Business Details
About
Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving.
Dunkin’ is proud to serve Joliet, IL for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Credit cardAvailable
Location
Hours
Reviews
3.6
452 reviews
5 stars
209
4 stars
78
3 stars
37
2 stars
28
1 star
100
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers reported rude and unhelpful staff, with several instances of poor service and incorrect orders.
Product Quality
Numerous reviews mentioned issues with the quality of coffee and food, including watered-down drinks and incorrect orders.
Cleanliness
Several customers noted that the location was dirty, with unclean counters and unsanitary conditions.
Order Accuracy
A significant number of reviews highlighted frequent mistakes with orders, including wrong items and poorly made food.
Long Wait Times
Customers frequently complained about excessive wait times, particularly in the drive-thru.
- JAJulisa AguirreDec 21, 20251.0This is one of the only Dunkin’s I’ve seen that charge for selecting “less ice” This morning I didn’t select that option and there was so much ice that I couldn’t even put my straw in the cup. When I pushed the straw through, the big ice chunks busted the plastic cup spilling coffee everywhere 🫠 This location always seems to disappoint, driving to the nearby locations is the best option.
- RRRuben ReynosoDec 16, 20251.0I placed an order for pick up today 12/16/25 order #3507 12pm and I never leave bad reviews but both of my drinks were disgusting the milk and cream tastes extremely spoiled my after one sip it upset my stomach this location on larkin is horrible and the owners are cheap and are using expired ingredients or something please avoid this location
- SKSophia KoDec 13, 20252.0Almost gave me the wrong order. Forgot the cream and sugar I asked for. The lid on the coffee was dirty. They have excellent coffee but the service at this location is seriously lacking.
- YSYuri SlzDec 1, 20252.0Pase por mi hot chocolate y sabia a pura agua nada de chocolate que mal servicio, y muy lento tarde 30 hora por esperar no sirvió de nada la espera
- JJjake jakeNov 19, 20251.0Don't go here they do not go to drive through window I had to leave
Frequently Asked Questions About Dunkin'
What are the operating hours for Dunkin' in Joliet, IL?
Dunkin' in Joliet is open from 4:00 AM to 9:00 PM Monday through Saturday, and from 5:00 AM to 9:00 PM on Sundays.
Does this Dunkin' location offer delivery and pickup services?
Yes, this Dunkin' location offers both delivery and curbside pickup services.
Can I place an order ahead of time for faster service?
Yes, you can order ahead using the Dunkin' mobile app or online to enjoy a fast grab and go experience.
What types of meals are served at this Dunkin' location?
This Dunkin' serves breakfast, brunch, and lunch meals.
Does Dunkin' offer any special seasonal drinks currently?
Yes, during the holiday season, Dunkin' features specials like the Cookie Butter Cloud Latte, Peppermint Mocha, Toasted White Chocolate Signature Lattes, and the Berry Sangria Refresher.
What types of food and beverages are Dunkin' known for here?
Dunkin' specializes in espresso, coffee, donuts, breakfast sandwiches, and tea with over 50 varieties of donuts and many premium beverages.
Is there a drive-thru available at this Dunkin' location?
Yes, this Dunkin' location has a drive-thru for convenient service.
What are some nearby places I can visit before or after stopping by Dunkin'?
Nearby you can visit Baskin-Robbins for ice cream and desserts, Little Caesars Pizza for a quick meal, and Express Wash if you need car washing services.
Are there nearby transit or service locations that can help me find Dunkin'?
While public transit details are not specified, notable nearby businesses include AT&T Store for mobile needs and Dental Dreams for medical services which are in the vicinity of Dunkin'.
Can I combine a visit to Dunkin' with nearby grooming services?
Yes, there are several nearby barbers and salons such as Jay The Barber, Elite Barbers Lounge, and Charisma TheBarber Johnson where you can get grooming services before or after your Dunkin' visit.