cones. But when I came up she said the machine all of a sudden blocked it self. I feel discriminated. Wendy was the manager on duty. It was on a Wednesday 11-26-25.
Frequently Asked Questions About McDonald's
What are the operating hours of McDonald's at 1515 West Jefferson Avenue in Joliet?
McDonald's is open 24 hours a day, 7 days a week, including all holidays.
Does this McDonald's location offer drive-thru service?
Yes, the McDonald's at this location offers drive-thru service 24/7, every day of the week.
What delivery options are available at this McDonald's?
Delivery options include curbside pickup, regular delivery, same-day delivery, and no-contact delivery.
Can I order McDonald's food through a mobile app?
Yes, you can order through the McDonald's App available on both Apple and Android devices.
What payment methods are accepted at this McDonald's?
Accepted payment methods include American Express, Android Pay, Apple Pay, Cash, Discover, MasterCard, and Visa.
Where can I view McDonald's full menu online?
You can view the full menu online at https://www.mcdonalds.com/us/en-us/full-menu.html.
Is there WiFi available at this McDonald's location?
Yes, WiFi is available for customers at this McDonald's location.
What nearby places can I visit before or after dining at McDonald's on West Jefferson Avenue?
Nearby places include LaBo's Flowers for gifts, Longshots bar and grill for drinks, and Silver Spoon American restaurant for breakfast and brunch.
Are there other dining options near McDonald's at 1515 West Jefferson Avenue?
Yes, nearby dining options include Fisherman's Island (seafood), El Burrito Loco (Mexican), and Beef Shack (fast food and sandwiches).
Which services and businesses near McDonald's might be useful for customers?
Nearby useful services include Bank of America for banking needs, Velasquez Mufflers and Brakes for automotive repairs, and CSL Plasma for health and medical support.