Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving.
Dunkin’ is proud to serve Joliet, IL for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!
Customers frequently reported poor service, including rude staff, long wait times, and incorrect orders.
Food Quality
Mixed reviews on food quality; some enjoyed the sandwiches and ice cream, while others found items stale or poorly prepared.
Cleanliness
Multiple reviews noted that the location was often dirty, impacting the overall experience.
Customer Experience
While some customers praised friendly staff and good service, many expressed frustration with order accuracy and staff attitude.
RA
Roy Abner
Jan 19, 2026
4.0
Dunkin. What can say. Great coffee ☕️. The need to adjust the price for food, it's to high for what u get. Not worth it..
RJ
Ray J
Dec 1, 2025
1.0
Sat for 10 minutes at drive through and no one came on speaker. Pulled to the window and then person behind me finally got someone at the speaker. I sat at window for another 2 minutes and not 1 employee bothered to look at me. So drove away. Not a busy time either.
AR
Aspen Ramirez
Nov 24, 2025
1.0
My drink, the strawberry day dream, was NOT mixed, my friends drink tasted like straight coffee grounds and the woman in the drive through forgot to give us straws until asked. very dissapointed
XM
Xavier Michael
Oct 14, 2025
5.0
Kossar and jyoti Thank you! They’re very lovely kind. My food was hot & taste good. As well I ordered xl cup steam milk for my oatmeal. I add fruits etc for healthy choice. Also have ice cream! Big plus!!!
YD
Yelly Dobeck
Sep 23, 2025
3.0
The drive thru personal was really lax and referred to my husband as man. When we got to the window they looked at the drinks they were passing out and still handed us the wrong beverages. I went in to get it corrected and I'm fairly certain the young man who corrected my drink used the same cup for my vanilla latte because it distinctly tasted like Carmel. Even my husband's drink was off. We tried this dunkin instead of another one near by and were met with disappointment again.