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McDonald's

3.7
(1003 reviews)

Business Details

808 Grand Ave, Johnston City, IL
62951, United States
(618) 983-3223
http://www.mcdonalds.com/

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
808 Grand Ave, Johnston City, IL
62951, United States

Hours

Reviews

3.7
1,003 reviews
5 stars
420
4 stars
193
3 stars
191
2 stars
84
1 star
115

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customer service experiences vary widely, with some praising friendly staff while others report rude management and poor service.

Food Consistency

Food quality is inconsistent, with reports of cold, overcooked, or incorrect orders being common.

Cleanliness

The restaurant's cleanliness is noted positively by some, but others report dirty conditions, particularly in the dining area.

Speed of Service

Service speed is a frequent issue, with many customers experiencing long wait times, especially in the drive-thru.

Overall Experience

While some customers have had positive experiences, many express frustration with repeated mistakes and declining quality.
  • AM
    abel munguia
    Feb 19, 2026
    5.0
    Good prices I really like it this place is nice and clean the people is friendly parking lot for handicap and the parking is easy too Park
  • JB
    Janny B
    Feb 15, 2026
    5.0
    I drove thru the drive up window on the afternoon of Friday the 13th and was treated with friendliness from both employees. My fish sandwich was the freshest and neatest sandwich I've had at a McDonalds in years! It was such a nice experience. Thank you.
  • JH
    Jessica Halterman
    Jan 8, 2026
    5.0
    They have a very quiet place with a large indoor play area for kids
  • CF
    Conner French
    Dec 5, 2025
    1.0
    This place js consistently bad I have come here several times recently the past 2 times I've come here I ordered a big mac light lettuce the first time I was given plain ok I understand that maybe it was the wrong order and the next day I order the same thing I was given a burger with 1 cheese 3 strands of lettuce no Mac sauce and 1 pickle and the cheese and pickle were falling out of the burger this is genuinely the worst experience I've ever had at a McDonald's.
  • AB
    Ashton Bruzan
    Nov 30, 2025
    1.0
    Waited for 20 min for my curbside pickup of a cheeseburger very disappointed in this McDonald's the staff apparently dont know what they are doing this is one of the shittier managed stores in the area

Frequently Asked Questions About McDonald's

What are the operating hours for dine-in at McDonald's in Johnston City, IL?

McDonald's in Johnston City is open daily from 5:00 AM to 11:00 PM for dine-in service.

When is the drive-thru open at this McDonald's location?

The drive-thru is available every day from 5:00 AM to 11:00 PM.

Brand Certified Facts from McDonald's

This information is certified by McDonald's and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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