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Dunkin'

4.1
(192 reviews)

Business Details

800 N Raynor Ave, Joliet, IL
60435, United States
(815) 321-1803
https://www.dunkindonuts.com

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Joliet, IL for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
800 N Raynor Ave, Joliet, IL
60435, United States

Hours

Reviews

4.1
192 reviews
5 stars
122
4 stars
33
3 stars
6
2 stars
5
1 star
26

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback indicates inconsistent customer service, with some employees being friendly and helpful while others display poor attitudes and lack of communication.

Drink Quality

Many customers reported issues with drink preparation, particularly with iced beverages being overly filled with ice and incorrect orders.

Cleanliness and Atmosphere

The location is generally praised for its cleanliness and pleasant atmosphere, contributing to a positive dining experience.

Order Accuracy

Several reviews highlighted problems with order accuracy, including incorrect items and preparation, leading to customer dissatisfaction.

Staff Friendliness

While some reviews mention friendly and accommodating staff, others report negative interactions, suggesting a need for improved training.
  • CO
    Christie Orban
    Feb 7, 2026
    5.0
    Love love love the dunkin nothing bad to say about them!
  • LD
    Lucas Deane
    Jan 17, 2026
    1.0
    Made an order to get the promotional cups yesterday. Employee kept my cup. This used to be my favorite Dunkin.
  • DT
    Dan TheCollector
    Jan 15, 2026
    2.0
    Started coming here since store opened and honestly the customer service is pretty terrible I cant count how many times i get to the window and not word a hello , good morning, nothing they hand me my coffee I say thanks and not a word from them and mind you this past week 3 different people at the window all of them seem miserable and didn't make a sound. I will no longer be coming here I pass another dunkin (which I use to go to before this store opened) on the way to work and will be taking my daily coffee purchase there I would advise Management to start training there staff in customer service
  • RR
    roseline
    Jan 4, 2026
    1.0
    this has to be a joke.. i asked for light ice and yet this drink was 90% ice and 10% drink don’t go to this dunkin location
  • MM
    mili
    Nov 27, 2025
    1.0
    Came in here for 3 beverages, 1 hot and 2 iced. Beverages were FILLED with ice. If I wanted ice, I couldn’t just asked for a cup of ice. The cherry on top is that they didn’t even fill it all the way up, bad service.

Frequently Asked Questions About Dunkin'

What are the operating hours of Dunkin' in Joliet, IL?

Dunkin' in Joliet is open from 4:30 AM to 8:00 PM Monday through Friday, 4:30 AM to 7:30 PM on Saturday, and 5:00 AM to 8:00 PM on Sunday.

What types of meals does Dunkin' serve?

Dunkin' serves breakfast, brunch, and lunch meals, offering a variety of coffee, espresso, breakfast sandwiches, and donuts.

Brand Certified Facts from Dunkin'

Dunkin' partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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