Business Details
About
Fast Food RestaurantIce Cream ShopDairy Queen
Soft-serve ice cream & signature shakes top the menu at this classic burger & fries fast-food chain.
Details
- Drive-throughAvailable
- RestroomAvailable
- Welcomes familiesAvailable
- Kid friendlyAvailable
Location
Hours
Reviews
4.0
450 reviews
5 stars
240
4 stars
93
3 stars
53
2 stars
17
1 star
47
What are people saying?
AI-generated from recent customer reviews
Service Quality
Customer experiences with staff are mixed, with some praising friendliness while others report rudeness and poor communication.
Food Quality
Food quality is inconsistent, with reports of cold, undercooked items and small portion sizes, but some customers still enjoy the taste.
Cleanliness
The cleanliness of the location is noted positively by some, while others mention dirty interiors.
Pricing Issues
Many customers feel that prices are too high for the portion sizes and quality of food received.
Order Accuracy
There are frequent complaints about incorrect orders and missing items, leading to customer dissatisfaction.
- JPjukebox_hero personDec 21, 20251.0I used to go there nearly every day in freshman year of high school in maybe 2017 or so. It was great then. Ever since the new folks came in, it has been dreadful. Small portions, wrong items, etc. I go to McCarry's now, even though I live 800 feet from DQ. They only employ those that are like them. Anything for their izzat, or group honor. It's a shame, I'd never go there while they run the place.
- RHRenny HagenDec 21, 20253.0Soggy hamburgers cold smashed bun made me sick at stomach
- JPjohn pauldaDec 16, 20255.0Friendly and helpful staff. Doggie ice cream
- DHDebby HillNov 21, 20255.0Little slow and expensive but good food
- CFCindy S. FruehNov 9, 20251.0staff not very friendly. language barrier. hard to understand. I don't think they speak English well. I ordered 3 piece chicken strip meal deal . the pieces were extremely small. I explain to cashier she got the boss. he said all the pieces were like these. I said that's ridiculous. to pay $9.00 for 3 pieces that were only the size of chicken nuggets from McDonald's and the fries were cold. they did not offer to fix or give refund. i told them I not be back or recommend
Frequently Asked Questions About Dairy Queen Grill & Chill
What are the opening hours of Dairy Queen Grill & Chill in Jerseyville, IL?
Dairy Queen Grill & Chill is open daily from 10:30 AM to 9:30 PM. On certain holidays such as November 27, December 24, and December 31, it closes earlier at 5:00 PM and is closed on November 28, December 25, and January 1.
Where is Dairy Queen Grill & Chill located in Jerseyville?
It is located at 407 N State St, Jerseyville, IL 62052-1704, USA.
What type of food and specialties does Dairy Queen Grill & Chill offer?
They offer soft-serve ice cream, signature shakes, Blizzard® Treats, Chicken Strip Baskets, Grillburgers®, and DQ Cakes for birthdays and celebrations.
Does Dairy Queen Grill & Chill have drive-thru and seating options?
Yes, the location features a drive-thru, indoor seating, outdoor seating, and high chairs, making it family-friendly and accessible.
Is Dairy Queen Grill & Chill in Jerseyville accessible for families with children?
Yes, it is family-friendly, offers high chairs, has restrooms, welcomes children, and provides wheelchair accessibility.
Can I order food online or via an app from Dairy Queen Grill & Chill?
Yes, you can order online for pickup via their website and download the Dairy Queen app for exclusive deals and mobile ordering.
What are some nearby places to visit around Dairy Queen Grill & Chill in Jerseyville?
Nearby, you can visit Lions-Wittman Park and Wittman Park for outdoor recreation, or explore historical sites like the Cheney Mansion and the Jersey County Historical Society.
Are there other dining options near Dairy Queen Grill & Chill in Jerseyville?
Yes, there are several nearby restaurants including White Spot (a diner), Champs Chicken, Taco Bell, Chester's Chicken, Pig on a Wing sandwich shop, and Pizza Hut.
What community and event services are located near Dairy Queen Grill & Chill?
Nearby you will find event planning services like Your Event Space and Key Events, as well as community organizations such as Knights of Columbus and Jersey County Historical Society.
How can the nearby gas stations and convenience stores benefit customers visiting Dairy Queen Grill & Chill?
Customers can easily refuel or grab conveniences at nearby gas stations like BP America, BP, and Medford Food Mart before or after enjoying a meal at Dairy Queen Grill & Chill.