Brand Certified
McDonald's
3.5(2326 reviews)
Certified by McDonald's • Mar 01, 2026
Business Details
1515 West Jefferson Avenue, Joliet, IL
60435, United States
Certified by McDonald's • Mar 01, 2026
(815) 725-9651
Certified by McDonald's • Mar 01, 2026
http://www.mcdonalds.com/
Certified by McDonald's • Mar 01, 2026
About
Certified by McDonald's • Mar 01, 2026
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Certified by McDonald's • Mar 01, 2026
Hours
Certified by McDonald's • Mar 01, 2026
Reviews
3.5
2,326 reviews
5 stars
875
4 stars
473
3 stars
376
2 stars
191
1 star
411
What are people saying?
AI-generated from recent customer reviews
Service Quality
Customers frequently reported poor service, including rude attitudes, long wait times, and incorrect orders.
Food Quality
There were numerous complaints about food quality, including cold items, incorrect orders, and issues with cleanliness.
Customer Experience
While some customers praised the friendly staff and welcoming atmosphere, many expressed frustration with the overall experience, citing a lack of management and attention to customer needs.
Cleanliness Issues
Several reviews highlighted unsanitary conditions, including dirty floors and issues with the drink station.
- RJronnie jerome2 days ago3.0Food half the time is cool or tastes like it been in the warmer too long
- M2MrFade 2Blak6 days ago1.0Poor drive thru customer service and knowledge of the mobile app
- AZAlejandro ZarateFeb 23, 20261.0Quality of service has degraded over the years. Management feels non existent. I have had countless wrong orders and very little effort to correct them. I have given very few poor ratings.
- BBBenjiFeb 16, 20265.0Really welcoming feeling and alot of people are usually there which means everyone likes it
- MLmario lopezFeb 1, 20261.0I order and they were short on my order. I requested what I needed and they don't want it edit.
Frequently Asked Questions About McDonald's
What are the operating hours of McDonald's at 1515 West Jefferson Avenue in Joliet?
McDonald's is open 24 hours a day, 7 days a week, including all holidays.
Does this McDonald's location offer drive-thru service?
Yes, the McDonald's at this location offers drive-thru service 24/7, every day of the week.
What delivery options are available at this McDonald's?
Delivery options include curbside pickup, regular delivery, same-day delivery, and no-contact delivery.
Can I order McDonald's food through a mobile app?
Yes, you can order through the McDonald's App available on both Apple and Android devices.
What payment methods are accepted at this McDonald's?
Accepted payment methods include American Express, Android Pay, Apple Pay, Cash, Discover, MasterCard, and Visa.
Where can I view McDonald's full menu online?
You can view the full menu online at https://www.mcdonalds.com/us/en-us/full-menu.html.
Is there WiFi available at this McDonald's location?
Yes, WiFi is available for customers at this McDonald's location.
What nearby places can I visit before or after dining at McDonald's on West Jefferson Avenue?
Nearby places include LaBo's Flowers for gifts, Longshots bar and grill for drinks, and Silver Spoon American restaurant for breakfast and brunch.
Are there other dining options near McDonald's at 1515 West Jefferson Avenue?
Yes, nearby dining options include Fisherman's Island (seafood), El Burrito Loco (Mexican), and Beef Shack (fast food and sandwiches).
Which services and businesses near McDonald's might be useful for customers?
Nearby useful services include Bank of America for banking needs, Velasquez Mufflers and Brakes for automotive repairs, and CSL Plasma for health and medical support.
Brand Certified Facts from McDonald's
McDonald's partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
- Address
- Categories
- Geo coordinates
- Legal business name
- Hours of operation
- Phone number
- Official website