Taco Bell

4.0
810 reviews

About

Fast Food RestaurantTake Out RestaurantMexican RestaurantBreakfast RestaurantVegetarian Restaurant
Find your nearby Taco Bell at 837 W Morton in Jacksonville. We're serving all your favorite menu items, from classic tacos and burritos, to new favorites like the Crunchwrap Supreme and Cheesy Gordita Crunch. Order ahead online or on the mobile app for pick up at the restaurant or get it delivered.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • DebitAvailable

Location

Taco Bell
837 W Morton, Jacksonville, IL
62650, United States

Hours

Reviews

4.0
810 reviews
5 stars
384
4 stars
197
3 stars
119
2 stars
41
1 star
69

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customer service experiences vary widely; some staff are praised for being friendly and attentive, while others are reported as rude or unhelpful.

Order Accuracy

Many customers reported issues with incorrect orders, including missing items and wrong modifications, leading to frustration.

Food Quality

Food quality is inconsistent, with some customers enjoying fresh and tasty meals, while others received cold or poorly prepared items.

Speed of Service

Service speed is inconsistent; some customers experienced quick service, while others faced long wait times, especially during busy hours.

Management Issues

Several reviews highlighted poor management practices, including unprofessional behavior and lack of support for staff and customers.
  • DL
    Dale Lakes
    Nov 15, 2025
    1.0
    Nasty food cold and disrespectful staff
  • KW
    Kenneth Walker
    Nov 10, 2025
    3.0
    A little slow on drive thru
  • WW
    william wynne
    Sep 18, 2025
    5.0
    Pretty standard
  • LP
    Lee Ann Pim
    Sep 13, 2025
    1.0
    I ordered a chalupa combo with ICED UNSWEET TEA. ONLY TO GET NO ICE AND WARM TEA 1 CHALUPA HARDER THAN A ROCK AND 1 WET AND SLIMMY so I called they gave me a number to call only to be closed till Monday so no help there at all so I call back just wanting some fresher food that I can actually eat a worker not manager on the phone Sam in the background the manager at this shift wouldn't get on the phone and help resolve the issue instead mouths in the background I'm not refunding her nothing which I never even asked once for I said I just want food that is edible that's it I was told no oh and by the way I'm stuck at work cannot leave my job why I doordashed food to eat in the first place. This place and All the management is a joke complete joke.
  • BJ
    Brandon Johnson
    Aug 23, 2025
    1.0
    Your night shift is slow and the one at the register just stares at me like I’m not here never asked if I need help nor a manager and been in the store over 20 mins

Frequently Asked Questions About Taco Bell

What are the drive-through hours at Taco Bell in Jacksonville, IL?

The drive-through is open Monday to Thursday and Sunday from 7:00 AM to 2:00 AM, and on Friday and Saturday from 7:00 AM to 3:00 AM.

Where is the Taco Bell located in Jacksonville?

It is located at 837 W Morton, Jacksonville, IL 62650, USA.