Business Details
About
Fast Food RestaurantIce Cream Shop
Soft-serve ice cream & signature shakes top the menu at this classic burger & fries fast-food chain.
Details
- Drive-throughAvailable
- BreakfastAvailable
- [Free/Paid] wi-fiNot available
- Welcomes familiesAvailable
Location
Dairy Queen Grill & Chill
501 W Broadway Blvd, Johnston City, IL
62951-1119, United States
Hours
Reviews
4.1
563 reviews
5 stars
296
4 stars
134
3 stars
54
2 stars
27
1 star
52
What are people saying?
AI-generated from recent customer reviews
Service Issues
Customers frequently reported slow service, especially in the drive-thru, with long wait times and incorrect orders.
Food Quality
While some customers enjoyed the food, others noted inconsistencies in quality, with complaints about cold or poorly prepared items.
Staff Attitude
Several reviews highlighted poor customer service experiences, including rude interactions and lack of attentiveness from staff.
Cleanliness
There were mixed reviews regarding cleanliness, with some customers noting clean facilities while others reported unsanitary conditions.
Ice Cream Popularity
Many customers praised the ice cream offerings, particularly the Blizzards and sundaes, indicating a strong appeal for dessert items.
- LHLorinda HansonOct 18, 20254.0I like dairy Queen but won't go inside its set up weird. Drive thru always drive thru but either way you will have to wait 10 minutes.
- OMOtha MontgomerySep 22, 20255.0Haven't eaten dairy queen in years, stopped in Illinois traveling home and decided to give it a try again, absolutely delicious. Love the old fashion sundaes.
- MSmichael schramSep 15, 20254.0Good food... Just getting really expensive...
- MRMichael RobinsonAug 26, 20252.0The burgers were OK, just did not taste as flavorful as other dairy Queens I've been at. The service was the slowest of any dairy Queen I've ever been at. I was genuinely surprised. Maybe I hit them at a really bad time. A friend of mine says they are usually not that slow for her so this is just one experience.
- MCMegan ChamnessAug 16, 20251.0Went through drive thru today and my mother ordered a chocolate brownie blizzard with no chocolate pieces. The guy asked her, what do you not want? It's all chocolate. It's chocolate brownie, fudge and chocolate pieces...he told 7s next time you order says no chocolate chunks...ok...isn't pieces the same thing? Disnt say no brownie and didnt say no fudge...we get up to the window and asked the big guy if he took our order. He said yes, and I asked him to please speak better to others. He said thats how I talk...I said you clearly had an attitude about it and he shut the window on us. Then he gave the blizzard and I told him he didnt turn it..he said yes I did, you just weren't looking...I said I coukdnt with the window shut....anyhow! He was rude and unpleasant
Frequently Asked Questions About Dairy Queen Grill & Chill
What type of food and treats can I find at Dairy Queen Grill & Chill in Johnston City?
Dairy Queen Grill & Chill offers soft-serve ice cream, signature shakes, Blizzard® Treats, Grillburgers®, Chicken Strip Baskets, and DQ Cakes.
What are the operating hours of Dairy Queen Grill & Chill in Johnston City?
The restaurant is open every day from 10:30 AM to 10:00 PM.
Does Dairy Queen Grill & Chill offer drive-thru and outdoor seating options?
Yes, it offers both drive-thru service and outdoor seating for customers.
Is Dairy Queen Grill & Chill family-friendly and suitable for children?
Yes, the location is family-friendly and welcomes children.
Can I order online or get mobile deals through Dairy Queen Grill & Chill?
Yes, you can order online via their website and get exclusive deals by downloading their app.
Does this Dairy Queen location offer free Wi-Fi?
Yes, free Wi-Fi is available for customers at this Dairy Queen.
Where is Dairy Queen Grill & Chill located in Johnston City?
It is located at 501 W Broadway Blvd, Johnston City, IL 62951-1119, United States.
I'm visiting Johnston City - what are some nearby places of interest around Dairy Queen Grill & Chill?
Nearby, you can find Edward Jones Financial Advisors, KATZ tanning salon, First United Methodist Church, Johnston City ZX gas station, and Godfathers Pizza.
Can I visit the post office or a bank near Dairy Queen Grill & Chill to handle errands during my visit?
Yes, the United States Postal Service and Post Office-Johnston City are nearby, along with banks like First Bank, Banterra Bank, and Legence Bank.
If I need automotive services or fuel, are there convenient nearby options around Dairy Queen?
Yes, Teffertillers Auto Service offers automotive repair nearby, and the Johnston City ZX and CITGO convenience stores provide gas and shopping options.