Arby's

4.2
375 reviews
Get DirectionsCallWebsite

Business Details

1302 South State Street, Jerseyville, IL
62052, United States
(618) 498-1199
http://www.arbys.com/locations/us/il/jerseyville/1302-south-state-street/store-6834
GoogleFacebookInstagramTwitterLinkedInTikTok

About

Fast Food RestaurantSandwich RestaurantAmerican RestaurantDeliTake Out Restaurant
Arby's is a leading global quick-service restaurant company operating and franchising over 3,400 restaurants worldwide. Arby's was the first nationally franchised, coast-to-coast sandwich chain and has been serving fresh, craveable meals since it opened its doors in 1964. The Arby's brand strives to inspire smiles through delicious experiences. We are on a never-ending quest for the perfect sandwich, starting with the Classic Roast Beef and French Dip to the deli-style Market Fresh line of sandwiches and salads.

Location

Arby's
1302 South State Street, Jerseyville, IL
62052, United States

Hours

Reviews

4.2
375 reviews
5 stars
197
4 stars
101
3 stars
49
2 stars
13
1 star
15

What are people saying?

AI-generated from recent customer reviews

Food Quality

Customers generally praised the food, particularly the roast beef and chicken sandwiches, but some reported issues with cold or improperly prepared items.

Service Issues

Several reviews highlighted poor customer service experiences, including rude staff and incorrect orders, although there were also positive mentions of friendly service.

Cleanliness

While many customers noted that the restaurant was clean, some mentioned unpleasant odors and issues with bathroom cleanliness.

Pricing Concerns

Multiple customers expressed that the prices were becoming too high for the value received.
  • JW
    Jody Werner
    Nov 23, 2025
    4.0
    The place was clean but it did have an awful order in the counter area that kinda smelled like sewer.
  • TM
    Tracy Morris
    Sep 27, 2025
    3.0
    Tried the chicken cordon Blu sandwich. Must say it was delicious!!
  • AS
    Andrew Smith
    Sep 20, 2025
    1.0
    Worst Arby's Restaurant around here in Jerseyville IL. They forget food you order and then also serve raw chicken. Not giving that place anymore of my business
  • RG
    Roger Gibson
    Nov 4, 2024
    1.0
    The cashier was short, snobby, and rude !! It was my 1st and last time going there! If she doesn't like her job, QUIT!
  • TM
    Torqueflite Tornado II, III, & V Ferris Motors
    Apr 7, 2022
    5.0
    Thanks for letting us steal ur parking lot once a month! ! !
Read more reviews on Google