Brand Certified
McDonald's
2.9(916 reviews)
Certified by McDonald's • Mar 01, 2026
Business Details
911 S State St, Jerseyville, IL
62052, United States
Certified by McDonald's • Mar 01, 2026
(618) 498-9526
Certified by McDonald's • Mar 01, 2026
http://www.mcdonalds.com/
Certified by McDonald's • Mar 01, 2026
About
Certified by McDonald's • Mar 01, 2026
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Certified by McDonald's • Mar 01, 2026
Hours
Certified by McDonald's • Mar 01, 2026
Reviews
2.9
916 reviews
5 stars
232
4 stars
153
3 stars
147
2 stars
105
1 star
279
What are people saying?
AI-generated from recent customer reviews
Service Speed
Customers frequently reported extremely long wait times, often exceeding 20-30 minutes, both in the drive-thru and inside the restaurant.
Order Accuracy
Many reviews highlighted issues with incorrect orders, missing items, and food quality, leading to customer dissatisfaction.
Cleanliness
Several customers noted unsanitary conditions in the dining area and restrooms, with some mentioning the presence of pests.
Staff Attitude
Feedback indicated a mix of experiences with staff, ranging from friendly service to rude and unhelpful interactions.
Food Quality
Customers expressed disappointment with the quality of food, often receiving cold or improperly prepared items.
- BGBrittany Grogan3 days ago2.0It sucked. Food was cold. Service was rude. My order was completely wrong, I went back through to get it fixed and got nothing but redipped fries and a microwaved mcdouble. That store should not be considered fast food. Definitely need to Do better.
- DBDerreck Benedict6 days ago3.0The staff is super slow and have the worst customer service abilities.
- MMMarissa MadisonFeb 18, 20262.0I typically don't have issues here but my last few orders have been incorrect and in a bad way. I have sodium restrictions and they scraped the toppings off of my burger rather than making me a fresh one Absolutely ridiculous
- DADavid AllenFeb 17, 20261.0Worst fast food joint you could possibly go to. They literally wont even take orders with 2 cars in line. "Ill be with you when I can.", is all you get. Whole staff needs replaced.
- DHDiane HardwickFeb 14, 20261.0By far the worst McDonald's around. Never make my order right. The girl in the window looked like she was on something gave me the wrong drinks then tried to charge me for those drinks. None of my food was made right when the sticker on the bag has my order on it. Never eating here again!
Frequently Asked Questions About McDonald's
What are the operating hours of McDonald's in Jerseyville, IL?
McDonald's in Jerseyville, IL is open 24 hours every day of the week.
Does this McDonald's location have a drive-thru service?
Yes, this McDonald's location has a drive-thru that operates 24/7.
Can I order McDonald's for delivery and what are the delivery hours?
Yes, delivery is available 24 hours a day at this McDonald's. You can order via their delivery site or app.
Are curbside pickup services available at this McDonald's?
Yes, curbside pickup is offered as part of the pickup and delivery services.
What payment options are accepted at this McDonald's?
They accept American Express, Android Pay, Apple Pay, Cash, Discover, MasterCard, and Visa.
Where is the McDonald's located in Jerseyville?
It is located at 911 S State St, Jerseyville, IL 62052, USA.
What are some nearby places I can visit before or after dining at McDonald's?
Nearby places include DaVita Jerseyville Dialysis, Rent One appliance store, Dollar General, and Jersey State Bank which can be convenient for errands and services.
Are there other dining options near McDonald's in Jerseyville?
Yes, nearby dining options include New Canton Restaurant, Los Tres Amigos Mexican restaurant, Nick's Pancake House, Paradise Donuts, and Big Boy's Donuts for various cuisines.
Is there a McDonald's app I can use for mobile ordering and offers?
Yes, you can use the McDonald's app available on both iOS and Android for mobile ordering, rewards, and special offers.
What services does this McDonald's location offer to customers?
Services include drive-thru, gift cards, McDelivery, mobile offers, mobile ordering, and WiFi internet access.
Brand Certified Facts from McDonald's
This information is certified by McDonald's and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
- Address
- Categories
- Geo coordinates
- Legal business name
- Hours of operation
- Phone number
- Official website