Business Details
About
Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out Restaurant
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving.
Dunkin’ is proud to serve Joliet, IL for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Credit cardAvailable
Location
Hours
Reviews
4.1
576 reviews
5 stars
326
4 stars
110
3 stars
50
2 stars
27
1 star
63
What are people saying?
AI-generated from recent customer reviews
Service Quality
Customer experiences with service quality are mixed, with some praising friendly and efficient staff, while others report rude behavior and incorrect orders.
Food Quality
There are complaints about food quality, including stale donuts and incorrect orders, but some customers still enjoy the coffee and certain food items.
Cleanliness
The cleanliness of the location is inconsistent, with some customers noting dirty tables and counters, while others mention a clean environment.
Speed of Service
Many customers appreciate the quick service during busy hours, although some report slower service during off-peak times.
Management Issues
Several reviews highlight poor management and staff behavior, leading to negative customer experiences.
- PSParanormal Shadows SocietyNov 16, 20255.0Very friendly service!
- RHRosie HollandNov 7, 20252.0The food was okay, payed $3 for about four tiny steps of bacon. My sister wanted her avocado toast toasted, didn’t come out toasted. The worst part about being here, was the morning staff they had working here, ( a young man and two younger girls ) were very loudly talking terribly about other employees who were not there at the time. The girls were also just being very obnoxious in general. Wasn’t very nice trying to eat breakfast with my sister when they were just yelling in the back about how bad any other staff member is.
- ASAleksey ShubAug 8, 20255.08/6 2 amazing hard working young ladies tol. Care of us. They were swamped but were killing it. We ordered a sandwich which was promptly made with a smile. Even though the wait was short they gave us a couple donuts and an unnecessary apology. These ladies are what every employee should be. Hard working. Multi tasking. They will be amazing managers of not corporate of they choose that route. Thank you and we will be back!
- JBJessica BoshearsJul 23, 20251.0Really as soon as I take the napkin out? Really and then your phone is off the hook so can’t call.
Frequently Asked Questions About Dunkin'
What are the operating hours of the Dunkin' location at 422 S Chicago St, Joliet, IL?
This Dunkin' location is open daily from 3:30 AM to 9:00 PM.
Does this Dunkin' location offer delivery and curbside pickup services?
Yes, customers can enjoy both delivery and curbside pickup services at this Dunkin' location.
What seasonal drinks are currently available at this Dunkin' location?
They offer the new Cookie Butter Cloud Latte, the returning Peppermint Mocha and Toasted White Chocolate Signature Lattes, and the new Berry Sangria Refresher as part of their holiday menu.
Where can I download the Dunkin' mobile app to order ahead?
You can download the Dunkin' app on the Apple App Store or Google Play Store to order ahead and enjoy a fast grab and go experience.
What types of food and beverages does this Dunkin' location serve?
They serve a variety of coffee and espresso, breakfast sandwiches, donuts, and tea, with meals including breakfast, lunch, and brunch options.
Does this Dunkin' have a drive-thru available for customer convenience?
Yes, this location features a drive-thru for quick and easy service.
Is the Dunkin' at 422 S Chicago St, Joliet, near any other coffee or baked goods shops?
Yes, Milano Bakery Inc, a bakery and donut shop, is nearby, as well as another Dunkin Donuts location.
What local restaurants can I visit near this Dunkin' location in Joliet?
Nearby dining options include Shark's Fish & Chicken for seafood and fast food, All That And A Touch of Soul, and Family Choice Restaurant for American cuisine.
Are there any gas stations close to this Dunkin' location for added convenience?
Yes, there are several nearby gas stations including bp, Shell, Phillips 66, and South End Mini Mart, which also has a convenience store and grocery supplies.
What payment methods are accepted at this Dunkin' location?
This Dunkin' accepts both debit and credit card payments for customer convenience.