Louie's Waffle House

4.5
1908 reviews

About

Breakfast Restaurant

Details

  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupAvailable

Location

Louie's Waffle House
1776 McDonough St, Joliet, IL
60436, United States

Hours

Reviews

4.5
1,908 reviews
5 stars
1,348
4 stars
313
3 stars
116
2 stars
31
1 star
100

What are people saying?

AI-generated from recent customer reviews

Service Quality

While many customers praised the friendly and attentive service, there were several complaints about poor service and lack of accountability from staff.

Food Quality

The food received mixed reviews; some customers loved the breakfast and pizza, while others reported issues with freshness, taste, and portion sizes.

Atmosphere

The restaurant's atmosphere was generally described as warm and inviting, though some found it overcrowded and noisy.

Customer Loyalty

Several regular customers expressed disappointment over recent changes in service and menu, affecting their loyalty to the restaurant.
  • YY
    YULIYA
    5 days ago
    5.0
    ⭐️⭐️⭐️⭐️⭐️ This place made my morning ❤️ The staff was incredibly kind, the food was amazing, and the atmosphere felt warm and comfortable. Perfect spot for a relaxed, feel-good breakfast. I’ll be back for sure
  • JC
    Jennifer Calvillo
    Jan 4, 2026
    5.0
    First time coming here and they did not disappoint. I was in a pinch this morning and they were able to get me what I needed very quickly. Food was great friendly faces and cool atmosphere. Thanks I will definitely be coming back
  • AJ
    Alfredo Jimenez
    Jan 3, 2026
    1.0
    My family and I come almost every 8 days and today was the first time that the service was very, very bad
  • JL
    JACOB Lopez
    Dec 30, 2025
    1.0
    I order from this place all the time including my office ladies for lunch .Today I ordered a meal and with the soup that came with it I asked for 1 roll.A lady named Tracy told me I would have to pay $2.00 for a roll.Which by the way are very small.I told her I order all the time and have never been charged she said ."oh....well they should be charging you" sad ..lost my business and my lunch office orders all over a $.25 cent roll she wanted to charge $2.00 for.
  • MM
    Maria M.
    Dec 26, 2025
    2.0
    Disappointed. Went there to try the pizza. Our order was wrong. They didn't seem to care. So I won't be back. Waitress blamed "the other girl" no accountability. She took our order. The cashier asked how was it. I said our pizza was wrong. She was like..oh. ha. That's it oh. The gave us 10% off. The senior citizen discount. Pizza.. not a fan at all.