Business Details
About
Fast Food RestaurantAmerican RestaurantHot Dog RestaurantRestaurantBurger Joint
Your nearby Five Guys at 2694 Plainfield Road in Joliet is ready to offer you a classic take on burgers, hot dogs, fries, milkshakes and more! Whether it's using fresh ground beef (there are no freezers in our restaurants), double-cooking our fries in 100 percent peanut oil, hand-preparing fresh ingredients every morning or serving peanuts while you wait, we strive to provide the best experience each and every time you visit. With more than 250,000 ways to customize your burger and 1,000+ milkshake combinations, satisfying your craving is just a click away!
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- DebitAvailable
Location
Hours
Reviews
4.2
963 reviews
5 stars
534
4 stars
224
3 stars
101
2 stars
40
1 star
64
What are people saying?
AI-generated from recent customer reviews
Food Quality
Customers generally praised the burgers and fries for being delicious and fresh, although some noted inconsistencies in quality.
Service
Service received mixed reviews; while many customers appreciated friendly and accommodating staff, there were reports of rude service and order mistakes.
Pricing
A common concern among customers was the high prices, with many feeling that the cost did not justify the quality of the food.
Cleanliness
Most reviews highlighted the cleanliness of the restaurant, although a few mentioned issues with greasy floors and messy tables.
Overall Experience
While many customers enjoyed their meals and expressed a desire to return, others indicated they would not return due to pricing and service issues.
- KQKevin QNov 15, 20251.0First time ever coming to Five Guys. I’ve always heard great things, so I was excited to try it, but my experience wasn’t what I expected. I ordered two burgers with a small Cajun fry and both came out basically raw, completely pink inside. I took them back and told the staff I didn’t want them remade, just a refund. Since I ordered online, they said the refund had to be done online, so now I’m waiting on a response on that. The staff themselves were kind and the restaurant was clean, but overall the visit was completely disappointing.
- KCKandice CarrenoNov 13, 20253.0Food was great but 55 dollars for 2 hamburgers and 2 fries and 2 drinks never again
- RBrenee bulanda-boyleOct 16, 20255.0Burger wasn't as good as usual. But still delicious!
- MSMark ScifoSep 28, 20255.0Excellent food. 1st time eating there.
- LPLove PeaceSep 26, 20255.0I just left 5 Guys. Second time going and so far I’m enjoying the food as my treat of the month. But the customer service I received from a young lady Sara was the cherry on top. Very nice and accommodating to me being new to 5 Guys. I will recommend and I will be back. Thank you Sara for the wonderful experience.
Frequently Asked Questions About Five Guys
What is the Five Guys story/How did you guys get your name?
Five Guys began its pursuit to redefine the global burger landscape in 1986 when Jerry and Janie Murrell asked three of their sons whether they wanted to start a business or go to college. Now, three decades after our first location opened in Arlington, Va., Five Guys – a fast-casual restaurant chain named for the Murrells' five sons – serves a classic take on hamburgers, fries and milkshakes in more than 1,700 locations across 24 countries.
You can read more about the story of Five Guys at www.FiveGuys.com!
Does Five Guys offer delivery?
As of June 2024, we have more than 1,800 locations in over 24 countries! Most of our restaurants are in the United States.
How many restaurants does Five Guys have?
As of June 2024, we have more than 1,800 locations in over 24 countries! Most of our restaurants are in the United States.
Does Five Guys offer gluten-free options?
The only products we offer that contain gluten are our buns, hot dogs (Canada only), HP sauce (UK only), and the malt vinegar condiment for our fries. In Canada, our Poutine Gravy condiment also contains gluten. All of our sandwiches, including burgers, hot dogs and the veggie sandwich, are available without a bun via our wrap or bowls.
While our crew members do all they can to avoid it, there is always a risk of cross-contamination. Please review our nutritional, ingredient and allergen chart for the most accurate information.
Is the Five Guys veggie sandwich a veggie patty?
Our veggie sandwich is not a veggie burger, but truthfully, it can be a mix of whatever you'd like. Choose any combination of our condiments and add cheese for an additional cost.
Our standard veggie is a mix of peppers, onions and mushrooms with or without cheese.
What is the best way to reheat leftover fries?
Leftover fries are excellent reheated in the oven (or Air Fryer). According to Chad Murrell, one of the Five Guys, just pop them in a 350-degree oven for about 10-15 minutes.
Also, give those leftover fries a try as hash browns, home fries, or even as the filling in an omelet.
Does Five Guys at 2694 Plainfield Road in Joliet accept reservations?
No, Five Guys does not accept reservations.
What are the operating hours for dining in at Five Guys Joliet?
Five Guys Joliet is open daily from 11:00 AM to 10:00 PM.
Can I order delivery from Five Guys in Joliet?
Yes, delivery is available every day from 11:00 AM to 9:30 PM and can be ordered online.
Does Five Guys Joliet offer in-store pickup?
Yes, in-store pickup is available at this location.
What kind of food specialties can I expect at Five Guys Joliet?
They specialize in hamburgers, cheeseburgers, fries, milkshakes, hot dogs, veggie sandwiches, and grilled cheese.
What payment options does Five Guys Joliet accept?
They accept American Express, Android Pay, Apple Pay, cash, Discover, Mastercard, and Visa.
Are there any family-friendly features at Five Guys Joliet?
Yes, the restaurant welcomes children, has a children's menu, high chairs, and wheelchair accessible seating and restrooms.
Which nearby retail stores can I visit after dining at Five Guys Joliet?
You can visit Famous Footwear, Shoe Carnival, Bob's Discount Furniture, Mattress Firm, The RoomPlace, and Michaels stores nearby.
What nearby dining options are close to Five Guys Joliet?
Nearby dining options include Steak 'n Shake, Chick-fil-A, Lone Star Steakhouse & Saloon, and Applebee's Grill + Bar.
Are there any community or religious places near Five Guys Joliet?
Yes, St. John Lutheran Church and Cub Scouts Pack 83 are located nearby and are great community points of interest.