Business Details
About
Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out Restaurant
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving.
Dunkin’ is proud to serve Jacksonville, IL for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Credit cardAvailable
Location
Hours
Reviews
3.4
327 reviews
5 stars
127
4 stars
52
3 stars
37
2 stars
34
1 star
77
What are people saying?
AI-generated from recent customer reviews
Service Quality
Customers frequently reported issues with order accuracy and long wait times, particularly in the drive-thru.
Cleanliness
Multiple reviews highlighted unsanitary conditions in the store, including dirty floors and bathrooms.
Staff Friendliness
Despite service issues, many customers praised the friendliness and politeness of the staff.
Product Quality
While some customers enjoyed the coffee and donuts, others reported receiving cold or incorrect items.
Operational Hours
Customers expressed frustration over inconsistent opening hours and the closure of the dining area.
- LPLance PerkinsOct 12, 20255.0I am a pretty committed DD customer. I really like their rewards program, so I’m hooked! I look forward to seeing one of the DD Jacksonville team members at the drive thru window when I’m on my way to work. The team is always super friendly. I have gotten to know the new manager at the store, Harsh, as well and he has been exceptionally courteous to me. Keep up the good work!
- NONate OnsrudSep 21, 20255.0Friendly and polite! They remember your order if you are a regular!!
- MPmaureen patonJan 7, 20191.0They don't serve deaf people at drive thru
Frequently Asked Questions About Dunkin'
What are the operating hours of Dunkin' in Jacksonville, IL?
Dunkin' in Jacksonville, IL is open daily from 5:00 AM to 8:00 PM, except on Thursdays when it closes at 4:30 PM for delivery services.
Does Dunkin' offer delivery and pickup options?
Yes, Dunkin' provides both curbside pickup and delivery services for customer convenience.
What types of meals does Dunkin' serve?
Dunkin' serves breakfast, brunch, and lunch meals, including coffee, espresso, breakfast sandwiches, and donuts.
Are there any special holiday drinks available at Dunkin'?
Yes, during the holiday season, Dunkin' offers special drinks such as the Cookie Butter Cloud Latte, Peppermint Mocha, Toasted White Chocolate Signature Lattes, and the Berry Sangria Refresher.
Can I order Dunkin's products using their mobile app?
Yes, you can order ahead and enjoy a fast grab-and-go experience via the Dunkin' mobile app available on both Apple and Android platforms.
Does this Dunkin' location have a drive-thru?
Yes, this Dunkin' location in Jacksonville, IL features a drive-thru for quick and convenient service.
Is Dunkin' wheelchair accessible and family-friendly?
Yes, Dunkin' welcomes families and has wheelchair-accessible entrances to accommodate all customers.
What nearby places can I visit before or after stopping at Dunkin'?
You can visit Water's Edge Winery & Bistro for some wine tasting, or enjoy live music at Twisted Tree Music Hall, both located near Dunkin' for a varied local experience.
Are there any nearby hotels if I want to stay overnight near Dunkin'?
Yes, Knights Inn Jacksonville is nearby and offers accommodation options if you plan to stay overnight close to Dunkin'.
Where can I find nearby services like storage or delivery centers near Dunkin'?
Nearby you can find Extra Space Storage and Storage Express for storage needs, and the UPS Customer Center for courier and delivery services.