Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out Restaurant
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving.
Dunkin’ is proud to serve Joliet, IL for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!
Customers frequently reported poor service, including rude staff and incorrect orders.
Order Accuracy
Many reviews highlighted issues with order accuracy, with customers receiving wrong items or modifications not being honored.
Coffee Quality
While some customers praised the coffee, others noted inconsistencies in taste, with complaints about burnt or watered-down coffee.
Cleanliness
Several reviews mentioned cleanliness issues, including dirty environments and unsanitary practices.
Staff Friendliness
Despite negative experiences, some customers appreciated friendly staff members, indicating a mixed perception of employee attitudes.
AF
Asa flury
Nov 11, 2025
5.0
I go here all the time fast and friendly
BB
Beefy BertyBurger
Nov 3, 2025
1.0
I have been going to this place for over 3 years. Recently I've lost my ability to drink coffee so I switched to something else. I chose a iced drink. Because my teeth are sensitive and a drink tastes okay without the ice I chose the drink without the ice. They upcharged me for taking the ice out. So after quite a while of drinking this they made me an extremely bad one that tasted like watered down cream. I brought it back to them and let them know that it was watered down. They then told me that magically corporate called them up and said they no longer make their drinks that way. So they blatantly lied to my face just so people wouldn't ask for no ice. I have been to other dunkin' donuts and they never had this rule. I will never come back to this dunkin' donuts ever again. You have lost many customers for being lazy. How dare you guys lie to your customers.
SM
sohib mehmonov
Oct 22, 2025
1.0
It 7:45pm and they said we are closed bunch of lazing people working here 🤦♂️
PS
Paranormal Shadows Society
Sep 11, 2025
5.0
This location is right next to my job. I get breakfast here quite a bit. The coffee is great, & so is the service!
What are the operating hours of Dunkin' in Joliet, IL?
Dunkin' is open from 4:00 AM to 8:00 PM Monday through Friday, 4:00 AM to 7:00 PM on Saturday, and 5:00 AM to 6:00 PM on Sunday.
Does this Dunkin' location offer delivery and curbside pickup?
Yes, this location offers both delivery and curbside pickup services.
What special holiday drinks are available at this Dunkin' location?
During the holiday season, you can try the new Cookie Butter Cloud Latte, Peppermint Mocha, Toasted White Chocolate Signature Lattes, and Berry Sangria Refresher.
Can I order ahead using a mobile app for faster service at Dunkin'?
Yes, you can order ahead using the Dunkin' mobile app available on both the Apple App Store and Google Play Store for a quick grab and go experience.
What types of meals are served at the Dunkin' located at 2401 S Chicago St, Joliet?
This Dunkin' serves breakfast, lunch, and brunch options including coffee, espresso, breakfast sandwiches, and donuts.
Is there a drive-thru service available at this Dunkin' location?
Yes, this Dunkin' location offers a drive-thru for your convenience.
What nearby places can help with fuel or vehicle needs when visiting Dunkin'?
Nearby options for fuel and vehicle needs include Rt. 66 Food N Fuel, Route 66 Food And Fuel, Pilot Travel Center, CAT Scale, West 66 truck repair, CDE Truck & Car Repair Inc., and Cadence Truck and Trailers.
Are there nearby dining options if I want to try other food besides Dunkin'?
Yes, nearby dining options include Pop's Italian Beef for American and Italian cuisine and Arby's for fast food and sandwiches.
What financial or ATM services are available near Dunkin'?
You can find Western Union money transfer services and RockItCoin Bitcoin ATM nearby for financial services and currency exchange.
What recreational or community centers are close to the Dunkin' in Joliet?
Nearby recreational and community centers include Cadence SFC - Soccer & Futsal Club, Cadence Sports Center, Stone City VFW Post 2199, and VFW Post 2199 veteran organization.