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Dunkin'

3.8
(270 reviews)

Business Details

4708 Caton Farm Rd, Joliet, IL
60586, United States
(815) 439-5999
https://www.dunkindonuts.com

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Joliet, IL for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
4708 Caton Farm Rd, Joliet, IL
60586, United States

Hours

Reviews

3.8
270 reviews
5 stars
127
4 stars
56
3 stars
30
2 stars
13
1 star
44

What are people saying?

AI-generated from recent customer reviews

Service Speed

Many customers reported slow service, with long wait times for orders and complaints about staff efficiency.

Customer Service

Feedback on customer service was mixed; while some praised friendly staff, others experienced rudeness and poor treatment.

Order Accuracy

Several reviews highlighted issues with order accuracy, including incorrect drinks and missing items.

Product Quality

Customers generally enjoyed the coffee and donuts, but there were complaints about inconsistent quality and freshness.
  • JA
    John A
    Feb 14, 2026
    1.0
    Wish i could give 0 stars !!!! Horrible service the are so slow I just left keep the money !!!!!
  • SD
    Sonia Diaz
    Jan 3, 2026
    5.0
    I wanted to send a shout out to the workers at Dunkin!!! This morning we placed a breakfast to-go order and when we opened up our half dozen donuts they had added some extras!!! There was a sprinkle of donut holes!! It was a nice surprise and the kids were happy to see the extra treats!!! Thank you to the staff at Dunkin for making our morning special!!
  • MM
    Maya
    Dec 14, 2025
    5.0
    Love this Dunkin and LOVE H.P❤️❤️❤️❤️Best Dunkin I’ve ever been to in my life
  • AM
    Amanda Marie
    Dec 4, 2025
    1.0
    I was disappointed with my visit. The hot drink I ordered was served cold, and when I asked for help, the older employee responded with unnecessary rudeness. Poor service overall.
  • LS
    Lorelei Schlueter
    Nov 17, 2025
    2.0
    I keep telling myself I’ll stop coming to this location because they NEVER get my drink right but it’s on the way to work. I get the same drink every day and every time it tastes different, they forget to add what I ask etc. they are nice enough to fix it so no complaint with that, but if I’m paying $7-12 for a drink why do I have to double back and get it fixed it’s just inconvenient and annoying.

Frequently Asked Questions About Dunkin'

What are the operating hours of Dunkin' at 4708 Caton Farm Rd, Joliet, IL?

Dunkin' is open Monday through Saturday from 5:00 AM to 7:00 PM, and on Sunday from 5:00 AM to 5:00 PM.

What types of meals does Dunkin' serve at this location?

Dunkin' serves breakfast, lunch, and brunch meals.

Brand Certified Facts from Dunkin'

Dunkin' partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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