Business Details
About
Fast Food RestaurantBreakfast RestaurantWendy's
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Curbside pickupNot available
Location
Hours
Reviews
4.0
644 reviews
5 stars
305
4 stars
163
3 stars
82
2 stars
41
1 star
53
What are people saying?
AI-generated from recent customer reviews
Service Issues
Customers frequently reported long wait times, incorrect orders, and unprofessional staff behavior.
Cleanliness
Many reviews highlighted unsanitary conditions in the restaurant, including dirty tables and restrooms.
Food Quality
While some customers enjoyed the food, there were numerous complaints about cold meals and incorrect orders.
Staff Friendliness
Despite service issues, some customers noted that staff members were friendly and provided good customer service.
- LTLedif TorresDec 23, 20255.0Los baños pudieran tener una mejor limpieza eso también es parte del servicio al cliente
- VPVince PtacekDec 19, 20252.0My family loves Wendy’s frosties but this restaurant has to be the worst service in all of Jacksonville. It took 20 - 30 minutes to get our frosties. The service was terrible and they got our order wrong twice. It’s always slow service because the staff doesn’t care. Get new staff please
- TMTroy MartinDec 10, 20252.0Sucked
- RLRick LachnerNov 14, 20254.0Love Wendy's,but this was the first time for Jacksonville. The service was quick, the team member was friendly, and the food was warm and cooked properly. However I had the Baconator and it wasn't very "bacony". There were 3 slices of bacon, and they were so thin I could hardly see them, let alone taste the meat. The fries are always like homemade and these were no exception. Also, the cold drinks were made the way we asked. It would have been a 10 but the amount of bacon, or lack thereof, takes it to a 6.5 or 7, at best.
- TRTony RodNov 1, 20254.0Not the best food, but it serves a purpose when you're hungry and in a hurry, and cheap. The restaurant was clean and the service was excellent!!
Frequently Asked Questions About Wendy's
Is Jacksonville Wendy's still open?
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
What are the operating hours for the drive-thru at this Wendy's location?
The drive-thru is open daily from 6:30 AM to 1:00 AM.
Does Wendy's in Jacksonville serve breakfast?
Yes, this location serves breakfast including combos, sandwiches, coffee, and sides available via online order or app.
Is delivery available at this Wendy's location?
Delivery is available where offered; you can check availability and order through the Wendy's app or order.wendys.com by entering your address.
What payment options does Wendy's in Jacksonville accept?
This Wendy's accepts American Express, Cash, Discover, MasterCard, and Visa.
Can I dine in or use the drive-thru at this Wendy's?
Yes, this location offers dine-in, drive-thru, and delivery services, but does not have curbside pickup.
Where is Wendy's located in Jacksonville, IL?
Wendy's is located at 901 W Morton Ave, Lincoln Shopping Center, Jacksonville, IL 62650.
How can I contact this Wendy's location for feedback or inquiries?
You can call (217) 243-6668 or reach the Customer Care team via their website or by calling 888-624-8140.
What nearby stores can I visit when I come to Wendy's on W Morton Ave?
Nearby you can find stores like RadioShack for electronics, Ashley Store for retail shopping, and Ace Hardware for home improvement needs.
Are there other fast food options near this Wendy's?
Yes, nearby fast food options include Burger King and Hardee's, both known for burgers and quick meals.
What lodging options are available near the Wendy’s at 901 W Morton Ave?
Super 8 by Wyndham Jacksonville motel is nearby, convenient if you're visiting from out of town and want accommodation close to Wendy's.