Kim’s Other Place is the perfect spot for grabbing a hot cup of joe and delicious homemade donuts and pastries. Grab a single sweet or buy your donuts by the dozen at our local shop in Jacksonville, IL. Open Tuesday – Sunday from 6:00 AM – 12:00 PM, Kim’s Other Place offers local favorites like glazed donuts, coconut cream pie, and so much more. Stop by today to satisfy your morning sweet tooth!
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.