Brand Certified
McDonald's
3.6(957 reviews)
Certified by McDonald's • Mar 01, 2026
Business Details
1421 Riverboat Center Dr, Joliet, IL
60432, United States
Certified by McDonald's • Mar 01, 2026
(815) 730-8141
Certified by McDonald's • Mar 01, 2026
http://www.mcdonalds.com/
Certified by McDonald's • Mar 01, 2026
About
Certified by McDonald's • Mar 01, 2026
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Certified by McDonald's • Mar 01, 2026
Hours
Certified by McDonald's • Mar 01, 2026
Reviews
3.6
957 reviews
5 stars
359
4 stars
216
3 stars
171
2 stars
67
1 star
144
What are people saying?
AI-generated from recent customer reviews
Service Issues
Multiple customers reported rude or unprofessional behavior from staff, leading to negative experiences.
Food Quality
Several reviews mentioned issues with food quality, including cold items, incorrect orders, and food safety concerns.
Cleanliness
While some customers praised the cleanliness of the restaurant, others noted unsanitary conditions in restrooms and dining areas.
Order Accuracy
There were frequent complaints about incorrect orders and missing items, particularly during busy times.
Fast Service
Some customers appreciated the quick service, especially during early morning hours or drive-thru visits.
- YSYour place SucksFeb 22, 20261.0It should not take 12 mins to get 2 sausage biscuits - genuinely made me late
- JSJoanm SmothersFeb 5, 20265.0Quick
- MMMichael MilliganJan 11, 20261.0The blonde manager was very rude and unprofessional
- KJK JJan 11, 20265.0I've only done mobile orders at this location around 6am. The food is always hot and fresh. Sandwiches are made very neat and not sloppy like most. Highly recommend!!
- MDMary DeischelDec 19, 20255.0Good, basic, consistent foods and service. We got exactly what we expected.
Frequently Asked Questions About McDonald's
What are the regular operating hours for McDonald's at 1421 Riverboat Center Dr, Joliet, IL?
McDonald's at this location is open daily from 4:30 AM to 11:00 PM Monday through Thursday, with slightly reduced hours on Friday through Sunday.
Does this McDonald's location offer drive-through service?
Yes, the McDonald's at 1421 Riverboat Center Dr offers drive-through service, with hours from 4:30 AM to 11:00 PM Monday through Saturday, and 6:00 AM to 9:00 PM on Sunday.
Can I order delivery from this McDonald's and what hours are delivery available?
Yes, delivery is available daily from 5:00 AM to 10:30 PM Monday through Saturday, and from 6:00 AM to 8:30 PM on Sunday.
What delivery and pickup services does this McDonald's offer?
This McDonald's offers curbside pickup, delivery, same-day delivery, and no-contact delivery services.
What payment methods are accepted at this McDonald's location?
Accepted payment methods include American Express, Android Pay, Apple Pay, cash, Discover, MasterCard, and Visa.
How can I place a mobile order or use mobile offers at this McDonald's?
You can use the McDonald's App available on iOS and Android to place mobile orders and access mobile offers.
What is the address and main contact number for this McDonald's?
The address is 1421 Riverboat Center Dr, Joliet, IL 60432, US. The main phone number is +1 815-730-8141.
What nearby hotels can customers use when visiting this McDonald's?
Nearby hotels include Fairfield Inn & Suites by Marriott Joliet South, Hampton Inn Joliet - I-80, TownePlace Suites by Marriott Joliet South, Comfort Inn Joliet West I-80, Holiday Inn & Suites Joliet Southwest, Hampton by Hilton, and Candlewood Suites.
Are there any nearby gas stations or convenience stores near McDonald's for quick stops?
Yes, nearby gas stations and convenience stores include BP America, River Boat Gas and Food, 7-Eleven, and BP.
What other fast food or dining options are close to this McDonald's at Riverboat Center Dr?
Nearby dining options include Jimmy K’s, Burger King, Subway, Dunkin Donuts, Burger Theory, and Cracker Barrel Old Country Store.
Brand Certified Facts from McDonald's
McDonald's partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
- Address
- Categories
- Geo coordinates
- Legal business name
- Hours of operation
- Phone number
- Official website