Brand Certified
Dunkin'
3.9(277 reviews)
Certified by Dunkin' • Mar 01, 2026
Business Details
2401 S Chicago St, Joliet, IL
60436, United States
Certified by Dunkin' • Mar 01, 2026
(815) 727-5400
Certified by Dunkin' • Mar 01, 2026
https://www.dunkindonuts.com
Certified by Dunkin' • Mar 01, 2026
About
Certified by Dunkin' • Mar 01, 2026
Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving.
Dunkin’ is proud to serve Joliet, IL for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Credit cardAvailable
Location
Certified by Dunkin' • Mar 01, 2026
Hours
Certified by Dunkin' • Mar 01, 2026
Reviews
3.9
277 reviews
5 stars
142
4 stars
51
3 stars
32
2 stars
12
1 star
40
What are people saying?
AI-generated from recent customer reviews
Service Quality
Customers reported inconsistent service quality, with some praising friendly staff while others experienced rudeness and order mistakes.
Order Accuracy
Multiple reviews highlighted issues with incorrect orders, including wrong items and upcharges for modifications.
Cleanliness
Several customers noted cleanliness issues, including dirty floors and unsanitary conditions.
Coffee Quality
Feedback on coffee quality was mixed, with some enjoying it while others found it burnt or weak.
Speed of Service
While some customers appreciated the fast service, others complained about long wait times and slow service.
- VNVal NMJan 26, 20261.0We order coffe and some refresher 2-3 times a day... so in one.order we pay around 8-9$ we love Dunkin but once We want some water and she say 1.50 $ for cup of water... what ? Water 1.50 We will buy a big bottle for same money! Seriously, it’s just water.
- ATAmanda TamosaitisJan 9, 20265.0I've been going to this Dunkin location now for the past 4 years and they've never disappointed. Having a huge crowd due to truck traffic and the early morning starters they do a hell of a great job getting everyone's orders done on time. I can't imagine how much pressure their under in the early morning and I'm sure even throughout the day being at that location. I was in there this morning picking up an online order and I never got their names (seems to be two managers) but they are ALWAYS so accommodating and are great at their job. With all this being said I don't.think these ladies get enough credit for what they do. So this is just a little shout out from us coffee drinkers. ❤️ Thank you.
- AFAsa fluryNov 11, 20255.0I go here all the time fast and friendly
- BBBeefy BertyBurgerNov 3, 20251.0I have been going to this place for over 3 years. Recently I've lost my ability to drink coffee so I switched to something else. I chose a iced drink. Because my teeth are sensitive and a drink tastes okay without the ice I chose the drink without the ice. They upcharged me for taking the ice out. So after quite a while of drinking this they made me an extremely bad one that tasted like watered down cream. I brought it back to them and let them know that it was watered down. They then told me that magically corporate called them up and said they no longer make their drinks that way. So they blatantly lied to my face just so people wouldn't ask for no ice. I have been to other dunkin' donuts and they never had this rule. I will never come back to this dunkin' donuts ever again. You have lost many customers for being lazy. How dare you guys lie to your customers.
- SMsohib mehmonovOct 22, 20251.0It 7:45pm and they said we are closed bunch of lazing people working here 🤦♂️
Frequently Asked Questions About Dunkin'
What are the operating hours of Dunkin' in Joliet, IL?
Dunkin' is open from 4:00 AM to 8:00 PM Monday through Friday, 4:00 AM to 7:00 PM on Saturday, and 5:00 AM to 6:00 PM on Sunday.
Does this Dunkin' location offer delivery and curbside pickup?
Yes, this location offers both delivery and curbside pickup services.
What special holiday drinks are available at this Dunkin' location?
During the holiday season, you can try the new Cookie Butter Cloud Latte, Peppermint Mocha, Toasted White Chocolate Signature Lattes, and Berry Sangria Refresher.
Can I order ahead using a mobile app for faster service at Dunkin'?
Yes, you can order ahead using the Dunkin' mobile app available on both the Apple App Store and Google Play Store for a quick grab and go experience.
What types of meals are served at the Dunkin' located at 2401 S Chicago St, Joliet?
This Dunkin' serves breakfast, lunch, and brunch options including coffee, espresso, breakfast sandwiches, and donuts.
Is there a drive-thru service available at this Dunkin' location?
Yes, this Dunkin' location offers a drive-thru for your convenience.
What nearby places can help with fuel or vehicle needs when visiting Dunkin'?
Nearby options for fuel and vehicle needs include Rt. 66 Food N Fuel, Route 66 Food And Fuel, Pilot Travel Center, CAT Scale, West 66 truck repair, CDE Truck & Car Repair Inc., and Cadence Truck and Trailers.
Are there nearby dining options if I want to try other food besides Dunkin'?
Yes, nearby dining options include Pop's Italian Beef for American and Italian cuisine and Arby's for fast food and sandwiches.
What financial or ATM services are available near Dunkin'?
You can find Western Union money transfer services and RockItCoin Bitcoin ATM nearby for financial services and currency exchange.
What recreational or community centers are close to the Dunkin' in Joliet?
Nearby recreational and community centers include Cadence SFC - Soccer & Futsal Club, Cadence Sports Center, Stone City VFW Post 2199, and VFW Post 2199 veteran organization.
Brand Certified Facts from Dunkin'
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Certified March 01, 2026Yext Knowledge Graph
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