Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.0
907 reviews
5 stars
232
4 stars
151
3 stars
146
2 stars
103
1 star
275
What are people saying?
AI-generated from recent customer reviews
Service Speed
Customers frequently reported long wait times, often exceeding 20-30 minutes for food, both in drive-thru and curbside orders.
Order Accuracy
Many reviews highlighted issues with incorrect or incomplete orders, with customers often receiving the wrong items or missing components.
Food Quality
Numerous complaints were made about cold or poorly prepared food, including rubbery fries and undercooked items.
Staff Behavior
Several customers noted rude or unprofessional behavior from staff, including lack of communication and dismissive attitudes.
Cleanliness
The restaurant's cleanliness was criticized, with reports of dirty tables, unpleasant odors, and even pest issues.
- DBDustin Bone2 days ago1.0It’s fast food, so food expectations aren’t high. Might as well not go inside as no one will be at the counter. Slowest drive through service around. If anywhere else is open go there
- RJRacheal Jones5 days ago1.0Waited in drive thru for over 30 minutes. We ordered on the app. They still got our orders wrong. I had to go inside to get a new sandwich made which took 15 minutes.
- ACAlexis CullenJan 2, 20261.0ordered curbside. after 15 minutes of waiting for my food, i went inside and had to wait another like 10 minutes for someone to just come to the counter. took about 30 minutes for my food while car after car would go through the drive through.
- BCBobbie ChildsDec 16, 20251.031 minutes from receipt to first attempt on food. Forgot order of fries and sauces. Second attempt just brought sauce. 3rd brought fries. At this point another 5 minutes have passed. Food is cold now….terrible.
- FNForrest NeedsDec 14, 20251.0Placed a mobile order tonight and not only was the wait well over 30 minutes the food was open and all over inside the bag . Pull up to the second window and the workers are standing around laughing and horseplaying they see me staring at them and get back to work then the kid comes to the window and asked me what I ordered ...I was like what so he went on about he didnt know what I ordered so I handed him my receipt he then starts asking if I had this or that I said I just gave you the receipt he looks at it and starts reaching in the bags and slamming stuff back into the bags after I get home and open the bags the food is open the small fry is tore and just laying on top of the basket of fries ..its fries I get it but I didnt order a tore in half fry bag on top of my frys . Absolute worse service and food quality yet . This place did good for about 2 months now its took a nose dive to way worse than it was . And to think i put my online order through the drive thru being nice because it was in the single digits out . Never again.
Frequently Asked Questions About McDonald's
What are the operating hours of McDonald's in Jerseyville, IL?
McDonald's in Jerseyville, IL is open 24 hours every day of the week.
Does this McDonald's location have a drive-thru service?
Yes, this McDonald's location has a drive-thru that operates 24/7.
Can I order McDonald's for delivery and what are the delivery hours?
Yes, delivery is available 24 hours a day at this McDonald's. You can order via their delivery site or app.
Are curbside pickup services available at this McDonald's?
Yes, curbside pickup is offered as part of the pickup and delivery services.
What payment options are accepted at this McDonald's?
They accept American Express, Android Pay, Apple Pay, Cash, Discover, MasterCard, and Visa.
Where is the McDonald's located in Jerseyville?
It is located at 911 S State St, Jerseyville, IL 62052, USA.
What are some nearby places I can visit before or after dining at McDonald's?
Nearby places include DaVita Jerseyville Dialysis, Rent One appliance store, Dollar General, and Jersey State Bank which can be convenient for errands and services.
Are there other dining options near McDonald's in Jerseyville?
Yes, nearby dining options include New Canton Restaurant, Los Tres Amigos Mexican restaurant, Nick's Pancake House, Paradise Donuts, and Big Boy's Donuts for various cuisines.
Is there a McDonald's app I can use for mobile ordering and offers?
Yes, you can use the McDonald's app available on both iOS and Android for mobile ordering, rewards, and special offers.
What services does this McDonald's location offer to customers?
Services include drive-thru, gift cards, McDelivery, mobile offers, mobile ordering, and WiFi internet access.