Dunkin'

3.8
269 reviews

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Joliet, IL for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
4708 Caton Farm Rd, Joliet, IL
60586, United States

Hours

Reviews

3.8
269 reviews
5 stars
127
4 stars
56
3 stars
30
2 stars
13
1 star
43

What are people saying?

AI-generated from recent customer reviews

Service Speed

Many customers reported slow service, with long wait times for orders and complaints about staff efficiency.

Customer Service

Feedback on customer service was mixed; while some praised friendly staff, others reported rudeness and poor treatment.

Order Accuracy

Several reviews highlighted issues with incorrect orders and inconsistent drink preparation.

Product Quality

Customers generally enjoyed the coffee and donuts, but there were complaints about the freshness of food items and the quality of certain drinks.
  • SD
    Sonia Diaz
    Jan 3, 2026
    5.0
    I wanted to send a shout out to the workers at Dunkin!!! This morning we placed a breakfast to-go order and when we opened up our half dozen donuts they had added some extras!!! There was a sprinkle of donut holes!! It was a nice surprise and the kids were happy to see the extra treats!!! Thank you to the staff at Dunkin for making our morning special!!
  • MM
    Maya
    Dec 14, 2025
    5.0
    Love this Dunkin and LOVE H.P❤️❤️❤️❤️Best Dunkin I’ve ever been to in my life
  • AM
    Amanda Marie
    Dec 4, 2025
    1.0
    I was disappointed with my visit. The hot drink I ordered was served cold, and when I asked for help, the older employee responded with unnecessary rudeness. Poor service overall.
  • LS
    Lorelei Schlueter
    Nov 17, 2025
    2.0
    I keep telling myself I’ll stop coming to this location because they NEVER get my drink right but it’s on the way to work. I get the same drink every day and every time it tastes different, they forget to add what I ask etc. they are nice enough to fix it so no complaint with that, but if I’m paying $7-12 for a drink why do I have to double back and get it fixed it’s just inconvenient and annoying.
  • CP
    Christy Platt
    Oct 17, 2025
    5.0
    Great Dunkin! Line moves like a well oiled machine and food is always made correctly. Friendly service, too!

Frequently Asked Questions About Dunkin'

What are the operating hours of Dunkin' at 4708 Caton Farm Rd, Joliet, IL?

Dunkin' is open Monday through Saturday from 5:00 AM to 7:00 PM, and on Sunday from 5:00 AM to 5:00 PM.

What types of meals does Dunkin' serve at this location?

Dunkin' serves breakfast, lunch, and brunch meals.