Jewel-Osco

4.2
1736 reviews

About

Grocery StoreOrganic Food StoreProduce MarketSupermarketBakeryDeliFloristGrocery Delivery ServiceE-commerce ServiceButcher ShopJewel-Osco
Looking for a grocery store near you? Visit your local Jewel-Osco located at 1401 W Jefferson St, Joliet, IL. Our friendly staff is here to serve you and your grocery needs, or have your groceries delivered through our Grocery Delivery and DriveUp & Go™ program. If you need immunizations or prescriptions refilled, Jewel-Osco pharmacy staff has you covered! Need a bakery near you? Our bakery features birthday cakes, custom cakes, cupcakes and more. Jewel-Osco deli offers a variety of party trays and platters or our Order Ahead service allows you to place your bakery or deli order online so it's ready when you get here! At the butcher block you’ll find an assortment of meat and seafood, even sushi trays! The produce department is full of guaranteed fresh fruits and vegetables, perfect for every season! Shop the floral department for beautifully curated bouquets and arrangements. Find Jewel-Osco near you today! Jewel-Osco is dedicated to being your one-stop-shop and provides rug doctor rentals or find an in-store bank, Coinstar, and Western Union service! Download our Jewel-Osco app for Jewel-Osco for U™ to find personalized offers and discounts or check out our Weekly Ad for store savings and earn Gas Points with purchases. For more information, visit or call (815) 725-9880. Stop by and see why our service, convenience, and fresh offerings will make Jewel-Osco your favorite local supermarket!

Details

  • DeliveryAvailable
  • DebitAvailable
  • Accepts checksAvailable
  • Curbside pickupAvailable

Location

Jewel-Osco
1401 W Jefferson St, Joliet, IL
60435, United States

Hours

Reviews

4.2
1,736 reviews
5 stars
955
4 stars
448
3 stars
184
2 stars
66
1 star
83

What are people saying?

AI-generated from recent customer reviews

Customer Service

Mixed feedback on staff friendliness, with some customers reporting helpful service while others experienced rudeness and lack of attention.

Product Quality

Concerns about expired and spoiled products, particularly in the deli and meat sections, with multiple reports of receiving outdated items.

Store Cleanliness

General cleanliness is noted positively, but there are significant complaints about unsanitary conditions in the bathrooms.

Stock Availability

Frequent issues with low stock on popular items and complaints about the deli being understocked.

Pricing

Customers find the prices to be high, with some expressing dissatisfaction over perceived value for money.
  • DB
    Dee Brown
    Jan 4, 2026
    4.0
    It's Jewel! You'll find what you need but a few small things hold this one from being among the best locations. The deli, sometimes they could be friendlier.and more attentive to the grab and go which seems to be low stocked most times. The produce isle always missing or has low stock on something needed. Meat are ok and they are always happy to help. The self checkout has been packed at times but moves fast. Don't get discouraged if you in a long line. Will keep going to this one as the next option add 30min in drive time.
  • MB
    Marco A. Bedolla
    Dec 24, 2025
    4.0
    Staff is very helpful and it's quick to get in and out.
  • MO
    Melody Ongenae
    Dec 21, 2025
    2.0
    I shop the store and order online, sending my husband for pickup. He has brought home the wrong order, gone back to be told they didn't have mine. They had no record of my order, even with him having proof it was filled and marked picked up. It took over and hour to straighten out the problem. Today I ordered 2 packages of hamburger buns buy one get 1. I got 1 they were out of stock. No refund of course. I ordered 2 15oz progresso plain breadcrumbs for $4.00 I got 2 8oz for almost $7.00. That half the product for nearly twice the amount! I needed breadcrumbs today! A very unhappy costumer!
  • LJ
    Lori Jenco
    Dec 12, 2025
    5.0
    This was a quick pitstop to grap a few ingredients for baking.
  • CG
    Courtnie G
    Nov 28, 2025
    1.0
    I went in this afternoon to get a handful of things and couldn't get around the store. The employees drop carts for stocking in the middle of the aisles and customers have nowhere else to go especially when there's only one or two registers open and the lines are down the aisles . So I decided it wasn't worth the frustration and ordered online for pick up. Hours later I head in to pick up half of my order and someone else's because when you're as stoned as the individual filling the order, numbers, letters and symbols all look the same. I had to go back inside and return the bag that wasn't mine and ask them to look for the one that was. Hopefully no one is ordering produce or anything not factory sealed. This store is a joke, the management is a joke and I can't believe we're spending money on this nonsense. ABSOLUTELY UNACCEPTABLE. I get that pot is legal, but since when can you smoke on break and be so blown you can't read names on bags? Shameful.

Frequently Asked Questions About Jewel-Osco

Does Jewel-Osco accept SNAP EBT?

Yes, Jewel-Osco accepts SNAP EBT for eligible grocery purchases. You can use your EBT card for both grocery delivery and Drive Up & Go™ pickup orders, making it easy and convenient to shop for fresh produce, pantry staples, and everyday essentials. Jewel-Osco is committed to providing accessible, affordable grocery options for SNAP recipients. Simply select SNAP EBT as your payment method at checkout when shopping online or in the app.

Does Jewel-Osco near me accept Apple Pay?

Yes, Jewel-Osco accepts Apple Pay and many other convenient payment methods!