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Dunkin'

3.9
(639 reviews)

Business Details

3011 Plainfield Rd, Joliet, IL
60435, United States
(815) 609-5870
https://www.dunkindonuts.com

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Joliet, IL for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
3011 Plainfield Rd, Joliet, IL
60435, United States

Hours

Reviews

3.9
639 reviews
5 stars
345
4 stars
112
3 stars
42
2 stars
33
1 star
107

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the friendly and attentive staff, highlighting their ability to remember orders and provide excellent service.

Food Quality

While some customers enjoyed the food and drinks, there were mixed reviews regarding the freshness and taste, with some reporting burnt or stale items.

Cleanliness

The establishment is frequently noted for being clean and well-maintained, contributing positively to the overall customer experience.

Inconsistency

Several reviews mentioned inconsistencies in service speed and order accuracy, indicating room for improvement in operational efficiency.
  • AE
    Andrew Esquivel
    4 days ago
    5.0
    Shout out to the best crew of people I've had the pleasure of meeting! Akil, Archana, And all the other folks that run the place near the end of the day are so wonderful and lovely people! They know my order by heart, just the way I like it, and are always so kind and go above and beyond to make my coffee stop a wonderful interaction. Please, someone give them a raise or something, they are a shinning example of what a good crew is like. I always have a great time getting my coffee here - I will always go out of my way to go to this specific location. The folks here are good people and do an amazing job.
  • JA
    Jacky Amaya
    Jan 18, 2026
    5.0
    AB was great at drive thru!
  • GD
    Gigi Durante
    Dec 7, 2025
    3.0
    Not the worst place but the original coffee blend taste burnt or old at times it's hit or miss.
  • AT
    A T
    Nov 30, 2025
    4.0
    Quick service. Surprisingly good food. The Bacon Jam Grilled Chee a e was hot, delicious, and not overly sweet (bread was still toasty and not soggy).
  • AA
    amw917
    Nov 20, 2025
    1.0
    Never expected to get food poisoning from coffee but that's what happened after going here on Saturday, 11/15/25. Before heading back to Bloomington with my family, I stopped by this Dunkin Donuts to get a cup of coffee. Decided to go with a hot cocoa mocha latte. The latte wasn't as hot as I expected but didn't give it as much attention. This should have been the first indication that something was wrong. The next three days, Sunday - Tuesday, I was extremely sick and nauseous after drinking a bad cup of coffee 🤢 🤮 Will not be returning to this establishment again.

Frequently Asked Questions About Dunkin'

What are the daily operating hours for Dunkin' in Joliet, IL?

Dunkin' in Joliet, IL is open Monday through Saturday from 4:30 AM to 10:00 PM, and on Sunday from 5:00 AM to 9:00 PM.

Does this Dunkin' location offer delivery and pickup options?

Yes, this Dunkin' location offers both delivery and curbside pickup services.

Brand Certified Facts from Dunkin'

Dunkin' partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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