Service Quality
While many customers praised the friendly and attentive service, there were several complaints about poor service and lack of accountability from staff.
Food Quality
The food received mixed reviews; some customers loved the breakfast and pizza, while others reported issues with freshness, taste, and portion sizes.
Atmosphere
The restaurant's atmosphere was generally described as warm and inviting, though some found it overcrowded and noisy.
Customer Loyalty
Several regular customers expressed disappointment over recent changes in service and menu, affecting their loyalty to the restaurant.