Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.6
943 reviews
5 stars
352
4 stars
214
3 stars
171
2 stars
67
1 star
139
What are people saying?
AI-generated from recent customer reviews
Service Issues
Numerous customers reported poor service, including long wait times, incorrect orders, and rude staff behavior.
Food Quality
Many reviews indicated inconsistent food quality, with complaints about cold items, incorrect orders, and low-quality ingredients.
Cleanliness
While some customers noted cleanliness, others reported unsanitary conditions, particularly in restrooms.
Positive Experiences
Despite the negative feedback, several customers praised the fast service and friendly staff at certain times.
Operational Hours
Customers expressed frustration over inaccurate operating hours and closures, leading to wasted trips.
- MGMicailyn Georgantas2 days ago1.0Count your days McDonald's... My food had eggshells in it. The hash browns were not cooked all the way. The syrup in your soda machine is not there or needs to be changed. Absolutely disgusting
- JSJim SmithNov 1, 20254.0I stopped in this particular McDonald's, as I was visiting a relative in the area. And the service was very prompt. The cleanliness was very well. Not only in the seating area, but also in the restrooms, and everywhere else, they were also very quick about getting the meal out. Unlike some other McDonald's
- RDRyan DeaneOct 30, 20255.0Srry i was hatin.
- CDCruzita b DiazOct 26, 20254.0Me encantan.
- TBTrese BrownOct 22, 20255.0Large parking lot.
Frequently Asked Questions About McDonald's
What are the regular operating hours for McDonald's at 1421 Riverboat Center Dr, Joliet, IL?
McDonald's at this location is open daily from 4:30 AM to 11:00 PM Monday through Thursday, with slightly reduced hours on Friday through Sunday.
Does this McDonald's location offer drive-through service?
Yes, the McDonald's at 1421 Riverboat Center Dr offers drive-through service, with hours from 4:30 AM to 11:00 PM Monday through Saturday, and 6:00 AM to 9:00 PM on Sunday.
Can I order delivery from this McDonald's and what hours are delivery available?
Yes, delivery is available daily from 5:00 AM to 10:30 PM Monday through Saturday, and from 6:00 AM to 8:30 PM on Sunday.
What delivery and pickup services does this McDonald's offer?
This McDonald's offers curbside pickup, delivery, same-day delivery, and no-contact delivery services.
What payment methods are accepted at this McDonald's location?
Accepted payment methods include American Express, Android Pay, Apple Pay, cash, Discover, MasterCard, and Visa.
How can I place a mobile order or use mobile offers at this McDonald's?
You can use the McDonald's App available on iOS and Android to place mobile orders and access mobile offers.
What is the address and main contact number for this McDonald's?
The address is 1421 Riverboat Center Dr, Joliet, IL 60432, US. The main phone number is +1 815-730-8141.
What nearby hotels can customers use when visiting this McDonald's?
Nearby hotels include Fairfield Inn & Suites by Marriott Joliet South, Hampton Inn Joliet - I-80, TownePlace Suites by Marriott Joliet South, Comfort Inn Joliet West I-80, Holiday Inn & Suites Joliet Southwest, Hampton by Hilton, and Candlewood Suites.
Are there any nearby gas stations or convenience stores near McDonald's for quick stops?
Yes, nearby gas stations and convenience stores include BP America, River Boat Gas and Food, 7-Eleven, and BP.
What other fast food or dining options are close to this McDonald's at Riverboat Center Dr?
Nearby dining options include Jimmy K’s, Burger King, Subway, Dunkin Donuts, Burger Theory, and Cracker Barrel Old Country Store.