Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.5
2,427 reviews
5 stars
931
4 stars
492
3 stars
393
2 stars
197
1 star
414
What are people saying?
AI-generated from recent customer reviews
Cleanliness
Numerous customers reported unsanitary conditions, including dirty floors, tables, and bathrooms, with some mentioning flies and unpleasant odors.
Service Quality
Many reviews highlighted poor customer service, including rude staff, long wait times, and incorrect orders, leading to frustration among customers.
Food Quality
Several customers experienced issues with food quality, such as cold or improperly cooked items, and complaints about incorrect orders were common.
Staff Attitude
There were multiple mentions of staff having a negative attitude, with some customers feeling dismissed or treated rudely during their interactions.
Positive Experiences
Despite the negative feedback, some customers praised specific staff members for their friendly service and noted positive experiences with food quality at times.
- JMJhon MarkNov 12, 20255.0McDonald's es el mejor restaurante de comida rapida
- ABAly BratcherNov 7, 20251.0I am really starting to hate this McDonald’s location. I ordered thru the McDonald’s app and got my food delivered. I ordered a Big Mac meal and I pay 49 cent extra to get Mac sauce all over it and where was the Mac sauce no where to be found. This is the 2nd time this has happened and they wanted me to give them feedback but their feedback website was down. What a shocker
- MBMorgan BratsonNov 4, 20251.0I ordered a Big Mac with an extra Mac sauce and this is the 2nd time the extra hasn’t came on top. I am very disappointed
- OOONLYYLILAJOct 29, 20251.0They never cook there food here I promise it’s like they don’t want customers
- JOJudith OremovichOct 15, 20251.0The staff are ripping the customers of the codes for McDonald’s Monopoly, which is BS. I got a 20 piece nugget from a different location. I get two codes. I come to this location. I don’t get nothing then I also get a Mc crispy deluxe supposed to have a code on that as well and there’s nothing. On the menu it goes in shows that each item is supposed to have codes the 20 piece nugget I can work at McDonald’s and explain this to you. 20 piece Nugget gets two codes. It’s on the box. Jefferson is turning into a shitty place and then to top it off the nuggets don’t even taste that great like someone overcooked them. I made a report on mcdonalds.com regarding this location I will no longer be coming back to this location ever again And I’ve been coming here for a very long time
Frequently Asked Questions About McDonald's
What are the operating hours of McDonald's at 1515 West Jefferson Avenue in Joliet?
McDonald's is open 24 hours a day, 7 days a week, including all holidays.
Does this McDonald's location offer drive-thru service?
Yes, the McDonald's at this location offers drive-thru service 24/7, every day of the week.
What delivery options are available at this McDonald's?
Delivery options include curbside pickup, regular delivery, same-day delivery, and no-contact delivery.
Can I order McDonald's food through a mobile app?
Yes, you can order through the McDonald's App available on both Apple and Android devices.
What payment methods are accepted at this McDonald's?
Accepted payment methods include American Express, Android Pay, Apple Pay, Cash, Discover, MasterCard, and Visa.
Where can I view McDonald's full menu online?
You can view the full menu online at https://www.mcdonalds.com/us/en-us/full-menu.html.
Is there WiFi available at this McDonald's location?
Yes, WiFi is available for customers at this McDonald's location.
What nearby places can I visit before or after dining at McDonald's on West Jefferson Avenue?
Nearby places include LaBo's Flowers for gifts, Longshots bar and grill for drinks, and Silver Spoon American restaurant for breakfast and brunch.
Are there other dining options near McDonald's at 1515 West Jefferson Avenue?
Yes, nearby dining options include Fisherman's Island (seafood), El Burrito Loco (Mexican), and Beef Shack (fast food and sandwiches).
Which services and businesses near McDonald's might be useful for customers?
Nearby useful services include Bank of America for banking needs, Velasquez Mufflers and Brakes for automotive repairs, and CSL Plasma for health and medical support.