Business Details
About
Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving.
Dunkin’ is proud to serve Joliet, IL for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Credit cardAvailable
Location
Hours
Reviews
3.9
402 reviews
5 stars
203
4 stars
82
3 stars
36
2 stars
18
1 star
63
What are people saying?
AI-generated from recent customer reviews
Service Issues
Numerous customers reported long wait times, incorrect orders, and rude staff interactions.
Food Quality
Several reviews mentioned inconsistent food quality, with complaints about stale items and poorly prepared drinks.
Positive Staff Interactions
Some customers praised specific staff members for their kindness and helpfulness, highlighting good customer service experiences.
Cleanliness Concerns
Multiple reviews noted that the location was often dirty, impacting the overall dining experience.
Mixed Experiences
While some customers had positive experiences with food and service, many others expressed frustration with order accuracy and service speed.
- RJRay JDec 1, 20251.0Sat for 10 minutes at drive through and no one came on speaker. Pulled to the window and then person behind me finally got someone at the speaker. I sat at window for another 2 minutes and not 1 employee bothered to look at me. So drove away. Not a busy time either.
- ARAspen RamirezNov 24, 20251.0My drink, the strawberry day dream, was NOT mixed, my friends drink tasted like straight coffee grounds and the woman in the drive through forgot to give us straws until asked. very dissapointed
- XMXavier MichaelOct 14, 20255.0Kossar and jyoti Thank you! They’re very lovely kind. My food was hot & taste good. As well I ordered xl cup steam milk for my oatmeal. I add fruits etc for healthy choice. Also have ice cream! Big plus!!!
- YDYelly DobeckSep 23, 20253.0The drive thru personal was really lax and referred to my husband as man. When we got to the window they looked at the drinks they were passing out and still handed us the wrong beverages. I went in to get it corrected and I'm fairly certain the young man who corrected my drink used the same cup for my vanilla latte because it distinctly tasted like Carmel. Even my husband's drink was off. We tried this dunkin instead of another one near by and were met with disappointment again.
- EMEstelle MartinSep 11, 20253.0Dunkin is overpriced.
Frequently Asked Questions About Dunkin'
What are Dunkin' Joliet's regular opening hours?
Dunkin' Joliet is open daily from 4:00 AM to 9:00 PM.
Does Dunkin' Joliet offer delivery and pickup options?
Yes, Dunkin' Joliet offers both delivery and curbside pickup services.
What new holiday drinks and menu items are available at Dunkin' Joliet?
You can try the new Cookie Butter Cloud Latte, Peppermint Mocha, Toasted White Chocolate Signature Lattes, and the Berry Sangria Refresher on the holiday menu.
Where is Dunkin' located in Joliet?
Dunkin' is located at 2959 W Jefferson St, Joliet, IL 60435.
What types of food and beverages does Dunkin' Joliet serve?
Dunkin' serves coffee, espresso, donuts, breakfast sandwiches, tea, and offers meals for breakfast, lunch, and brunch.
Can I order Dunkin' products through a mobile app?
Yes, you can order ahead via the Dunkin' mobile app available on both iOS and Android.
Does Dunkin' Joliet have a drive-thru service?
Yes, this location features a drive-thru for convenient ordering and pickup.
What nearby places can I visit after getting coffee at Dunkin' Joliet?
Nearby you can visit Baskin-Robbins for ice cream or bakery goods, Tonto Burrito for Mexican food, and FORNO Wood Fired Pizza for pizza and beer.
Are there nearby services for health and wellness close to Dunkin' Joliet?
Yes, there are places like Premier Physical Therapy and The Summit Center for Mental Health near Dunkin'.
If I’m visiting Dunkin', which nearby shops can I combine for a convenient trip?
You could visit nearby Tobacco City for tobacco products, VIP Nails and Spa for beauty treatments, and Joe's Beverage Warehouse for beverages along with your Dunkin' visit.