Customer experiences with service quality are mixed, with some praising friendly and efficient staff while others report rude behavior and long wait times.
Order Accuracy
There are frequent complaints about incorrect orders and missing items, leading to customer dissatisfaction.
Product Quality
While many customers enjoy the ice cream and blizzards, there are reports of poorly made items and inconsistent quality.
Drive-Thru Issues
The drive-thru service is often criticized for being slow, particularly due to a malfunctioning intercom system.
Overall Experience
Despite some negative feedback, many customers express a strong preference for this location due to its ice cream offerings and occasional good service.
JJ
jsuko21
Feb 15, 2026
4.0
Each visit has been fine and orders correct. Staff tries their best to get orders correct and delivered quickly.
KW
Kelly willoughby
Feb 12, 2026
1.0
I got charged for a small blizzard yet there were barley any cookie dough in it. It's like eatting a cup of ice cream with a few chocolate pieces in it
RN
Richard Nork
Nov 15, 2025
1.0
Ordered a hot fudge sundae and barely got any hot fudge on my ice cream didn’t know you were hoarding the hot fudge like gold
SG
Sara Garcia
Oct 7, 2025
5.0
Love the title sundaes
JR
Joan Ramp
Sep 6, 2025
5.0
There is nothing better than their Blizzards. We go on blizzard runs all the time