Dunkin'

3.9
399 reviews
Decked Out Lattes

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out Restaurant
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Joliet, IL for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
2959 W Jefferson St, Joliet, IL
60435, United States

Hours

Reviews

3.9
399 reviews
5 stars
201
4 stars
82
3 stars
36
2 stars
19
1 star
61

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on customer service is mixed; some customers praised friendly staff while others reported rudeness and poor service.

Order Accuracy

Many customers experienced issues with incorrect orders, leading to frustration and disappointment.

Cleanliness

Several reviews noted that the location was dirty, impacting the overall experience.

Food Quality

While some customers enjoyed the food, others reported stale or poorly prepared items.

Speed of Service

Service speed varied, with some customers noting long wait times, especially during busy hours.
  • XM
    Xavier Michael
    Oct 14, 2025
    5.0
    Kossar and jyoti Thank you! They’re very lovely kind. My food was hot & taste good. As well I ordered xl cup steam milk for my oatmeal. I add fruits etc for healthy choice. Also have ice cream! Big plus!!!
  • YD
    Yelly Dobeck
    Sep 23, 2025
    3.0
    The drive thru personal was really lax and referred to my husband as man. When we got to the window they looked at the drinks they were passing out and still handed us the wrong beverages. I went in to get it corrected and I'm fairly certain the young man who corrected my drink used the same cup for my vanilla latte because it distinctly tasted like Carmel. Even my husband's drink was off. We tried this dunkin instead of another one near by and were met with disappointment again.
  • EM
    Estelle Martin
    Sep 11, 2025
    3.0
    Dunkin is overpriced.
  • MK
    M K
    Jul 21, 2025
    1.0
    🤮This is what i found on my wrap this morning. Disgusted!
  • JN
    Jessie Neal
    Jun 10, 2025
    1.0
    They are so rude. Very disrespectful. Will not be going back to this place

Frequently Asked Questions About Dunkin'

What are Dunkin' Joliet's regular opening hours?

Dunkin' Joliet is open daily from 4:00 AM to 9:00 PM.

Does Dunkin' Joliet offer delivery and pickup options?

Yes, Dunkin' Joliet offers both delivery and curbside pickup services.