Dunkin'

3.9
637 reviews

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Joliet, IL for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
3011 Plainfield Rd, Joliet, IL
60435, United States

Hours

Reviews

3.9
637 reviews
5 stars
343
4 stars
112
3 stars
42
2 stars
33
1 star
107

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the friendly and attentive service from staff members, highlighting specific employees for their exceptional service.

Food Quality

Feedback on food quality was mixed; while some enjoyed their meals, others reported issues with stale items and inconsistent drink preparation.

Cleanliness

Several reviews noted the cleanliness of the store, contributing positively to the overall experience.

Service Speed

Customers experienced varied service speeds, with some noting quick service while others reported delays, particularly during busy times.

Management Changes

Recent management changes have been positively received, with many customers noting improvements in service and overall atmosphere.
  • GD
    Gigi Durante
    Dec 7, 2025
    3.0
    Not the worst place but the original coffee blend taste burnt or old at times it's hit or miss.
  • AT
    A T
    Nov 30, 2025
    4.0
    Quick service. Surprisingly good food. The Bacon Jam Grilled Chee a e was hot, delicious, and not overly sweet (bread was still toasty and not soggy).
  • AA
    amw917
    Nov 20, 2025
    1.0
    Never expected to get food poisoning from coffee but that's what happened after going here on Saturday, 11/15/25. Before heading back to Bloomington with my family, I stopped by this Dunkin Donuts to get a cup of coffee. Decided to go with a hot cocoa mocha latte. The latte wasn't as hot as I expected but didn't give it as much attention. This should have been the first indication that something was wrong. The next three days, Sunday - Tuesday, I was extremely sick and nauseous after drinking a bad cup of coffee 🤢 🤮 Will not be returning to this establishment again.
  • ES
    Edwin Stonebraker
    Oct 25, 2025
    5.0
    The BEST Dunkin in the whole state! Customer service is always the best. They really care for Thier customers. We will only go to this Dunkin and they know our order when we walk in!!!
  • AM
    Alexis Martinez
    Oct 7, 2025
    1.0
    Drinks were not even filled all the way. And I already had to correct them bc they didn’t get the order right the first time. And they took extra long.

Frequently Asked Questions About Dunkin'

What are the daily operating hours for Dunkin' in Joliet, IL?

Dunkin' in Joliet, IL is open Monday through Saturday from 4:30 AM to 10:00 PM, and on Sunday from 5:00 AM to 9:00 PM.

Does this Dunkin' location offer delivery and pickup options?

Yes, this Dunkin' location offers both delivery and curbside pickup services.