Brand Certified
Chipotle Mexican Grill
3.4(1050 reviews)
Certified by Chipotle Mexican Grill • Mar 01, 2026
Business Details
2609 W Jefferson St, Joliet, IL
60435, United States
Certified by Chipotle Mexican Grill • Mar 01, 2026
(815) 280-0244
Certified by Chipotle Mexican Grill • Mar 01, 2026
https://locations.chipotle.com/il/joliet/2609-w-jefferson-st?utm_source=extendednetwork&utm_medium=yext&utm_campaign=yext_listings?restaurant=2349
Certified by Chipotle Mexican Grill • Mar 01, 2026
About
Certified by Chipotle Mexican Grill • Mar 01, 2026
Mexican Restaurant
Chipotle South Joliet is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
Details
- TakeoutAvailable
Location
Certified by Chipotle Mexican Grill • Mar 01, 2026
Hours
Certified by Chipotle Mexican Grill • Mar 01, 2026
Reviews
3.4
1,050 reviews
5 stars
424
4 stars
195
3 stars
114
2 stars
57
1 star
260
What are people saying?
AI-generated from recent customer reviews
Customer Service
Numerous reviews highlighted consistently rude and unhelpful staff, with many customers feeling unwelcome and disrespected.
Food Quality
Several customers reported issues with food quality, including cold meals, small portions, and improperly cooked rice.
Cleanliness
Multiple reviews mentioned unsanitary conditions in the restaurant, including dirty tables and food preparation areas.
Order Accuracy
Many customers experienced problems with incorrect orders and inadequate portion sizes, leading to dissatisfaction.
- DKDavid Knight1 day ago1.0As a dd/ue driver. I came in many times and not happy that they don't have the food ready but today they decided to finally start cooking it AfTER I arrive and ask for the order. This kind of laziness and unpreparedness costs us drivers money. A lot of it.
- NBNone ur Buisness2 days ago1.0I have NEVER left a review anywhere but someone quite literally stole my mobile order and the woman who was serving me just walked away from me saying she’s not giving me a refund, I can’t get a receipt, and she refused to remake it.
- EVErika VelascoFeb 24, 20261.0Worst dirty place to eat at, employer high making your order , attitudes had come back because she added beans was only rice and steak on 85.00 order.
- BTBlanca TokarczykFeb 23, 20261.0My husband picked up a bowl for me. Mid meal I had a long hair in my mouth!!!! I was so disgusted! I called and didnt speak to anyone but they stared a email correspondence that abruptly ended with no resolution. After sending them the receipt twice and all the requested information they asked for. They asked for time of transaction last 4 digits of card. I sent them the receipt twice and all that was in there. A hair in my food is one thing but it was in my mouth and they did nothing about it. Not even an acknowledgement of the situation or an apology. This is not just a failure of this particular store but as the entire company.
- AEAngelina EscareñoFeb 21, 20265.0Passing through and stopped in to get some dinner. We were greeted and very attentive staff. Food was fresh and everything was very good!
Frequently Asked Questions About Chipotle Mexican Grill
What are the operating hours of Chipotle Mexican Grill in South Joliet?
Chipotle Mexican Grill in South Joliet is open daily from 10:30 AM to 11:00 PM.
Where is Chipotle Mexican Grill located in South Joliet?
Chipotle Mexican Grill is located at 2609 W Jefferson St, Joliet, IL 60435.
Does Chipotle Mexican Grill South Joliet offer pickup and delivery services?
Yes, they offer both in-store pickup and delivery services.
How can I order food online from Chipotle Mexican Grill South Joliet?
You can order online via their website at https://order.chipotle.com/ or use the Chipotle app available on the App Store.
What type of food does Chipotle Mexican Grill South Joliet serve?
They serve customizable Mexican fast-casual food, including burritos, bowls, quesadillas, tacos, and salads made with responsibly sourced, wholesome ingredients.
Are there any rewards or special offers available at Chipotle South Joliet?
Yes, by signing up for Chipotle Rewards, customers can receive exclusive offers and earn free food.
Is Chipotle South Joliet welcoming to the LGBTQ community?
Yes, Chipotle South Joliet welcomes the LGBTQ community.
What other restaurants are located near Chipotle South Joliet?
Nearby restaurants include MOOYAH Burgers, Fries & Shakes, Potbelly Sandwich Shop, Babe's fast food restaurant, and Sushi Ya, a Japanese restaurant.
Are there any grocery stores close to Chipotle South Joliet where I can shop before or after dining?
Yes, ALDI USA and KED Afro-Caribbean Store are nearby grocery stores where customers can shop conveniently before or after visiting Chipotle.
What amenities or services are available near Chipotle South Joliet for personal care or beauty?
Nearby amenities include Sport Clips Haircuts of Joliet, Divinity Salon, The Dainty Dolls Spa, CosmoProf beauty product supplier, and J&A Esthetics for beauty and spa services.
Brand Certified Facts from Chipotle Mexican Grill
Chipotle Mexican Grill partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
- Address
- Categories
- Geo coordinates
- Legal business name
- Hours of operation
- Phone number
- Official website
Syndication Network
Approved business data is pushed to 100+ publishers, including: