Dunkin'

4.1
586 reviews

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Joliet, IL for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
422 S Chicago St, Joliet, IL
60436, United States

Hours

Reviews

4.1
586 reviews
5 stars
332
4 stars
111
3 stars
50
2 stars
28
1 star
65

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customer experiences with service quality were mixed, with some praising friendly staff while others reported rude and inattentive service.

Cleanliness

Multiple reviews highlighted issues with cleanliness, particularly in the dining area and bathrooms.

Order Accuracy

There were frequent complaints about incorrect orders and missing items, leading to customer frustration.

Food Quality

Customers expressed dissatisfaction with food quality, including stale donuts and poorly prepared items.

Staff Performance

While some staff were noted for their professionalism and efficiency, others were criticized for being unprofessional and disruptive.
  • CM
    Chyngyz “Gus” Myrsyraimov
    2 days ago
    5.0
    Lilia she’s the best and beautiful 😍
  • SS
    Shyba Seals
    Jan 4, 2026
    5.0
    I've neem going to this Dunkin Donuts 4 YEARS. It truly is my favorite. I've watch the crew grow up. It's so refreshing to pull up to the drive up spot...they know you, know what you want...and tell You to pull up... .They have such a lively crew...I love them all!
  • CR
    Curtis Ross
    Dec 18, 2025
    5.0
    I know this shouldn't matter, but this location has an extremely attractive staff! I feel it makes the food taste better somehow.
  • PS
    Patrick Sleik
    Dec 6, 2025
    2.0
    The new staff is very short with the customers. The eat in area was extremely dirty floors and tables. It sounds more like a sorority house than a coffee place. Coffee was great. Out of stock on a lot of their donuts. Very disappointing!
  • MT
    Marichu Thompson
    Dec 5, 2025
    1.0
    If u ask for a little cream in the coffee they literally give u cup of milk. Even when u ask for no cream they give u a cup of milk!

Frequently Asked Questions About Dunkin'

What are the operating hours of the Dunkin' location at 422 S Chicago St, Joliet, IL?

This Dunkin' location is open daily from 3:30 AM to 9:00 PM.

Does this Dunkin' location offer delivery and curbside pickup services?

Yes, customers can enjoy both delivery and curbside pickup services at this Dunkin' location.