Dunkin'

3.8
266 reviews
Decked Out Lattes

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out Restaurant
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Joliet, IL for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
4708 Caton Farm Rd, Joliet, IL
60586, United States

Hours

Reviews

3.8
266 reviews
5 stars
125
4 stars
56
3 stars
30
2 stars
13
1 star
42

What are people saying?

AI-generated from recent customer reviews

Service Speed

Many customers reported slow service, with long wait times for orders and complaints about staff efficiency.

Customer Service

While some reviews praised friendly and helpful staff, others noted rude behavior and lack of assistance from management.

Product Quality

Customers generally enjoyed the coffee and donuts, but there were complaints about inconsistent quality and issues with food preparation.

Cleanliness

Several reviews highlighted concerns about cleanliness and hygiene practices at the location.

Order Accuracy

There were multiple instances of incorrect orders and missing items, particularly with mobile orders.
  • LS
    Lorelei Schlueter
    Nov 17, 2025
    2.0
    I keep telling myself I’ll stop coming to this location because they NEVER get my drink right but it’s on the way to work. I get the same drink every day and every time it tastes different, they forget to add what I ask etc. they are nice enough to fix it so no complaint with that, but if I’m paying $7-12 for a drink why do I have to double back and get it fixed it’s just inconvenient and annoying.
  • CP
    Christy Platt
    Oct 17, 2025
    5.0
    Great Dunkin! Line moves like a well oiled machine and food is always made correctly. Friendly service, too!
  • IN
    Incog nito
    Sep 30, 2025
    1.0
    Nearly $2 for a donut that's 1/3 of the size they were a couple of years ago.... and those were $1.
  • BS
    b Jessica Servin
    Aug 16, 2025
    3.0
    Didn't have of the donuts I wanted.
  • ZZ
    Z
    Jul 4, 2025
    1.0
    Waited in line 15 min just to take my order. Guy was in the back on his phone!!

Frequently Asked Questions About Dunkin'

What are the operating hours of Dunkin' at 4708 Caton Farm Rd, Joliet, IL?

Dunkin' is open Monday through Saturday from 5:00 AM to 7:00 PM, and on Sunday from 5:00 AM to 5:00 PM.

What types of meals does Dunkin' serve at this location?

Dunkin' serves breakfast, lunch, and brunch meals.