Business Details
About
Fast Food RestaurantIce Cream Shop
Soft-serve ice cream & signature shakes top the menu at this classic burger & fries fast-food chain.
Details
- Drive-throughAvailable
- RestroomAvailable
- Welcomes familiesAvailable
- Kid friendlyAvailable
Location
Hours
Reviews
4.0
447 reviews
5 stars
239
4 stars
93
3 stars
52
2 stars
17
1 star
46
What are people saying?
AI-generated from recent customer reviews
Food Quality
Customers generally enjoyed the food, particularly the ice cream and burgers, but there were complaints about undercooked items and inconsistent quality.
Service Issues
Several reviews highlighted poor service experiences, including rude staff and mishandled orders, though some customers praised friendly and efficient service.
Cleanliness
The establishment was noted for its cleanliness by many customers, although a few mentioned dirty interiors.
Pricing Concerns
Multiple customers expressed dissatisfaction with rising prices and perceived reductions in portion sizes.
Customer Experience
While some customers had positive experiences with staff and service, others reported significant issues that led to frustration and disappointment.
- BPbrijesh patel2 days ago5.0Cindy s .frueh don't spread wrong information. You didn't come to me at all in last couplemonths. Second you didn't get 3 PC chicken only it's come with 4 oz fries, 1. dipping, 1. 6 oz Sunday and 16oz drink. And the last you spent may be $9 not $900 so stop crying. I wm replying you in English so we know what we are doing. If you really think you can do better than us then buy dairy queen.
- DHDebby Hill3 days ago5.0Little slow and expensive but good food
- AKAnthony KelsoNov 16, 20255.0Like most DQs
- CFCindy S. FruehNov 9, 20251.0staff not very friendly. language barrier. hard to understand. I don't think they speak English well. I ordered 3 piece chicken strip meal deal . the pieces were extremely small. I explain to cashier she got the boss. he said all the pieces were like these. I said that's ridiculous. to pay $9.00 for 3 pieces that were only the size of chicken nuggets from McDonald's and the fries were cold. they did not offer to fix or give refund. i told them I not be back or recommend
- JKJeffrey KruseOct 9, 20255.0Me and my wife went in for our bye weekly dinner the food was excellent as usual the service was amazing the eating area was super clean we love it
Frequently Asked Questions About Dairy Queen Grill & Chill
What are the opening hours of Dairy Queen Grill & Chill in Jerseyville, IL?
Dairy Queen Grill & Chill is open daily from 10:30 AM to 9:30 PM. On certain holidays such as November 27, December 24, and December 31, it closes earlier at 5:00 PM and is closed on November 28, December 25, and January 1.
Where is Dairy Queen Grill & Chill located in Jerseyville?
It is located at 407 N State St, Jerseyville, IL 62052-1704, USA.
What type of food and specialties does Dairy Queen Grill & Chill offer?
They offer soft-serve ice cream, signature shakes, Blizzard® Treats, Chicken Strip Baskets, Grillburgers®, and DQ Cakes for birthdays and celebrations.
Does Dairy Queen Grill & Chill have drive-thru and seating options?
Yes, the location features a drive-thru, indoor seating, outdoor seating, and high chairs, making it family-friendly and accessible.
Is Dairy Queen Grill & Chill in Jerseyville accessible for families with children?
Yes, it is family-friendly, offers high chairs, has restrooms, welcomes children, and provides wheelchair accessibility.
Can I order food online or via an app from Dairy Queen Grill & Chill?
Yes, you can order online for pickup via their website and download the Dairy Queen app for exclusive deals and mobile ordering.
What are some nearby places to visit around Dairy Queen Grill & Chill in Jerseyville?
Nearby, you can visit Lions-Wittman Park and Wittman Park for outdoor recreation, or explore historical sites like the Cheney Mansion and the Jersey County Historical Society.
Are there other dining options near Dairy Queen Grill & Chill in Jerseyville?
Yes, there are several nearby restaurants including White Spot (a diner), Champs Chicken, Taco Bell, Chester's Chicken, Pig on a Wing sandwich shop, and Pizza Hut.
What community and event services are located near Dairy Queen Grill & Chill?
Nearby you will find event planning services like Your Event Space and Key Events, as well as community organizations such as Knights of Columbus and Jersey County Historical Society.
How can the nearby gas stations and convenience stores benefit customers visiting Dairy Queen Grill & Chill?
Customers can easily refuel or grab conveniences at nearby gas stations like BP America, BP, and Medford Food Mart before or after enjoying a meal at Dairy Queen Grill & Chill.