Five Guys

4.2
970 reviews
A close-up view of regular order of Five Guys fries.

About

Fast Food RestaurantAmerican RestaurantHot Dog RestaurantRestaurantBurger Joint
Your nearby Five Guys at 2694 Plainfield Road in Joliet is ready to offer you a classic take on burgers, hot dogs, fries, milkshakes and more! Whether it's using fresh ground beef (there are no freezers in our restaurants), double-cooking our fries in 100 percent peanut oil, hand-preparing fresh ingredients every morning or serving peanuts while you wait, we strive to provide the best experience each and every time you visit. With more than 250,000 ways to customize your burger and 1,000+ milkshake combinations, satisfying your craving is just a click away!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • DebitAvailable

Location

Five Guys
2694 Plainfield Road, Joliet, IL
60431, United States

Hours

Reviews

4.2
970 reviews
5 stars
539
4 stars
224
3 stars
101
2 stars
40
1 star
66

What are people saying?

AI-generated from recent customer reviews

Food Quality

Customers generally praised the burgers and fries for being fresh and delicious, although some reported issues with undercooked items and missing toppings.

Pricing

Many customers found the prices to be excessively high for the portion sizes and quality of food, leading to dissatisfaction.

Service

While some reviews highlighted friendly and accommodating staff, others reported poor service and order mistakes.

Cleanliness

The restaurant was often noted for being clean, although some customers mentioned that tables needed attention.
  • PH
    Paul Hernandez
    4 days ago
    1.0
    Way over priced food. Ordered a burger that was flavorless and almost too thick to eat. Fries are good but this place was dirty, burger was mushy and simply not good. For the prices this place charge things should be way better. Absolutely not worth the visit. No clue how they are still in business.
  • CP
    C. Paul
    Dec 29, 2025
    5.0
    The fries are fresh and hot. The are best eaten steaming hot. They are delicious. The best fries around. Completely worth the money.
  • AB
    Andrew Bronson
    Dec 13, 2025
    5.0
    Can't beat the burgers here. If you want fast dining, I think this is the tastiest burger around. The bonus here are FREE peanuts that you can munch on while you wait for your order to come up. Instead of standing around or scrolling while you wait, you can shell peanuts with your friends. Always a good experience here.
  • JA
    Jonathan Almawi
    Dec 7, 2025
    5.0
    First time trying out this company joint, and it just replaced my preference for Steak n Shake for this. Neat place, food , etc . Def recommend 💯
  • CC
    Carmesha Carrington
    Nov 30, 2025
    1.0
    This is the 4th dang on time, I've order BACON cheeseburger and have not got the bacon. This is the only location that does that. You can't call the phone number so you always end up out of money. I'm so upset.

Frequently Asked Questions About Five Guys

What is the Five Guys story/How did you guys get your name?

Five Guys began its pursuit to redefine the global burger landscape in 1986 when Jerry and Janie Murrell asked three of their sons whether they wanted to start a business or go to college. Now, three decades after our first location opened in Arlington, Va., Five Guys – a fast-casual restaurant chain named for the Murrells' five sons – serves a classic take on hamburgers, fries and milkshakes in more than 1,700 locations across 24 countries. You can read more about the story of Five Guys at www.FiveGuys.com!

Does Five Guys offer delivery?

As of June 2024, we have more than 1,800 locations in over 24 countries! Most of our restaurants are in the United States.