Fast Food RestaurantTake Out RestaurantMexican RestaurantBreakfast RestaurantVegetarian Restaurant
Find your nearby Taco Bell at 837 W Morton in Jacksonville. We're serving all your favorite menu items, from classic tacos and burritos, to new favorites like the Crunchwrap Supreme and Cheesy Gordita Crunch. Order ahead online or on the mobile app for pick up at the restaurant or get it delivered.
Customer service experiences vary widely; some staff are praised for being friendly and attentive, while others are reported as rude or unhelpful.
Order Accuracy
Many customers reported issues with incorrect orders, including missing items and wrong modifications, leading to frustration.
Food Quality
Food quality is inconsistent, with some customers enjoying fresh and tasty meals, while others received cold or poorly prepared items.
Speed of Service
Service speed is inconsistent; some customers experienced quick service, while others faced long wait times, especially during busy hours.
Management Issues
Several reviews highlighted poor management practices, including unprofessional behavior and lack of support for staff and customers.
DL
Dale Lakes
Nov 15, 2025
1.0
Nasty food cold and disrespectful staff
KW
Kenneth Walker
Nov 10, 2025
3.0
A little slow on drive thru
WW
william wynne
Sep 18, 2025
5.0
Pretty standard
LP
Lee Ann Pim
Sep 13, 2025
1.0
I ordered a chalupa combo with ICED UNSWEET TEA. ONLY TO GET NO ICE AND WARM TEA 1 CHALUPA HARDER THAN A ROCK AND 1 WET AND SLIMMY so I called they gave me a number to call only to be closed till Monday so no help there at all so I call back just wanting some fresher food that I can actually eat a worker not manager on the phone Sam in the background the manager at this shift wouldn't get on the phone and help resolve the issue instead mouths in the background I'm not refunding her nothing which I never even asked once for I said I just want food that is edible that's it I was told no oh and by the way I'm stuck at work cannot leave my job why I doordashed food to eat in the first place. This place and All the management is a joke complete joke.
BJ
Brandon Johnson
Aug 23, 2025
1.0
Your night shift is slow and the one at the register just stares at me like I’m not here never asked if I need help nor a manager and been in the store over 20 mins
What are the drive-through hours at Taco Bell in Jacksonville, IL?
The drive-through is open Monday to Thursday and Sunday from 7:00 AM to 2:00 AM, and on Friday and Saturday from 7:00 AM to 3:00 AM.
Where is the Taco Bell located in Jacksonville?
It is located at 837 W Morton, Jacksonville, IL 62650, USA.
Which popular brands of soft drinks are served at this Taco Bell?
They serve brands including Starburst, Airheads, MTN Dew, Pepsi, Sierra Mist, Mountain Dew, Dr Pepper, Lipton, and Brisk.
Can I order online for pickup or delivery at this Taco Bell?
Yes, you can order ahead online or via the mobile app for pickup or delivery.
What kinds of food products does Taco Bell Jacksonville offer?
They offer Tacos, Burritos, Specialties, Combos, Breakfast items, Drinks & Sweets, and Sides.
What payment methods are accepted at this Taco Bell?
Payment options include American Express, Cash, Discover, MasterCard, and Visa.
Does Taco Bell Jacksonville have a drive-through and seating available?
Yes, this location has both a drive-through and seating for dine-in service.
What are some popular nearby restaurants to Taco Bell Jacksonville?
Nearby restaurants include Pizza Hut, Hardee's, Burger King, Wendy's, McDonald's, and El Rancherito Mexican Restaurant, offering a variety of dining options before or after your visit.
Are there convenience stores or gas stations near Taco Bell Jacksonville for quick stops?
Yes, Shell gas station with a car wash, Jiffi Stop convenience store, and Dollar Tree are close by for your convenience.
Which nearby stores would be convenient for shopping along with dining at Taco Bell?
You can visit JCPenney department store, Ashley Store retail, Sherwin-Williams Paint Store, Ace Hardware, and Rent-A-Center furniture and rental store nearby.