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Dunkin'

4.0
(593 reviews)

Business Details

422 S Chicago St, Joliet, IL
60436, United States
(815) 727-2409
https://www.dunkindonuts.com

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Joliet, IL for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
422 S Chicago St, Joliet, IL
60436, United States

Hours

Reviews

4.0
593 reviews
5 stars
334
4 stars
112
3 stars
52
2 stars
27
1 star
68

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customer experiences with service quality are mixed, with some praising friendly staff while others report rude behavior and incorrect orders.

Product Consistency

Many customers express dissatisfaction with order accuracy, particularly regarding drinks and food items, leading to frustration.

Cleanliness

The cleanliness of the establishment is frequently criticized, with reports of dirty tables and unsanitary conditions.

Staff Performance

While some staff members are noted for their friendliness and efficiency, others are described as unprofessional and inattentive.

Product Quality

Customers have reported inconsistent quality of food and drinks, with some items being stale or poorly prepared.
  • RK
    Ryan Kennedy
    Feb 13, 2026
    5.0
    Fresh donuts 🍩 & Great staff extremely friendly 💯
  • ZR
    Zenia R
    Feb 8, 2026
    1.0
    I love dunkin, and as a new mom, its the only thing i look forward to lol! I ALWAYS ask for light ice but it feels like the employees add extra out of spite. I always try to be nice when ordering and i never like to complain to service workers but i am disappointed Everytime. If i have to pay extra i will but damn just give me the light ice :/
  • NV
    Nancy Venegas
    Feb 3, 2026
    1.0
    Placed an online order and they gave me my food wrong and when I called to ask for my money back they said no unless I go back and I explain to them that it’s too far for me to go back and they said that I lost my money for it because they can’t give me my money back on the app.
  • JB
    Jesus Gonzalez Brito
    Feb 1, 2026
    3.0
    Good coffee, good people, the surrounding area is dirty with cans coffee cups and etc. Management take care of this, we all want a better places.
  • SS
    Shyba Seals
    Jan 4, 2026
    5.0
    I've neem going to this Dunkin Donuts 4 YEARS. It truly is my favorite. I've watch the crew grow up. It's so refreshing to pull up to the drive up spot...they know you, know what you want...and tell You to pull up... .They have such a lively crew...I love them all!

Frequently Asked Questions About Dunkin'

What are the operating hours of the Dunkin' location at 422 S Chicago St, Joliet, IL?

This Dunkin' location is open daily from 3:30 AM to 9:00 PM.

Does this Dunkin' location offer delivery and curbside pickup services?

Yes, customers can enjoy both delivery and curbside pickup services at this Dunkin' location.

Brand Certified Facts from Dunkin'

Dunkin' partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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