Brand Certified
Dunkin'
3.6(458 reviews)
Certified by Dunkin' • Mar 01, 2026
Business Details
20 S Larkin Ave, Joliet, IL
60436, United States
Certified by Dunkin' • Mar 01, 2026
(815) 730-3777
Certified by Dunkin' • Mar 01, 2026
https://www.dunkindonuts.com
Certified by Dunkin' • Mar 01, 2026
About
Certified by Dunkin' • Mar 01, 2026
Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving.
Dunkin’ is proud to serve Joliet, IL for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Credit cardAvailable
Location
Certified by Dunkin' • Mar 01, 2026
Hours
Certified by Dunkin' • Mar 01, 2026
Reviews
3.6
458 reviews
5 stars
214
4 stars
78
3 stars
37
2 stars
29
1 star
100
What are people saying?
AI-generated from recent customer reviews
Service Issues
Many customers reported poor service, including rude staff, incorrect orders, and long wait times.
Product Quality
Several reviews mentioned dissatisfaction with the quality of coffee and food, including watered-down drinks and poorly made food items.
Cleanliness
Customers noted that the location was often dirty, with unclean counters and restrooms.
Positive Staff Interactions
Despite the negative feedback, some customers praised specific staff members for their friendliness and efficiency.
- JEJayla Evans3 days ago5.0I ordered the cocoa cloud latte and a turkey sausage egg and cheese, both exceeded my expectations! The staff were friendly, my only problem is that the employee forgot to ask me if i wanted a croissant or an english muffin, otherwise pleasant dunkin experience.
- KNKimberly Nowacki6 days ago2.0The past few times I have ordered at this Dunkin something is always wrong..... I ordered a med. Hot chocolate with a turbo shot and it was so thick I thought it was a shake .....the last time I ordered a Carmel cold brew with cold foam ...no cream no sugar, they added cream. I probably won't be getting coffee from them again I'll just have to drive past my work to go to the other Duncan
- LHlandon hoodFeb 13, 20265.0Quick efficient polite staff
- JAJulisa AguirreDec 21, 20251.0This is one of the only Dunkin’s I’ve seen that charge for selecting “less ice” This morning I didn’t select that option and there was so much ice that I couldn’t even put my straw in the cup. When I pushed the straw through, the big ice chunks busted the plastic cup spilling coffee everywhere 🫠 This location always seems to disappoint, driving to the nearby locations is the best option.
- RRRuben ReynosoDec 16, 20251.0I placed an order for pick up today 12/16/25 order #3507 12pm and I never leave bad reviews but both of my drinks were disgusting the milk and cream tastes extremely spoiled my after one sip it upset my stomach this location on larkin is horrible and the owners are cheap and are using expired ingredients or something please avoid this location
Frequently Asked Questions About Dunkin'
What are the operating hours for Dunkin' in Joliet, IL?
Dunkin' in Joliet is open from 4:00 AM to 9:00 PM Monday through Saturday, and from 5:00 AM to 9:00 PM on Sundays.
Does this Dunkin' location offer delivery and pickup services?
Yes, this Dunkin' location offers both delivery and curbside pickup services.
Can I place an order ahead of time for faster service?
Yes, you can order ahead using the Dunkin' mobile app or online to enjoy a fast grab and go experience.
What types of meals are served at this Dunkin' location?
This Dunkin' serves breakfast, brunch, and lunch meals.
Does Dunkin' offer any special seasonal drinks currently?
Yes, during the holiday season, Dunkin' features specials like the Cookie Butter Cloud Latte, Peppermint Mocha, Toasted White Chocolate Signature Lattes, and the Berry Sangria Refresher.
What types of food and beverages are Dunkin' known for here?
Dunkin' specializes in espresso, coffee, donuts, breakfast sandwiches, and tea with over 50 varieties of donuts and many premium beverages.
Is there a drive-thru available at this Dunkin' location?
Yes, this Dunkin' location has a drive-thru for convenient service.
What are some nearby places I can visit before or after stopping by Dunkin'?
Nearby you can visit Baskin-Robbins for ice cream and desserts, Little Caesars Pizza for a quick meal, and Express Wash if you need car washing services.
Are there nearby transit or service locations that can help me find Dunkin'?
While public transit details are not specified, notable nearby businesses include AT&T Store for mobile needs and Dental Dreams for medical services which are in the vicinity of Dunkin'.
Can I combine a visit to Dunkin' with nearby grooming services?
Yes, there are several nearby barbers and salons such as Jay The Barber, Elite Barbers Lounge, and Charisma TheBarber Johnson where you can get grooming services before or after your Dunkin' visit.
Brand Certified Facts from Dunkin'
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Certified March 01, 2026Yext Knowledge Graph
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