Brand Certified
Five Guys
4.2(976 reviews)
Certified by Five Guys • Mar 01, 2026
Business Details
2694 Plainfield Road, Joliet, IL
60431, United States
Certified by Five Guys • Mar 01, 2026
(815) 267-3200
Certified by Five Guys • Mar 01, 2026
https://restaurants.fiveguys.com/2694-plainfield-road
Certified by Five Guys • Mar 01, 2026
About
Certified by Five Guys • Mar 01, 2026
Fast Food RestaurantAmerican RestaurantHot Dog RestaurantRestaurantBurger Joint
Your nearby Five Guys at 2694 Plainfield Road in Joliet is ready to offer you a classic take on burgers, hot dogs, fries, milkshakes and more! Whether it's using fresh ground beef (there are no freezers in our restaurants), double-cooking our fries in 100 percent peanut oil, hand-preparing fresh ingredients every morning or serving peanuts while you wait, we strive to provide the best experience each and every time you visit. With more than 250,000 ways to customize your burger and 1,000+ milkshake combinations, satisfying your craving is just a click away!
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- DebitAvailable
Location
Certified by Five Guys • Mar 01, 2026
Hours
Certified by Five Guys • Mar 01, 2026
Reviews
4.2
976 reviews
5 stars
542
4 stars
225
3 stars
101
2 stars
40
1 star
68
What are people saying?
AI-generated from recent customer reviews
Pricing
Many customers found the prices to be excessively high for the quality and portion sizes of the food.
Food Quality
While some customers praised the burgers and fries, others reported inconsistencies in food quality, including issues with undercooked burgers and overly salty fries.
Service
Customer service experiences varied, with some praising friendly and accommodating staff, while others reported order mistakes and rude interactions.
Cleanliness
The restaurant's cleanliness received mixed reviews, with some noting it was clean and well-maintained, while others mentioned dirty floors and tables.
- DFDmytro Feshchenko6 days ago1.0I came in and one of the guys offer me a combo , and ask me what size of fry’s do I want . I pointed out that small one included but he said it does not matter . So I ask for large , after I checked receipt it appeared that he charged me extra for fries . Please double check you receipt . Not happy with service , food is good
- BAbruce albrightFeb 7, 20265.0Great Burger and fries
- TBT BONEJan 26, 20261.0Charged 10.00 for a small bag of fries... They used to load up the bag........NOT ANYMORE!!!!! Sad thing....Good food......just Highly OVERPRICED!!!
- PHPaul HernandezJan 8, 20261.0Way over priced food. Ordered a burger that was flavorless and almost too thick to eat. Fries are good but this place was dirty, burger was mushy and simply not good. For the prices this place charge things should be way better. Absolutely not worth the visit. No clue how they are still in business.
- CPC. PaulDec 29, 20255.0The fries are fresh and hot. The are best eaten steaming hot. They are delicious. The best fries around. Completely worth the money.
Frequently Asked Questions About Five Guys
What is the Five Guys story/How did you guys get your name?
Five Guys began its pursuit to redefine the global burger landscape in 1986 when Jerry and Janie Murrell asked three of their sons whether they wanted to start a business or go to college. Now, three decades after our first location opened in Arlington, Va., Five Guys – a fast-casual restaurant chain named for the Murrells' five sons – serves a classic take on hamburgers, fries and milkshakes in more than 1,700 locations across 24 countries.
You can read more about the story of Five Guys at www.FiveGuys.com!
How many restaurants does Five Guys have?
As of January 2026, we have more than 1,900 locations in over 24 countries!
Does Five Guys offer delivery?
Most North American locations offer delivery. The best way to find out if the location nearest to you offers delivery is to visit our website or download the app.
Additionally, we work with all major third-party delivery companies in the U.S., including DoorDash and Uber, so feel free to search for Five Guys through their platforms!
Does Five Guys offer gluten-free options?
The only products we offer that contain gluten are our buns, hot dogs (Canada only), HP sauce (UK only), and the malt vinegar condiment for our fries. In Canada, our Poutine Gravy condiment also contains gluten. All of our sandwiches, including burgers, hot dogs and the veggie sandwich, are available without a bun via our wrap or bowls.
While our crew members do all they can to avoid it, there is always a risk of cross-contamination. Please review our nutritional, ingredient and allergen chart for the most accurate information.
Why does Five Guys have peanuts for free?
Serving peanuts for free began as a way for people to pass the time while they waited for us to cook up their meals (way back in the day, before smartphones). It was such a hit, and has become such a Five Guys tradition, that we keep our stores stocked with peanuts to this day.
What is the best way to reheat leftover fries?
Leftover fries are excellent reheated in the oven (or Air Fryer). According to Chad Murrell, one of the Five Guys, just pop them in a 350-degree oven for about 10-15 minutes.
Also, give those leftover fries a try as hash browns, home fries, or even as the filling in an omelet.
Why is Five Guys switching from a fry cup to a fry bag?
We are switching to fry bags to ensure your fries stay fresher and as part of our larger commitment to the environment. The bags allow air to circulate better, so fries stay fresh during delivery and takeout. Same portions, same great fries – just smarter packaging that’s also better for the environment.
Does Five Guys at 2694 Plainfield Road in Joliet accept reservations?
No, Five Guys does not accept reservations.
What are the operating hours for dining in at Five Guys Joliet?
Five Guys Joliet is open daily from 11:00 AM to 10:00 PM.
Can I order delivery from Five Guys in Joliet?
Yes, delivery is available every day from 11:00 AM to 9:30 PM and can be ordered online.
Does Five Guys Joliet offer in-store pickup?
Yes, in-store pickup is available at this location.
What kind of food specialties can I expect at Five Guys Joliet?
They specialize in hamburgers, cheeseburgers, fries, milkshakes, hot dogs, veggie sandwiches, and grilled cheese.
What payment options does Five Guys Joliet accept?
They accept American Express, Android Pay, Apple Pay, cash, Discover, Mastercard, and Visa.
Are there any family-friendly features at Five Guys Joliet?
Yes, the restaurant welcomes children, has a children's menu, high chairs, and wheelchair accessible seating and restrooms.
Which nearby retail stores can I visit after dining at Five Guys Joliet?
You can visit Famous Footwear, Shoe Carnival, Bob's Discount Furniture, Mattress Firm, The RoomPlace, and Michaels stores nearby.
What nearby dining options are close to Five Guys Joliet?
Nearby dining options include Steak 'n Shake, Chick-fil-A, Lone Star Steakhouse & Saloon, and Applebee's Grill + Bar.
Are there any community or religious places near Five Guys Joliet?
Yes, St. John Lutheran Church and Cub Scouts Pack 83 are located nearby and are great community points of interest.
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